University Library Technician - Journey

Job description

University Library Technician - Journey Please see Special Instructions for more details. * Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section.* If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).* Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.*Applicants must be currently authorized to work in the United States on a full time basis. Position Details

Job TitleUniversity Library Technician - JourneyPosition Number942343Vacancy Open toAll Candidates Time-LimitedNoDepartment Homepagehttps://library.ecu.edu/Advertising DepartmentLIBRARY SERVICES-JOYNERDivisionAcademic AffairsClassification Title13100 Library Technician UnivCompetency Level2 - JourneyWorking TitleInterlibrary Loan Lending & Document Delivery ManagerNumber of Vacancies1Full Time Equivalent (FTE)1.0Full Time or Part TimeFull TimeRecruitment Range$31,200 - $47,710Anticipated Hiring Range$31,200 - $36,766Salary Grade EquivalencyGN06Work ScheduleM-F Some shifts opening mornings, closing evenings, weekends, and some holidays also might be required.Work Hours8:00AM-5:00PM with variationPosition Location (City)GreenvilleJob CategoryStaff - Office/ClericalOrganizational Unit Overview

Academic Library Services (ALS) is a branch of Academic Affairs and reports through the Provost/ Vice-Chancellor for Academic Affairs. ALS serves East Carolina University faculty, students, staff and visitors by offering library research and services to support the research, instruction and service goals of the University.

J.Y. Joyner Library, and its branch Music Library in A.J. Fletcher Music Center, is the largest library east of Raleigh and offers state-of-the-art research services including significant collections of government documents, microforms, media resources, Digital documents, North Carolina materials and circulating equipment. The library holds an impressive manuscript collection and the university archive, and is known for its extensive special collections and rare materials.
Academic Library Services (ALS) recognizes that diversity and respect for human differences within the academy is a key source of intellectual vitality and innovative spirit, and encourages genuine respect for individual backgrounds, lifestyles, experiences, perspectives and opinions. ALS invites applicants from diverse backgrounds who will contribute affirmatively and creatively to the university’s multicultural environment. We seek candidates who reflect the rich mix of backgrounds, life experiences, cultures, perspectives and world views found within our university and community.

Job Duties

East Carolina University’s Joyner Library Circulation & Interlibrary Loan department seeks an Interlibrary Loan Lending & Document Delivery Manager to provide books, articles, media, and other resources from ECU Libraries to outside libraries. The position also assists in locating and providing resources from outside libraries and other suppliers and vendors to ECU students, faculty, and staff. Assistance is given to libraries and patrons seeking help in person, by phone, and by email. Request citations are verified using online library resources and then retrieved from the library’s holdings or sent to identified outside libraries and vendors for fulfillment. Invoices for materials provided and for items lost or damaged are handled. Processing materials for shipping and upon return, physically searching library collections, scanning materials, and performing other manual duties are required. This position supervises the work of student assistants performing interlibrary loan tasks. The position also serves patrons at the Circulation desk, which includes: circulating library materials and equipment; processing new patron registrations and material renewals, holds, and recalls; supervising student employee desk assistants; independently interpreting and applying procedures; explaining library procedures to patrons; and solving problems and disputes. This position is responsible for making decisions that affect the immediate borrowing privileges of patrons, accepting payments for fines and fees, referring patrons to appropriate personnel to ensure customer satisfaction, and, in the absence of Research & Instructional Services personnel, providing basic research service using the library’s website, online catalog, library research databases and tools, and other internet resources.

Minimum Education/Experience

High school diploma or equivalency and two years of experience in library services, office support, or related field; or equivalent combination of training and experience.

License or Certification required by statute or regulation

N/A

Preferred Experience, Skills, Training/Education

Bachelor’s degree with research-based writing; two years of customer service work experience; academic library work experience; interlibrary loan work experience; knowledge of library cataloging standards; accounts receivable or payable experience; demonstrated ability to communicate effectively in oral and written form; foreign language reading skills; proficiency with Microsoft Office, especially advanced features of Word and Excel; data analysis experience; demonstrated ability to follow established procedures, to enforce rules, and to perform work requiring considerable detail and accuracy; demonstrated initiative and ingenuity; supervisory experience; ability to establish and maintain positive working relationships with library patrons and library personnel; demonstrated ability to work consistently and reliably in an unsupervised capacity; demonstrated problem solving skills; ability to learn complex tasks quickly; and experience with ILLiad, RapidILL, OCLC WorldShare ILL or Tipasa, SirsiDynix Symphony or other library management systems, and researching using modern academic library resources and search tools

License or Certification required by the Department

N/A

Special Instructions to Applicant
  • Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
  • If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
  • Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
    *Applicants must be currently authorized to work in the United States on a full time basis.
Job Open Date10/05/2020Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. 10/19/2020Open Until FilledNoQuick Link for Direct Access to Postinghttp://ecu.peopleadmin.com/postings/38061Alternate option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

AA/EOE

East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 328-9861 (Voice/TTY) or [email protected].

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to [email protected] Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you available to work shifts outside of 8am - 5pm?
    • I can work any shifts outside 8am - 5pm
    • No, I can only work 8am - 5pm
    • I cannot work weekends
  2. * Please indicate where you learned about this job vacancy.
    • LinkedIn
    • Chronicle of Higher Education
    • CareerBuilder
    • Greenville Daily Reflector
    • Raleigh News & Observer
    • InsightIntoDiversity.com
    • HigherEdJobs.com
    • InsideHigherEd.com
    • Monster.com
    • Indeed
    • ECU Website
    • Other
Documents Needed To ApplyRequired Documents
    Optional Documents
    1. Curriculum Vitae/Resume
    2. Cover Letter
    3. List of References

     

     

     

    Diversity Profile: University

     

    AAUP COMPENSATION SURVEY DATA

    View more

    Learn more on Inside Higher Ed's College Page for University

    Arrow pointing right
    Job No:
    Posted: 10/7/2020
    Application Due: 10/19/2020
    Work Type:
    Salary: