Financial Aid Scholarship Officer

Job description

Financial Aid Scholarship Officer Job Number Full/Part Time Schedule Salary 202009116041 Full Time 8AM - 5PM $50,000 - $74,300 Position Information Participates with other counselors, the Assistant Director and Associate Director in the ongoing development and enhancement of the UCR Financial Aid Office processing system (Banner); Maintains scholarship records; presents financial aid information both on and off-campus to groups of students, campus partners and donors; Active contributor to discussions and recommends change when appropriate to better meet the needs to the populations served; Uses an understanding of the special needs and problems experienced by students from disadvantaged backgrounds and address these needs by offering supportive guidance; Composes correspondence to students and other clients relative to aid eligibility and office policy and procedures; performs special assignments and other duties as assigned by the Director of Financial Aid, Associate Director, or Assistant Director. A cover letter is required for consideration of the application. The budgeted salary range for this position is between $50,000 to $74,300. Education Education Requirements Degree Requirement Bachelor's degree in related area and/or equivalent experience/training. Required
Experience Experience Requirement 4 - 7 years of related experience. Required
Minimum Requirements Working knowledge of advising and counseling techniques.
Ability to calculate financial aid with attention to detail and accuracy.
Ability to interpret policies and develop procedures to ensure compliance.
Organizational skills and ability to prioritize work and meet deadlines.
Problem identification, critical thinking, and problem solving skills; judgment and decision-making ability.
Experience using complex databases. Ability to define specifications for database programming.
Strong ability to assess processes and implement improvements. Thorough interpersonal skills.
Strong written and verbal communication skills. Active listening skills. Possesses strong customer service orientation skills.
Strong proficiency with standard office software as well as internet and email applications. Working knowledge of common University-specific computer application programs.
Working knowledge of policies, regulations, and practices for awarding financial aid; specialized knowledge of particular programs.
Ability to work effectively with all levels within the University and develop informal, cooperative relationships among diverse, multifunctional departments; anticipate clients' needs expectations and requirements.
Preferred Qualifications Working knowledge of University policies, processes, and procedures.

Specialized knowledge of particular programs and verification procedures to include R2T4, dislocated worker, independent status verification, and resolution of C comments.

Ability to resolve marital status conflicting information.

Ability to occasionally work overtime during peak periods.

Strong experience in professional judgment decisions, including dependency overrides.

Ability to travel to on and off campus presentations, workshops, and conferences.

Ability to exercise advising and counseling skills by analyzing a variety of factors (financial data, family circumstances, social background, academic status, educational goals) and applies knowledge of federal, state, University, and outside agency laws, regulations, and policies to determine students' eligibility for various types of financial aid.

Additional Information In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.


  • UC Riverside was included in the (August 2018) edition of The Princeton Review's "The Best 382 Colleges."

  • Shanghai Jiao Tong University (August 2017) Academic Ranking of World Universities ranked UC Riverside among the top 151 institutions. This survey bills itself as "the most trustworthy precursor of global rankings of the world's top 500 universities."

  • In 2016, UCR was recognized for graduation rate success by the Association of Public and Land-Grant Universities (APLU) for achieving near parity across racial-ethnic, socio-economic, and gender boundaries.

  • UCR ranks among the Top 15 Public Research Universities in the nation, as identified by the 2017 Washington Monthly.

  • In 2017, two separate reports from the Education Trust celebrated UCR as a national leader for African American and Latino student success. UCR was one of just three schools to be named top-performing institutions in both reports and the only California campus recognized among 18 top-performing colleges and universities in the nation for high black student graduation rates.


The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview
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Job No:
Posted: 10/7/2020
Application Due: 12/6/2020
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