Academic Technology Spclst 1
- Employer
- Stanford University
- Location
- Stanford, California, United States
View more
- Institution Type
- Four-Year Institution
Job Details
- Manage the Zoom account. Act as primary liaison between Zoom and program; stay abreast of updates and communicate new features or processes to staff and instructors; assign licenses, monitor usage, conduct quarterly audits to update users and delete old recordings.
- Coordinate and support use of Zoom. Train staff and instructors; respond to help tickets; monitor class sessions and provide assistance as needed, coordinate Zoom hosts for sessions that need extra support (new instructors, classes with 50+ students); stay informed of best practices and implement accordingly.
- Provide support and direction for virtual events such as webinars. Coordinate with Marketing Director and/or Events Manager to cover logistics; attend event prep meetings and host large sessions as needed.
- Serve as the in-house expert for instructional videos. Work with supervisor to determine quarterly video production needs and be responsible for timely production and delivery of instructional videos.
- Responsible for all video assets. Ensure that all video is branded, closed captioned and embedded in the LMS prior to course launch.
- Contribute to the building of Canvas course shells quarterly. Serve as backup for LMS administration as required. During busy windows, assist instructors with the building and maintenance of their Canvas courses.
- Create and maintain tutorial videos and other training tools that allow instructors and students to be as self-sufficient as possible.
- Strategize and implement instructional technology refinements and add new features to the existing platform that will enhance the online learning experience; collaborate with the team on ongoing improvements; think strategically about the program’s future online growth.
- Stay informed of instructional technology developments through lists, publications, and conferences. Evaluate, recommend, and implement new audio/video tools, software, techniques, and solutions that can improve learning and teaching, both online and in the classroom.
- Provide high-quality technical support to students, instructors, and staff working with our educational technology tools.
- Collaborate with other departments on campus, as needed. Stay current with University e-learning initiatives and information system/security standards.
- Ensure that Continuing Studies instructors can effectively incorporate educational technologies into their classroom teaching. If CSP courses are offered on campus, the ETS provides educational technology support and training to instructors as needed. S/he is available (on call) in evenings to assist with classroom technology.
- Bachelor's degree plus two years of relevant experience, or combination of education and relevant experience.
- Strong understanding of educational technologies and online learning platforms.
- Demonstrated ability to troubleshoot and address technical issues arising from administrative, learning, teaching environment.
- Demonstrated ability to work calmly, collaboratively, professionally, and with attention to detail, and with a strong focus on student and instructor support.
- Demonstrated ability to adapt to and work well within a team environment.
- Ability to work on multiple projects and under strict deadlines.
- Ability to direct own efforts while coordinating with others and to prioritize work and meet schedules.
- Demonstrated excellent customer service skills.
- Excellent verbal and written communication skills.
- Schedule: Full-time
- Job Code: 4721
- Employee Status: Regular
- Grade: G
- Requisition ID: 87470
Organization
Change the world. And yourself.
Stanford University has changed the world, over and over again.
We are one of Silicon Valley's largest employers - and also one of the most unique. Our mission is to educate future leaders and promote interdisciplinary, world-class research and teaching. This passion makes Stanford an intensely creative, rewarding, and challenging place to work. At the same time, our traditions of respect and collaboration sustain a humane, supportive environment in which to pursue your life and your career.
At Stanford you'll work with bright, diverse, dedicated people. You'll find encouragement to learn and grow. You'll enjoy excellent benefits and an outstanding environment.
Stanford Facts at a Glance
Opened 1891
Student Enrollment
- Undergraduates: 6,980
- Graduates: 8,897
Campus
- 8,180 contiguous acres in six governmental jurisdictions
- Nearly 700 major buildings
- 97% of undergraduates live on campus
Research
- 5,300 externally sponsored projects
- $1.33 billion total budget
Faculty
- 2,043 faculty members
- 21 Nobel laureates are currently members of the Stanford community
- 5:1 student to faculty ratio
Stanford University is an Equal Employment Opportunity and Affirmative Action Employer and is committed to recruiting and hiring qualified women, minorities, protected veterans and persons with disabilities.
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