STEPS Medical Office Staff/Administrative Support

Job description

Posting Details

Job TitleSTEPS Medical Office Staff/Administrative SupportRequisition NumberTE05100Department Name3J532:STEPS Temporary EmploymentWork LocationLexington, KYSalary Range$11.95/hour - $15.13/hourType of PositionTemporaryPosition Time Status Full-TimeRequired Education

High School

Required Related Experience

-Previous experience working in an office clerical position

-Microsoft Office Suite

Required License/Registration/CertificationPhysical Requirements

Sitting for long periods of time, lifting up to 30 pounds, repetitive motion, walking, computer work


Generally Monday-Friday 8am-5pm

Job Summary

STEPS is currently seeking Medical Office Assistants for long and short term assignments. Responsibilities include:

-Answering telephones and direct calls to appropriate staff

-Schedule and confirm patient appointments, calendar management

-Operate office equipment such as voice mail messaging systems and use word processing, spreadsheet, data entry, or other software.

-Maintain medical records or correspondence files.

-Greet visitors, determine purpose of visit, and direct them to appropriate staff.

-Assure patients have completed necessary forms and collect insurance information.

-Special projects as assigned.

-Could include travel arrangements, accounts payable/receivable, and attending meetings

STEPS Temporary Employment is a service of UK Human Resources that meets the University’s need for temporary employees in departments of UK Healthcare and UK Campus. We staff a variety of jobs including administrative, technical, service, maintenance, skilled trades, laboratory, and office/clerical. Temporary assignments can vary in length for one day to six months, and occasionally up to a year or more. Our temporary positions offer great opportunities for those seeking flexible and fulfilling work experience. For those ultimately seeking regular full-time opportunities, temporary employment also offers an opportunity to network and to gain relevant university experience.

Skills / Knowledge / AbilitiesDoes this position have supervisory responsibilities? NoPreferred Education/Experience

-Some college and one year of office/clerical experience preferred. Excellent customer service and communication skills.

-Proficiency in MS Word and Excel.

Deadline to Apply10/17/2020University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have experience working in a professional office environment?
    • Yes
    • No
  2. * Please indicate the average number of patient interactions that you have been directly responsible for handling on a daily basis (i.e. scheduling, registration, customer service, etc.).
    • None
    • More than 0, up through 20
    • More than 21, up through 40
    • More than 41, up through 60
    • More than 61, up through 80
    • More than 81
  3. * Please indicate your amount of employment experience obtaining pre-certifications and authorizations in a healthcare setting.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  4. * What is your understanding of insurance and medical assistance programs?

    (Open Ended Question)

  5. * How many years of paid work experience do you have working in a medical office or clinic?
    • None
    • More than 0, through 1 year
    • More than 1 year, through 3 years
    • More than 3 years, through 5 years
    • More than 5 years
  6. * Are you available to work on a part-time basis?
    • Yes
    • No
Applicant DocumentsRequired Documents
  1. Resume
Optional Documents
  1. Cover Letter




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Job No:
Posted: 10/13/2020
Application Due: 10/18/2020
Work Type: