IT System Administrator II

Job description

Posting Details

Posting NumberPG190654EPInternal Recruitment NoWorking TitleIT System Administrator IIAnticipated Hiring Range$80,000 - $100,000Work ScheduleM-F, 8-5, with occasional work outside of business hours and participation in 24x7 on call rotationJob LocationRaleigh, NCDepartment About the Department

The Office of Information Technology (OIT) provides a broad range of IT services for
all NC State University students, faculty, and staff. The Application Infrastructure
Services (AIS) team, in the Middleware Services unit of the Shared Services
department within OIT, provides middleware infrastructure and application services on
Unix and Windows platforms. The AIS team provides in-depth technical expertise for
the ERP application, batch and web services, along with associated infrastructure components, critical to the availability of MyPack Portal, Financials, HR, Student
Information Systems, document imaging, reporting tools and many other campus
applications. The AIS team also supports the application build and deployment
activities of application development and other technical teams.

Essential Job Duties

As a member of the Application Infrastructure Services team, the primary purpose of this position is to provide application infrastructure support for the University’s enterprise applications. This position is responsible for resolving technical issues, supporting application development efforts, and participating in planning and project management of application implementations, upgrades and regulatory compliance initiatives at the University. This position uses programming and scripting languages, automation, configuration management and version control tools to provide process automation, needed functionality and increased system availability within the software infrastructure.

Other Responsibilities
  • Install, upgrade and manage application infrastructure solutions and integration technologies that support * University centralized IT services such as MyPack Portal, SIS, Human Resources and Financials applications.
  • Provide process automation, needed functionality and increased system availability within the software infrastructure using scripting languages and automation tools such as PowerShell, Python, Puppet and Jenkins.
  • Provide technical expertise required to support application development projects, implementations and upgrades such as Wolf Reports, Sage, Stat, SAS and Visual Analytics.
  • Implement and maintain appropriate security controls required for regulatory compliance such as PCI-DSS.
  • Address moderately complex technical and operational issues, participate in an on call rotation, and work extended hours and weekends as necessary in support of the middleware infrastructure and applications.
  • Other duties as assigned.
Minimum Experience and Education

Master’s degree and at least one year of relevant experience; or Bachelor’s degree with at least two years’ of relevant experience; or an equivalent combination of education, training and relevant experience.

Other Required Qualifications

Must be an experienced Linux and/or Windows server administrator in an enterprise environment able to independently troubleshoot and resolve routine and non-routine issues at the OS and application level.

Ability to write scripts for automation of routine tasks and experience with systems analysis, troubleshooting, and working in a project team environment to implement new processes and platform features are required.

Demonstrated ability to communicate effectively, work independently, and collaboratively as part of a team. Must be capable of quickly learning new tools and processes, be detail oriented, and possess strong interpersonal, time management and organizational skills.

Preferred Qualifications

The preferred candidate will be an experienced Unix and Windows system
administrator with knowledge of current server and infrastructure best practices, and
at least 5 years technical experience in a mid to large enterprise computing environment including experience with web server and application server administration, automated systems management tools and virtualization technologies.

As we routinely solve complex IT problems, having experience with areas such as
application administration, application development, storage and networking are all

Experience with SAS EBI and Visual Analytics platform, Oracle PeopleSoft, or other ERP software administration, in a university setting is a definite plus.

Required License(s) or Certification(s)


Valid NC Driver's License requiredNoCommercial Driver's License requiredNoJob Open Date10/06/2020Anticipated Close DateOpen Until Filled.Special Instructions to ApplicantsPosition Number00100635Position TypeEHRA Non-FacultyFull Time Equivalent (FTE) (1.0 = 40 hours/week)1.0Appointment12 Month RecurringMandatory Designation - Adverse WeatherMandatory - Adverse WeatherMandatory Designation - Emergency EventsMandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal EmergenciesIs this position partially or fully funded on ARRA stimulus monies?NoDepartment ID517101 - Shared ServicesAA/EOE

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn of this opportunity?
    • NCSU Website
    • NCSU Executive Search Services
    • Other Online Job Board
    • Carolina Job Finder / Employment Guide
    • Job / Career Fair
    • The Chronicle of Higher Education
    • HERC
    • Professional Journal
    • Print Advertisement (Newspaper / Periodical)
    • Professional Organization
    • Direct Contact from NCSU HR Representative / Recruiter
    • NCSU Employee Referral
    • Social Media (LinkedIn, Twitter, Facebook, Other)
    • Other
  2. If you learned about this vacancy from "other source" or "other website", please provide the source.

    (Open Ended Question)

  3. * Please describe your experience using SAS software, the tasks you use SAS to accomplish, and the parts or functionality within SAS you use to accomplish those tasks.

    (Open Ended Question)

  4. * Briefly describe your ERP system experience, particularly with PeopleSoft.

    (Open Ended Question)

  5. * Do you have a strong working knowledge of Unix/Linux and Windows server systems administration?
    • Yes
    • No
  6. * Briefly describe your experience with information technology security standards (PCI-DSS, NIST, etc.).

    (Open Ended Question)

  7. * Please elaborate on your experience and skills with any of the following:- Configuring and troubleshooting web servers (e.g., Apache, Microsoft IIS)- Web development resources (e.g., php, javascript, ajax, jquery) - Software development tools (e.g., code repositories, task management systems, IDEs, frameworks)If you do not have any experience with the above technologies, please respond with "N/A."

    (Open Ended Question)

  8. * Please briefly describe your experience with Puppet or other configuration management products.

    (Open Ended Question)

  9. * Please describe your experience managing systems and configurations in a multi-tenant, virtualized environment (e.g. VMWare) or cloud-based computing service (e.g. AWS, Azure).

    (Open Ended Question)

Application Materials RequiredRequired Documents
  1. Resume
  2. Cover Letter
  3. Contact Information for References
Optional Documents




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    Job No:
    Posted: 10/7/2020
    Application Due: 12/6/2020
    Work Type: