Assistant Director for Student Success
Position InformationPosition Number000899Vacancy Open toAll CandidatesWorking TitleAssistant Director for Student SuccessPosition DesignationEHRA Non-FacultyEmployment TypePermanent - Full-timeMonths per Year12Work Schedule
Monday-Friday, 8-5 with evening hours required 2-3 times per monthHours per week40FLSA StatusExemptDivisionAcademic AffairsDepartmentAcademic Services (Adm)Work LocationColvardSalary RangePrimary Purpose of Department
The University Center for Academic Excellence (UCAE) fosters student learning and supports student academic success by delivering high quality services and programs to the UNC Charlotte community.
UCAE offers: course-based assistance, academic and life skills development, and support for at-risk students. We collaborate with departments and programs across campus and with the community to assist students in achieving their optimum academic potential. Our programs and services are continuously improved through routine examination of student learning outcomes, program and service evaluations, and strategic goals.Primary Purpose of Position
The Assistant Director for Student Success provides leadership and vision for the Students Obtaining Success (SOS) Peer Mentoring program for undergraduate students on academic probation. They also provide support to other initiatives that promote the academic success of students.Summary of Position Responsibilities
The Assistant Director for Student Success is responsible for overseeing all the activities of the SOS Peer Mentoring program. This includes, but is not limited to:
•Recruiting, training, supervising, developing, and evaluating 20-30
undergraduate Peer Mentors and 3 graduate assistants;
•Overseeing development of academic skills training materials and tracking of Peer Mentors meeting College Reading & Learning Association (CRLA) certification standards;
•Monitoring program budget;
•Conducting pre-/post-program assessment to evaluate and continuously improving program services;
•Serving as the primary point of contact for current and prospective students regarding program services;
•Promoting SOS Peer Mentoring across campus;
•And supporting other UCAE activities as needed.
Master’s degree in counseling, higher education, or related discipline from an accredited university required
Minimum of two years experience in higher education or relevant field required.
Experience working with programs that foster student success strongly preferred.
Strong administrative and interpersonal skills essentialPreferred Education, Knowledge, Skills and Experience
1. Experience in recruiting, hiring, training, and supervising multiple student employees.
2. Experience in budget oversight or payroll management;
3. Experience using data management tools such as Access or Excel.
4. Knowledge of current topics and education theory in higher education, particularly as they
relate to academic support.
5. Experience building partnerships and collaborating across departments.
The University of North Carolina at Charlotte is an Affirmative Action/Equal Opportunity Employer and an ADVANCE Institution that strives to create an academic climate in which the dignity of all individuals is respected and maintained. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability, gender identity or sexual orientation.
The finalist will be subject to a criminal background check.
Required fields are indicated with an asterisk (*).
- How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Personal Referral
- Where did you learn about this posting?
(Open Ended Question)
- How would you define student success?
(Open Ended Question)
- Do you have experience supporting students in academic difficulty? If yes, please explain how you responded to the situation and the outcome. If no, please explain how you would respond to a student in academic difficulty.(Open Ended Question)
(Open Ended Question)
- Resume / Curriculum Vitae
- Cover Letter / Letter of Interest
- Contact Information for References