Sr. Surgery Scheduler
Job location: Miami, FL
Employment Type: Full-time
Posted data: 2020-10-06
Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.Transforming LivesThe University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.
The Department of Surgery is currently seeking a temporary Sr. Surgery Scheduler. The incumbent in this position will obtain necessary insurance authorization from insurance company with the proper Procedure (CPT) and Diagnosis codes (ICD9/10). Communicate to the patient surgical information, all necessary prep the date/time/location of the appointment. Takes reservations for all surgeries, invasive and non-invasive procedures to meet the physicians’ needs and to ensure smooth flow, efficient progression of scheduled cases. Continually audits the daily schedule and informational comments to appropriate personnel.
Organizes and prepares the Surgery Schedule for the following day and delivers to all appropriate departments daily. This is done by computer. Maintains adequate time allotments for each procedure scheduled. Updates as needed. Understands equipment needs (Microscopes, C-arm, video equipment, etc.) for frequently done surgical procedures, and insures that equipment is not double scheduled on any day and that doctors block time is considered when procedures are scheduled. Coordinates the scheduling of procedures with other hospital departments such as CTs, Xrays, Ultrasounds, Labs and Cardiac Clearances.
Enters orders and obtains authorization when needed. Communicates all changes in the schedule to all involved physicians, OR personnel, and other ancillary hospital departments as appropriate. Establishes and maintains open lines of communication with physicians and office personnel, UPAC and OR personnel, and other ancillary personnel. Verifies the number of IP and OP from the previous day and logs appropriately. Maintains current surgery logbook daily.
Communicates information about the surgical progress to the patient’s family/significant others and takes and records messages and communicates to appropriate medical staff members. Maintains constant awareness of the daily surgical schedule and patient whereabouts and assist Outpatient Surpervisor as needed to promote efficient running of the daily schedule. Maintain administrative procedures, including business mail, travel arrangements, expense reports, authorizations and approvals. Acts as receptionist for the division and directs patients, visitors, students etc. to the proper areas.
Serves as a role model and demonstrates positive guest relations in representing the division. Expedite all incoming referrals to insure compliance with program contract timelines. Engage outside organizations, including governing agencies, to problem solve, negotiate issues related to enrollment, paperwork, billing, and overall program administration. Follows policies and procedures to contribute to the efficiency surgery scheduling position. May provide direction and assistants to lower level employees. Researches and responds to routine, non-routine, and complex situations in a timely and professional manner. Participate with all clinical activities, clinic preparation, surgical scheduling and billing tasks. Verify Medical eligibility, Single Cases, International Patients Billing and self-pay billing. Monitor and track surgeries and ensure documentation is available for proper billing. Create and distribute faculty on-call calendar and timesheet at various hospitals. Answers the phone, processing androutine incoming calls, coordinating communications within the department and interdepartmentally and with the physician’s offices.
EDUCATION: High School Graduate.
EXPERIENCE: Five years of medical office work experience primarily in surgical scheduling/hospital setting.
SKILLS: Be able to use computer, office equipment. Medical Secretarial skills preferred. Good communication skills.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.Job Status:Full timeEmployee Type:TemporaryPay Grade:c103