Job Title: Special Project Technician
Location: Case Main Campus
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 8520
Job Description POSITION OBJECTIVE

Working under general supervisor, performs a variety of procedures in the maintenance of carpet, hard floor care, soft/rubber floor care, and upholstery cleaning/sanitizing. Ensure that the equipment is kept in top working condition, that chemicals and facilities are maintained in a safe and sanitary condition. The standard work shift is 5 p.m. to 2 a.m. Monday through Friday working a 40-hour workweek. Work shift times may be switched if needed. Call-ins, overtime and emergency hours may be required.

ESSENTIAL FUNCTIONS

Perform such functions as inspecting and identifying various types of carpet, materials, stains, defects and conditions. Perform daily maintenance on truck-mounted carpet cleaning system (White Magic). Maintains daily preventive maintenance logs. Ensure that proper methods of cleaning/ repairs are applied. Properly use truck mounted carpet cleaning system or portable heat extraction units on carpeting and upholstery to insure proper cleaning of carpets/fabrics. Operate equipment such as vacuum cleaners, pile lifters, high powered and electric carpet cleaning equipment, and upholstery tools. Handle and use of solvents, detergents, degreasers and other sanitizing materials and chemicals to treat the carpet/ fabrics prior to and following cleaning. Ensure that all university safety procedures are followed within the cleaning group. Follow university safety procedures; use appropriate safety gear; use caution when mixing chemicals and operating electrical equipment; immediately report any accidents and injuries to supervisor. (45%)Perform floor restoration on vinyl composite tile, terrazzo and all other hard floor surfaces. Ensure that proper methods of floor restoration are applied. Operate pressure sprayers, air movers, wet vacuums, auto-scrubbers, standard buffers and high-speed burnishers. Ensure that all university safety procedures are followed within the cleaning group. Follow University safety procedures; use appropriate safety gear; use caution when mixing chemicals and operating electrical equipment; immediately report any accidents and injuries to supervisor. (45%)Perform various tasks requiring bending, stooping, lifting and carrying of such things as supplies, equipment, furnishing, etc. Keep track of all equipment assigned. Ensure that equipment is maintained in proper condition, and promptly turn equipment in for repair when needed. Report malfunctioning or non-functioning equipment, safety hazards, carpet and furniture repairs to the supervisor. Assist supervisor to plan and prioritize the daily workload in the assigned buildings. Communicate daily with supervisor to report achievements, progress and problems. Actively seek out and suggest improvements to operations. During the course of the daily work shift, report any quality control issues or problems identified in the building to the Supervisor, and if possible make appropriate recommendations to solve the matter. Recognize when assistance, training, and direction are needed so that work objectives are accomplished in a safe, complete, efficient, and timely manner. Alert the supervisor to these situations, and assist as needed. Assist coworkers in other areas and buildings when necessary; assist security and maintenance staff during emergencies. Identify and promptly report problems requiring Security or Maintenance assistance to supervisor. Cooperate with Security at all times, and assist as needed in emergencies. May need to perform bio-hazardous cleanups. (10%)

NONESSENTIAL FUNCITONS

Duties not restricted to those mentioned. May be assigned to other duties as required. (<1%)

CONTACTS

Department: Daily contact with co-workers to exchange information

University: Occasional contact with university staff to exchange information.

External: Occasional contact with outside vendors for training with new equipment or new procedures to do the job.

Students: Occasional contact with students, guiding people around the floor work so there are no falls.

SUPERVISORY RESPONSIBILITY

Not applicable

QUALIFICATIONS

Experience: 3 years of floor-work experience in commercial cleaning is required, preferably in an institutional or hospitality environment.

Education/licensing: High school education required. A valid Ohio driver’s license free of significant violations and maintaining an acceptable driving record are conditions of employment.

REQUIRED SKILLS.

Must be able to read, write and speak English. Ability to interact with colleagues, supervisors, and customers face to face. Must be able to perform simple mathematics for measuring of chemicals and measuring of spaces cleaned for record keeping.Must be responsible, self-motivated and capable of staying on-task with only routine supervision.Must have demonstrated leadership potential through a record of good communication skills.Must be able to work as a team member. Ability to meet consistent attendance. As a member of the Case Western Reserve University service department, must be sensitive to the needs and programs of faculty, students, staff and visitors at the university.Technical cleaning expertise (hard/soft floor care, types of carpets/fabrics).Strong awareness of hazards typical to the institution (radioactivity, biohazards, asbestos, chemicals, etc.) and related safety equipment and procedures.

WORKING CONDITIONS

The employee will be directly exposed to excessive noise, fumes and dust, blood borne pathogens, chemicals, commercial products, infectious agents, pesticides or herbicides, radioactive materials. The employee will be around and using moving machinery, powered industrial vehicle and has access to restricted areas(s). Work environment will include being outdoors during all types of weather, and it requires physical strength and endurance. Frequent heavy lifting of up to 60 lbs., carrying, walking, standing, bending, stooping, stretching, and climbing of stairs. Must be able to pass required physical examination, including baseline evaluations of hearing and vision. Must provide a home telephone number; must be able to work night and weekend shifts; must be available to work on emergencies. The employee will drive a university vehicle from building to building with the equipment. Must have a current Hepatitis-B inoculation. Other immunizations may be required in the future, depending on regulatory requirements.

Diversity Statement

In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.

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Reasonable Accommodations

Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

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