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Director, Student Support Services Program (GRANT)

Job description

Job Number 2010010
Director, Student Support Services Program (GRANT)

Closing Date: 10/23/2020
Take me to ACC's online application.

Position InformationLocationRiverside
Note: Location may change due to availability of office space. HoursMonday-Friday, 8am-5pm. Some evenings and weekends. SalaryManager 3/125 ($59,830.00 - $85,471.00)FLSA StatusExemptReports ToDirector, Special Support and GrantsCriminal Background CheckPre-employment criminal background checks are required for all Staff and Faculty positions. Pre-employment urinalyses drug screens are also required for all top candidates considered for positions in ACC's College Police department.College Profile

Austin Community College (ACC) is a public two-year institution that serves a diverse population of approximately 41,000 credit students each fall and spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriately applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:
  • Reflects the diversity of our community.
  • Values intellectual curiosity and innovative teaching.
  • Is attracted by the college mission to promote equitable access to educational opportunities.
  • Cares about student success and collaborates on strategies to facilitate success for underrepresented populations.
  • Welcomes difference and models respectful interaction with others.
Engages with the community both within and outside of ACC.Our Mission

The Austin Community College District promotes student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training in its service area.

For more information, see http://www.austincc.edu/about-acc/mission-statement.Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

As an open-access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. The College values and is committed to equity, diversity, and inclusion throughout the College community.General Statement of Job

To direct and oversee all Student Support Services (TRIO grant) programming, services, and activities.


Description of Duties and TasksEssential duties and responsibilities include the following. Other duties may be assigned.

  • Supervises, trains, coaches, directs, coordinates, and disciplines assigned personnel while adhering to organizational human resource policies and procedures as well as related employment laws. Recommends hires and follows progressive discipline for personnel actions, up to and including recommendation of terminations for positions supervised.
  • Coordinates all project programming, including, but not limited to, recruitment and selection of participants, outreach activities, promotional material, assessment, and evaluation.
  • Manages project planning, development, implementation, and day-to-day operations.
  • Ensures that the Student Support Services grant meets established program objectives.
  • Recommends and monitors budget for grant program. Serves as a budget authority and manages the preparation and monitoring of unit budget and purchase requisitions.
  • Develops and executes training modules to support staff development.
  • Advises the Associate Vice President of the Student Accessibility and Social Support Resources and other internal and external stakeholders on matters regarding assigned programs/services; Provides information, advice, and documents to the staff, administrators, and others as necessary.
  • Oversees the review and selection process for program participants.
  • Analyzes and evaluates other SSS TRIO programs to identify best practices.
  • Develops, assesses, and revises SSS TRIO program deliverables as needed.
  • Works closely with faculty and staff to coordinate efforts to improve success rates among program participants.
  • Provides regular written reports as required by the grant on all grant activities, including progress of student participants.
  • Develops communications and communication campaign to ensure messaging to student participants and project stakeholders.
  • Develops strategies to meet enrollment, retention/persistence, and completion goals as outlined by the grant.
  • Analyzes data to create or alter operations plan to meet annual goals.
  • Ensures all grant-related activities, programs and services comply with the terms and requirements of the grant.
  • KnowledgeMust possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

    Higher education organization and processes. Student success best practices. Instructional techniques, theory, and workshop design. Understanding and application of student success strategies. Supervisory and management principles, practices, and methods.SkillsMust possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

    Maintaining an established work schedule, including occasional evenings and weekends.. Effectively using interpersonal and communications skills including tact and diplomacy. Effectively using organizational and planning skills with attention to detail and follow-through. Effective leadership and ethics techniques, including Servant-Leadership principles. Demonstrated expertise in project planning, development, implementation, and analysis. Maintaining confidentiality of work-related information and materials. Establishing and maintaining effective working relationships. Effectively working with a diverse and multicultural student body.Technology Skills

    Use a variety of spreadsheet, word processing, database, and presentation software.Required Work Experience

  • Two years related work experience including one year supervisory experience.
  • Completion of the ACC Supervisor Certificate Series Program will satisfy the supervisory experience required for this position.
  • Required Education

  • Master's degree.
  • Special RequirementsLicenses/Certifications; Other

    Valid Texas Driver's License and reliable transportation for local Austin area travel.Physical Requirements

    Work is performed in a standard office or similar environment. Subject to standing, walking, sitting, bending, reaching, pushing, and pulling. Occasional lifting of objects up to 10 pounds.Safety

  • Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.
  • HR Use Only

  • Updated 10-05-2020
  • ACC Benefits OverviewFull-time Faculty and Staffing Table employees who work in full-time and/or part-time positions at the College are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short and long term disability, retirement plans and AD&D.

    ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by Federal law.

    DisclaimerThe above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

    Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

    As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.




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    Job No:
    Posted: 10/10/2020
    Application Due: 1/8/2021
    Work Type: