ERP Analyst II
Job Title: ERP Analyst II
Location: Tallahassee, FL
Full/Part Time: Full-Time
Job ID: 47915
Department 108000 Information Technology ServiceEqual Employment Opportunity An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.
FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdfResponsibilities Provides technical support, problem resolution, and maintenance for the systems supporting Enterprise Document Management (EDM) and PeopleSoft Security. This position is also responsible for providing development support for multiple ERP software modules.
Provides support for Enterprise Document Management (EDM) application. Assists ITS and campus users by developing reports, workflow processes and other solutions to support document management business processes. Assist in gathering requirements, configuring departments and training user on EDM systems. Shares in responsibility for monitoring the EDM applications, troubleshooting and researching errors as well as responding to escalated Help Desk tickets.
Provides operational support of PeopleSoft application security including, but not limited to the creation and maintenance of user roles, permission lists and other security-related objects. Works with multiple functional and technical areas to identify, resolve, and mitigate issues with application security and PeopleSoft account provisioning. Escalates issues to FSU's development teams, PeopleSoft and/or Higher Education Users Group as appropriate.
Responsible for researching, analyzing and supporting issues related to the multiple modules within the PeopleSoft system. Works with FSU business analysts and functional owners to accomplish those tasks. This position provides development support for the HR/Payroll and Finance (FI) modules.
Responsible for supporting and maintaining the User Account Maintenance (UAM) application.
Assist with support and maintenance for the ERP firewall.
Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, and incident management. Appropriately utilizes associated tools in accordance with ITS standards.Qualifications Bachelor's degree in Computer Science, MIS, or other appropriate degree and three years' experience or a combination of post high school education and experience equal to seven years.
Experience with relational databases
Experience with Programming
Ability to communicate effectively verbally and in writing.
Ability to convey technical information to technical and non-technical users.
Ability to develop and implement policies, procedures, goals, and objectives.
Ability to document existing and new processes.
Ability to evaluate process effectiveness and develop change or alternatives.
Ability to establish and maintain effective working relationships.
Ability to gather, interpret, report, and/or edit information.
Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations.
Knowledge of data analysis techniques and methodology.
Knowledge of standard programming languages, concepts, practices, and procedures within the technology field.Preferred Experience with Document Management Software (OnBase by Hyland)
Experience with PeopleSoft or other ERP System Security
Experience with Documentation
Knowledge of Digital Faxing Systems (Rightfax, by OpenText)
Intermediate to Advance Proficiency writing SQL queriesPay Plan This is an A&P (Administrative and Professional) position.Schedule If not otherwise specified, schedule is M-F, 8-5.Criminal Background Check This position requires successful completion of a criminal history background check. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.Open until filled This position is being advertised as open until filled.
Application review will begin November 5th.Tobacco Free Campus Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.