Academic Advisor

Job description

Academic Advisor

Job no: 493573
Position Type: Full-Time
Location: Elgin, IL
Experience Level: Mid-Level
Categories: Academic Support
Role: Academic Advisor

About ECC:

Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

Work Schedule:

Must be willing to work a flexible schedule to meet the needs of the department.

Rate of Pay:


FLSA Status:


Grant Funded:


Job Summary:

An employee in this classification performs work of moderate difficulty providing educational guidance and assistance for students by planning schedules, recommending courses and identifying appropriate support systems to facilitate retention and completion. Work involves the ability to follow through, track and accurately document services provided and advancement of students. General supervision is received from the assigned manager.Minimum Requirements:1. Bachelor's degree in Education, Human Services, Psychology, or a related field and one year of related experience within an education or human services field, or an equivalent combination of training and experience or , an equivalent combination of education, training and experience.
2. Good knowledge of student development theory including influences of culture, gender, class, environment, and age.
3. Good knowledge of college policies and practices impacting student enrollment, financial aid and graduation.
4. Some knowledge of college as well as community resources available for students to access.
5. Working skill in advising and coaching others including the ability to identify and support when a student requires additional professional help or resources.
6. Working skill in verbal and written communications.
7. Working skill in documenting student services in the appropriate electronic system.
8. Working skill in presenting information in a group setting or workshop.
9. Working skill in the use of Microsoft Office (Word, Excel, Outlook, etc.) and ability to operate a personal computer and various software packages.
10. Available to work days, evenings, and/or weekends to support the requirements of the department.
11. Designated positions may require bilingual, Spanish speaking, based on assigned population.

Desired Knowledge, Skills & Abilities:

Master's degree in a related field desirable.

**Additional Information for Applicants:

Dual credit students that successfully complete their college courses receive both college and high school credit (see for more details). Academic advising is an essential support the college provides to all students to ensure purposeful academic progress and guidance in navigating the college experience. As ECC Academic Advising begins to broaden its scope to include dual credit student advising, opportunities may present themselves to partner with others at the college and our secondary partners to help us shape student advising support for this student population.

In addition to the job duties outlined in this posting, dual credit student support expectations for this position include:

  • Providing dual credit students with pre-college and college transition advising services.
  • Assisting students in clarifying and understanding their educational and career pathway.
  • Collaborating with the student’s high school counselor to develop an academic plan for each student eligible to participate in dual credit programs.
  • Monitoring student success in college courses and providing intervention support as needed, while ensuring the ECC Dual Credit team and high school staff remain informed of issues.
  • Coordinate and implement small group activities, programs, and initiatives to promote peer-to-peer connections and/or address support needs.
  • Engage in critical thinking and creative problem solving to address the unique and evolving needs of dual credit students at the College.
  • Essential Duties:

    1. Provide academic advising focused on helping new, continuing and returning students with the exploration of their academic and career objectives
    2. Establish a completion (education) plan for each student in assigned case load utilizing all available modalities to contact, advise, assist and monitor assigned students in successful completion of program requirements
    3. Provide one-on-one personal and supportive services to students to address factors impacting college course/program retention success
    4. Provide coverage for co-workers during times when Advising is short-staffed or is experiencing an increase in appointments or presentation requests
    5. Assist the Associate Dean, in conjunction with other Offices, with the development, coordination and implementation of a comprehensive student support system from admissions to completion by facilitating relevant workshops and participating in college events and initiatives (Transfer Fair, New Student Orientation, Early Alert, SOAP Intervention, etc.) that focus on increasing retention rates, course completion rates, graduation and/or transfer to either a college/university, or entering the workforce.
    6. Provide academic support services to students including teaching them to utilize the technology to self-serve.
    7. Work collaboratively with and refer students to other student services departments including, but not limited to, Wellness (Mental Health support) and Career Development Services
    8. Make referrals to partnering external agencies such as the Student Assistance Program and social service agencies when appropriate, and assist with locating other referral sources as needed
    9. Utilize available technology to monitor academic progress of students toward degree and/or certificate completion
    10. May be assigned to an area of specialty such as program retention, degree specific programs or bilingual populations while demonstrating and maintaining an understanding of the work of peers in order to provide support as needed
    11. Participate in professional activities including, but not limited to, NACADA (National Academic Advising Association), ILAAA (Illinois Academic Advising Association), IACAC (Illinois Association for College Admission Counseling), and other professional organizations

    Other Duties:

    1. Perform other duties as assigned which pertain to the job description.
    2. Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.

    Physical Demands:

    Sedentary (up to 10 lbs occasionally, sitting most of the time)

    Visual Acuity:

    Close visual acuity (e.g. computer, assembly

    Work Environment:

    Moderate noise

    Environmental Conditions:

    Typical office or administrative

    Current SSECCA Union Member Information:

    The initial posting date for this position is 10/08/2020. Elgin Community College Support Staff Association(SSECCA) members that apply by 10/15/2020 and meet the posted minimum qualifications will receive full consideration.

    Equal Employment Opportunity Statement:

    Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.

    In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.

    Advertised: October 8, 2020 Central Daylight Time
    Applications close:




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    Job No:
    Posted: 10/9/2020
    Application Due: 1/7/2021
    Work Type: