Assistant Director, Career Services
Job location: University Campus
Employment Type: Full-time
Posted data: 2020-10-07
Job Description SummaryThe Assistant Director, Career Services, reporting to the Executive Director of Career Services, serves campus, Center and online students through career planning and development, in person and virtual presentations and workshops, by building connections with potential employers and by providing events and opportunities where students and alumni can successfully connect with employers offering internships and full time employment. The Career Services team serves a diverse talent pool of nearly 14,000 undergraduate and graduate students enrolled across our three Colleges – Arts & Sciences, Donald Tapia College of Business, and Education & Social Services – at our north Tampa Bay campus, nearly 40 regional locations, and online. Career Services provides education and services to students and alumni to help them develop the key competencies necessary to make informed decisions and take action to achieve their career goals. We facilitate systemic engagement among students, alumni and employers through key internal and external stakeholders that generate opportunities to enable student success while at Saint Leo and beyond.
As a member of the Saint Leo University community, you are expected to uphold our core values of Excellence, Community, Respect, Personal Development, Responsible Stewardship and Integrity. As an Assistant Director, Career Services, you will be expected to provide immediate contribution to our strategic efforts aimed at increasing the reach, utilization and effectiveness of Career Services resources and programming through collaboration with the broader University community. Specifically, you will orient traditional and non-traditional students as well as alumni to the career development process and facilitate opportunities for career success outcomes. The incumbent will also take responsibility for developing and implementing educational programs in collaboration with University partners to increase students' awareness and participation in career opportunities.
***Anticipated start date for position is January 4, 2021.***Job Description
Duties and Tasks:
Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar or related or a logical assignment to the position. Management may require incumbents to perform duties other than those contained in this document.
- Guide students and alumni on the effective use of career services tools and supplemental resources to enhance their understanding of the job market and increase their competitiveness for employment and post-graduate success.
- Provide advising services to students (traditional as well as non-traditional adult learners) as well as alumni engaged in the early stages of the career development process: reflection and self-assessment, career exploration, experiential learning, decision-making and goal-setting, and implementation.
- Participate in unscheduled “drop in” consultations offered daily to other students and alumni seeking assistance with resume development, brand marketing, job search strategies, executing a career change, effective networking and interviewing.
- Research and apply industry knowledge, best practices and strategies to optimize individual and team capabilities to meet and exceed customer expectations on career and professional development coaching.
- Collaborate with employers, faculty, alumni and university partners to maintain awareness about employer expectations, recruiting trends and hiring events to better prepare our students for post-graduate success.
- Educate and inform traditional and non-traditional students through engaging programs about the benefits of internships and other experiential learning opportunities to their career development. This may include, but is not limited to, conducting information sessions in person and online, advertising employer opportunities through various communications channels, and garnering students’/graduates’ success stories from these experiences.
- Facilitate students’ professional skills development in preparation for these experiences through educational programs delivered in person and virtually.
- Serve as lead or work with colleagues to produce a variety of campus and university events, both live and virtually that assist students and alumni connect to employers
- Initiate relationships with faculty and provide support to academic departments interested in increasing their students' awareness and competency in desirable professional skills as well as their participation in internships and employer-hosted experiential learning opportunities.
- Support the Career Services team and University partners on institution-wide career programming, career and/or promotional events (including evenings and weekends on occasion) that will assist in developing a strong association between current and prospective students and our University community.
- Maintain individual accountability to the team for ensuring an exceptional customer service experience with each stakeholder interaction.
- Work collaboratively with university departments to ensure appropriate awareness and cohesive communications as it relates to Career Services efforts and initiatives.
- Leverage creative methods, people skills and available communications channels to positively impact key stakeholder engagement with Career Services.
- Maintain involvement in professional development opportunities to promote and further enhance the brand of Saint Leo University, the Division of Student Affairs, and Career Services.
- Collaborate with Career Services staff on departmental programs and initiatives and with Division of Student Affairs colleagues on Division programs and initiatives.
- Other duties as assigned by the Executive Director of Career Services.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
- Bachelor’s degree from a regionally accredited college or university. Master’s degree preferred in Student Affairs or Higher Education.
- At least two years of related experience as a graduate assistant or employee in career advising/coaching, academic advising, experiential education, counseling, staffing and recruiting, or related field.
- Prefer knowledge of career development theories, key career advising/coaching skills, and prefer experience in utilizing and interpreting MBTI, Strong Interest Inventory, Gallup Strengths and CareerLeader.
- High level of customer service, collaboration, exceptional work ethic, attention to detail, organization, problem-solving, and follow-through ability.
- Excellent interpersonal as well as written, verbal communication, and presentation skills.
- Strong skills related to critiquing resumes, interviewing, effective job search strategies, and solid project management skills.
- Strong commitment to customer success with the ability to maintain a professional, positive and service-oriented attitude.
- Proficient with Microsoft Office products; strong skills in Excel and database management experience.
- Prefer demonstrated experience with student and career management technologies including CRMs, online career resource tools, and social media applications.
- Ability to speak effectively before groups in person and digitally.
- Ability to effectively communicate to a wide variety of stakeholders, i.e. employers, faculty, staff and students, alumni and parents.
- Ability to maintain discretion and confidentiality.
- Ability to work evenings/weekends, on occasion, as required.
- Minimal travel required.
- Ability to work both independently and collaboratively in cross-functional teams.
- Strong ability to think analytically and strategically in a highly collaborative working environment; fostering productive working relationships is essential.
- Ability to support customers through various modalities (i.e. digitally and virtually).
- Must be well organized and able to prioritize effectively.
- Must be able to remain flexible and adapt to shifting priorities, as necessary.
- Must be able to work effectively with limited supervision and meet deadlines.
- Strong ability to solve problems and make good solid decisions.
The work environment characteristics described here are a representation of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of this position.
While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office and University, handle various type of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success.