IT System Admin

Job description

Posting Details

LogoPosting NumberSTA00575PO20Classification TitleIT Consultant IInternal TitleIT System AdminCampusColumbiaWork CountyGreenvilleCollege/DivisionSchool of Medicine GreenvilleDepartmentSOMG ITBand 6Advertised Minimum Salary $44,935Advertised Salary Range$44,935 - $75,413Location of VacancyPart/Full TimeFull TimeHours per Week37.5Work Schedule

Standard working schedule: 8:30am – 5:00pm
Must be willing to work a flexible schedule to meet the needs of the department.

Type of Staff PositionFull-time Equivalent (FTE)Basis 12 monthsJob Search CategoryInformation TechnologyBenefit Eligibility TypeFull-Time Equivalent (FTE)South Carolina RetirementYesState Insurance ProgramsYesAnnual LeaveYesSick LeaveYesAdvertised Job Summary

The UofSC School of Medicine Greenville (SOMG) is seeking applications for an IT Systems Administrator. The IT Systems Administrator will provide technical consulting for systems configuration and design. Provides support and training for faculty, staff, and students. Maintains documentation and inventory of end user systems, servers, software and network configuration.

Key duties include, but are not limited to:
End User Support:
Assists Help Desk personnel with escalated and/or complex issues. This includes but is not limited to: troubleshooting end user devices, classroom technology, virtual machines, network/WiFi issues, video conferencing systems, printers, and a variety of software applications. Facilitates technical consultation to academic and administrative staff to include the development of new processes or modifications of existing processes. Assists with acquiring, installing, and training on specialized software to support faculty and staff needs and school initiatives.

Device Management:
Ensure end user devices are patched and configured according to school policy using MDM and other system management applications. Create and update software packages for deployment. Write basic scripts using BASH or Powershell. Maintains security, compatibility, and overall effective operation of technology systems. Audits devices regularly to ensure configurations are maintained and in alignment with UofSC and SOMG security standards.

Network Administration:
Assists Network Administrator with the design and deployment of network infrastructure. Perform network configuration changes such as activating ports, assigning VLANs, etc. Utilize network monitoring and security tools to identify and address issues and potential threats. Configure and troubleshoot network devices as needed. Maintain documentation for network infrastructure.

Server/Systems Management:
Ensure servers and datacenter applications and equipment are patched and configured according to school policy. Partners with the Systems Engineer on deployment and troubleshooting of VMware virtual environment and datacenter hardware. Utilize system and application monitoring tools to identify, prevent, and correct issues. Monitors antivirus and other security applications to review threats, create exceptions, and escalate issues as needed.

Asset Management:
Track and maintain inventory of technology equipment including laptops, tablets, cables, adapters, etc. Receives new equipment, enters it into the appropriate systems, and prepares it for deployment. Ensures asset checkout and inventory systems are updated and compliant with school policy and performs regular audits of inventory.

Minimum Qualifications (Classified and Unclassified positions)

Bachelor’s degree in Information Technology Systems or related field and 3 years experience in computer systems development and modifications, automated information or communication system design, installation, operation, repair, or equivalency.

Preferred Qualifications

Prior experience with MacOS, iOS, Windows, and Office 365. Previous experience with MDM platforms preferred (Meraki, JAMF, BigFix). Previous experience with VMware Horizon preferred.

Knowledge/Skills/Abilities

Knowledge of various technology hardware/software and ability to perform advanced troubleshooting. Must be capable of learning and supporting a wide variety of systems and software platforms. Must have the ability to provide courteous customer service to a diverse clientele, including faculty, staff and students. Ability to conduct business lawfully and ethically by consistently adhering to compliance policies, procedures and regulations.

Safety Sensitive or Security SensitiveNoHazardous weather categoryNon-EssentialNumber of Vacancies1Desired Start Date11/03/2020If Research Grant/Time Limited, give end dateJob Open Date09/25/2020Job Close Date10/24/2020Open Until FilledNoSpecial Instructions to Applicant

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

Quicklink for Postinghttp://uscjobs.sc.edu/postings/87620EEO Statement

The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you at least have a Bachelor’s degree in Information Technology Systems or related field and 3 years experience in computer systems development and modifications, automated information or communication system design, installation, operation, repair, or equivalency?
    • Yes
    • No
Applicant DocumentsRequired Documents
  1. Cover Letter
  2. Resume
Optional Documents
  1. Other Supporting Documents
  2. List of References and Contact Information

 

 

 

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Job No:
Posted: 10/11/2020
Application Due: 10/24/2020
Work Type:
Salary: