Resident Assistant

Job description

Position Title:Resident Assistant Job Category:Student Department:Residential Life - 6510230 Division:Student Affairs Required Documents:Cover Letter, Resume, Student Detailed Class Schedule Position Statement:Founded in 2005, Georgia Gwinnett College (GGC) is one of 28 institutions within the University System of Georgia. GGC is a premier 21st century liberal arts institution accredited by the Southern Association of Colleges and Schools Commission on Colleges. Serving nearly 13,000 students, GGC’s innovative practices, caring culture, and extremely affordable tuition are changing the game in higher education and changing the future for students at all levels, of all ages, and from all walks of life. Gwinnett County (pop. 920,000+) is home to a variety of businesses, including organizations involved in health care, education and information technology. Description:

The Resident Assistant (RA) at Georgia Gwinnett College (GGC) is responsible for developing and maintaining an atmosphere that promotes student success in living and learning communities through campus life involvement, excellence in academic integration, and personal development opportunities for students. The RA's role is to positively and safely connect with the members of the residential community by engaging students through programs, one-on-one conversations, collaborations, and meetings that foster a sense of community and belonging. The RA serves as role model, team member, and a representative for Georgia Gwinnett College.


  • Understand, communicate, and enforce community safety, emergency, and fire evacuation policies and procedures, providing emergency response and referral services and resources
  • Develop and maintain relationships with residents utilizing strategies such as intentional conversations and programming to encourage their academic and social development.
  • Be visible and available on the floor or building in order to understand the needs of the residents.
  • Facilitate welcome meetings and programs in support of Grizzly Orientation and Student Move In to assist students in connecting to resources in residence and across campus.
  • Support all residents and help create an understanding between students by promoting and encouraging participation in various community and College sponsored events that focus on social, recreational, and educational experiences.
  • Create and distribute Residence Life approved communications to support an inclusive environment welcoming to all residents; decorate assigned areas in support of theme programs and other events.
  • Act as a mediator in conflict situations when needed (i.e. roommate, noise, etc.).
  • Respect and treat all individuals fairly and equitably by being open and understanding of all religious identities, abilities, sexual orientation, gender expression, cultural & ethnic identities, and citizenship status.
  • Serve as a liaison between the residents and the campus community to provide resources for residents seeking assistance.
  • Foster a sense of belonging and connection to the Grizzly community as new students transition to campus and throughout the academic year.
  • Understand, support, abide by, and enforce GGC Student Code of Conduct and Policies, Housing policies and procedures, and all other applicable policies while providing unparalleled customer service and respect for residents.
  • Address resident behavior that is inappropriate and/or is in violation of campus policies and procedures; Document behaviors, using the incident report form and take appropriate action to stop the behavior.
  • Attend and constructively contribute to all weekly staff meetings, staff training and orientation, and any meeting scheduled by Housing Staff.
  • Assist the management staff in efforts to maximize the community's occupancy.
  • Participation in the preparation for and implementation of opening/closing of the halls during start and end of semester which may include, but is not limited to: inspection of resident rooms and inventories, occupancy checks, administrative, programmatic, logistical, and physical preparation of floors/suites, hall/area, and unit.
  • Assist in keeping the community clean by surveying common areas regularly, reporting any concerns and/or helping with the clean up when necessary.
  • Serve on one or more RA committees as assigned by the supervisor.
  • Performs other related duties as assigned.

Time Commitment

Due to the nature of the position, RAs are expected to have a presence on campus and in the Residence Life community. RAs can have outside employment but are limited to a maximum of 10 hours per week. (Extracurricular activities, internships and organization commitments should also be factored in when considered time commitments related to these requirements).


Resident Assistants are required to sign a housing agreement and live on-site for the duration of their employment. Housing contract fees and meal plan only will be covered as compensation for employment. Should employment terminate for any reason, the Resident Assistant shall be given the option of paying the remaining term of the housing contract and meal plan or electing to terminate the housing contract. However, the Resident Assistant may be required to relocate to a different suite based on business needs of the college.

Application Deadline: October 31st, 2020

Minimum and Preferred Qualifications:


  • Must be enrolled a minimum of 12 credit hours per semester (minimum of 3 credit hours for the Summer Semester) at Georgia Gwinnett College during entire period of employment.
  • Must have and maintain a 2.75 GPA throughout employment. Verification of GPA will be required each semester.
  • Must have at least 24 credit hours completed at the time of application.
  • Must be in good academic standing at the time of application and maintain good academic standing for the duration of employment with the Office of Student Integrity and the Office of Human Resources.
  • RAs must be available every Tuesday at 2:00 pm for the mandatory weekly staff meetings.
  • A commitment of approximately 16 hours/week is required (some weeks may be more, whereas others may be less, depending on time of year, events, issues in the hall, etc.), which includes but is not limited to duty tasks, engaging with residents, required meetings, duty coverage, program implementation and attendance, being visible and available to residents, and addressing the specific needs of the community.
  • RAs are required to work during some evenings, weekends, and holidays. This includes providing the hall coverage during vacation and holiday periods (which may include Thanksgiving and Spring Break among others).
  • Must be able to complete 16-hour duty shift, along with duty tasks.
  • Must be able to actively participate in all semester residence training including support of move in/out activities; New semester training and area staff continued training programs are mandatory for all RAs.
  • Professional demeanor with excellent customer service skills.
  • Must have strong communication and interpersonal skills; this includes the ability to speak, read, and write English.
  • Model and encourage a "can-do" attitude among staff.
  • Maintain a professional attitude and manner in all work relationships.
  • Maintain a positive outlook on all GGC departments and campus members.


  • 3.0 grade point average.
  • 12+ credit hour/semester load.
  • Excellent oral and written communication skills.
  • Excellent organizational, time management and multi-tasking skills.
  • Accuracy and attention to details.
  • Willingness to learn new skills to accomplish tasks.
  • Ability to work as a member of a team.
Position Disclosure:

Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Any resulting employment offers are contingent upon successful completion of a background investigation and credit check if applicable to the position, as determined by Georgia Gwinnett College in its sole discretion. Georgia Gwinnett College, a unit of the University System of Georgia, is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, national origin, age, sexual orientation, disability or religion. Georgia is an open records state.


Position may require local travel. Depending upon specific duties, position may require a College-issued uniform or shirt to ensure employees engaged in representing the College to the community are clearly identified as such. Ability to lift and carry files and materials. Ability to move from one office to another office on campus. Adequate vision, hearing and manual dexterity to interact with people in person, on the phone and in writing. Must be able to perform the essential functions of the job, with or without reasonable accommodations.

Work Hours:Position may require non-standard work hours (nights and weekends). Required to work on-call hours as assigned. Casual interaction with residents during down time (off-duty) are not considered working hours. Position Status:Part-Time FLSA:Non-exempt




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Job No:
Posted: 10/7/2020
Application Due: 1/5/2021
Work Type: