Graduation and Academic Services Coordinator

Colorado Springs, CO
Oct 10, 2020
Institution Type
Four-Year Institution
DescriptionThe Graduation and Academic Services Coordinator overseas all aspects of graduation processing and student academic program and plan data maintenance in Campus Solutions. Graduation processing includes validation of graduation requirements; awarding academic degrees, gainful employment and course of study certificates; class rank, University of Colorado GPA, dean’s and president’s lists, academic standing, notating licensure/endorsements, and lapse grading. The position is also responsible for both original and replacement diploma orders. Student academic program and plan data maintenance includes processing student academic program and plan changes/updates, and performing multiple daily maintenance queries to ensure that academic program and plan changes being performed outside of the Office of the Registrar are being posted correctly. The position also completes student enrollment and graduation verifications and other duties as assigned.

Who We Are:
The University of Colorado Colorado Springs (UCCS) is one of four campuses in the University of Colorado system and is home to over 10,500 undergraduate and 1,900 graduate students.

Colorado Springs (pop. 400K+) is situated at the base of Pikes Peak, offers many recreational and cultural activities and was recently ranked by U.S. News & World Report as one of the top Best Places to Live in the U.S.

Job Duties:

  • Execute and process daily PeopleSoft Campus Solutions maintenance queries to validate that student record data changes/updates are accurate and meet posting criteria requirements.
  • Execute and post student program and plan changes in Campus Solutions received via OnBase workflow notification.
  • Process online and paper student enrollment and graduation verifications.
  • Receive, log and process original and replacement diploma orders with vendor. Includes distributing diplomas to students when they are not mailed from the vendor.
  • Validate student academic requirements prior to awarding student degrees using Campus Solutions queries and degree audit functionality.
  • Coordinating, validating, and posting completions for student academic degrees, gainful employmentand course of study certificates in Campus Solutions.
  • Processing undergraduate University of Colorado GPA, class rank, dean's and president's lists, and notating/awarding College of Education licensure/endorsements in Campus Solutions.
  • Processing academic standing and lapse grading (I to F process) in Campus Solutions.
  • Service Indictor management for various registration and academic standing processes.
  • Job Competencies:

  • Knowledge of academic student records including course scheduling and enrollment, grading,academic standing, academic honors, degree audit, and program completion.
  • Knowledge of how to validate graduation requirements based upon the student academic program,plan and sub-plan.
  • Knowledge of undergraduate/graduate academic level requirements for enrollment verifications.
  • Ability to navigate a student system database to perform end-of-term and graduation processes.
  • Strong ability to organize tasks, resolve problems, balance responsibilities, set priorities, and meetdeadlines.
  • Must be capable of simultaneously working on multiple, complex projects independently and with ateam.
  • Strong attention to detail.
  • Strong organizational, analytical, written and verbal communications skills.
  • Ability to work with confidential student information in a discreet and confidential manner.
  • Ability to understand, reference and adhere to complex federal and state regulations, policies andprocedures.
  • Strong commitment to service excellence and diversity.
  • Strong interpersonal skills with the ability to work with individuals at all levels of an organization.
  • Ability to engage with and provide excellent customer service to individuals from diverse ethnic,cultural, and socio-economic backgrounds consistently and professionally.
  • This position has been determined to be exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).

    What We Offer:
    University of Colorado Colorado Springs offers a comprehensive benefits package. Information on benefits programs, including eligibility, is located at:

    Salary Range: Generally Starting at $41,251- $51,564

    Tentative Search Timeline:

  • The potential dates for interviews with the search committee will be November 3rd and 4th. 
  • The potential dates for interviews with the supervisor and appointing authority will be the week of November 10th.
  • The University of Colorado Colorado Springs is committed to providing a safe and productive learning, living and working community. To assist in achieving this goal, we conduct background investigations for all prospective applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history check.

    UCCS is an equal opportunity and affirmative action employer. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University of Colorado will consider all qualified applicants without regard to race, color, creed, religion, sex, national origin, age, disability, age, veteran status, sexual orientation, gender identity or expression, genetic information, political affiliation or political philosophy in its programs or activities, including employment, admissions, and educational programs, or any other characteristic protected by law.

    To perform this job successfully, an individual must be able to perform each of the established essential functions and meet the physical and environment demands described satisfactorily. The requirements listed are representative of the knowledge, skill, ability, physical and environmental conditions required of the employee on the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, physical and environmental demands.

    Applicants with disabilities: If you have a mental or physical impairment, which limits one of your major life activities (e.g. walking, hearing, seeing, speaking, breathing, or learning) and require special accommodations for testing or interviewing, it is your responsibility to notify the office scheduling the interview or test at least 3 working days before the interview or test date. If you need special accommodations at the work site, you must notify the appointing authority or Human Resources.

    The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.

    QualificationsMinimum Qualifications:

  • A bachelor’s degree from an accredited institution.
  • Two or more years of experience related to student records and student academic support including verification of graduation requirements, program/plan changes, and graduation processing.
  • Two years or more of experience working with students, staff, and educators.
  • Preferred Qualifications:

  • At least two years of experience in higher education
  • Knowledge of People Soft's Campus Solutions
  • Knowledge of degree audit
  • Physical Requirements:

    While performing the duties of this job, the employee is frequently required to sit. Employee is occasionally required to stand and walk. Tasks may involve looking at computer screen continuously for long periods of time, hearing within normal range. The employee must occasionally lift and/or move up to 20 pounds.

    Job Category: Academic Services
    Primary Location: Colorado Springs
    Schedule: Full-time
    Posting Date: Oct 26, 2020
    Unposting Date: Ongoing