Specialist, Area of Study Advising (Student Affairs)
- Employer
- Austin Community College
- Location
- Austin, TX
View more
- Administrative Jobs
- Student Affairs, Student Activities & Services
- Institution Type
- Community College
Job Details
Specialist, Area of Study Advising (Student Affairs)
Closing Date: 10/23/2020
Take me to ACC's online application.
Position InformationLocationRound Rock Campus
Note: This position will be remain remote during the fall and spring semester.Hours8 am to 5 pm Monday through Friday and occasional evenings and weekends. SalarySpecialist 6/118 ($33,316.00 - $47,593.00)FLSA StatusExemptReports ToSupervisor, Advising (Area of Study)Criminal Background CheckPre-employment criminal background checks are required for all Staff and Faculty positions. Pre-employment urinalyses drug screens are also required for all top candidates considered for positions in ACC's College Police department.College ProfileAustin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area. As a community college committed to our mission, we seek to recruit and retain a workforce that:
Position requires multi-tasking performance handling chat, email, voice, and video communication skills in a fast-paced environment.Must demonstrate technical computer skills and technological management and troubleshootingMust be able to perform independently in a remote environment. KnowledgeMust possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Understanding of and commitment to the principles and best practices associated with Student Success specifically, effective educational plan development, timely and effective academic coaching strategies, graduation and transfer processes, short-term services and activities that support program persistence and completion. Student databases, information management systems, caseload management, Family Educational Rights and Privacy Act (FERPA) and general administrative support. Multicultural education programs and systems and the importance of cultural competence in promoting student success. College admissions and onboarding processes, program offerings and educational pathways, and managing the transition to college.SkillsMust possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Maintain an established work schedule including weekend and evening hours. Effective interpersonal and public speaking skills. Effective organizational and planning skills. Disseminate complex information effectively to the intended recipient. Maintain confidentiality of work-related information and materials. Establish and maintain effective working relationships that foster continued student success. Exhibit cultural competence when working with all students and other members of the college community. Demonstrate initiative, follow-through, tact, diplomacy, and good judgment in dealing with constituents.Technology Skills Use a variety of spreadsheet, word processing, database, and presentation software.
Ability to use virtual performance software and equipment: BoldChat, WebEx, Google Meet, Accudemia, Calendly, and mediated advising software.Required Work Experience
Virtual/Online Advising and Customer ServiceRequired Education
ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by Federal law. DisclaimerThe above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.
Organization
The Austin Community College District is the primary gateway to higher education and training for residents in eight Central Texas counties. ACC is among the fastest-growing community colleges in the country, providing access to valuable programs and services that change lives and benefit communities.
Mission and Vision
The Austin Community College District values and respects each individual student. We promote student success and improve communities by providing affordable access, through traditional and distance learning modes, to higher education and workforce training in the eight-county service area. Community colleges have a diverse, four-part mission:
- General education and academic transfer
- Workforce education
- Foundation programs to get students college-ready
- Lifelong learning (Continuing Education)
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