PLATFORM ADMINISTRATOR II,IS&T Administrative Systems
- Employer
- Boston University
- Location
- BOSTON, Massachusetts, United States
View more
- Administrative Jobs
- Technology, Analysts & Programming, Network & Systems Administration
- Institution Type
- Four-Year Institution
Job Details
The Platform Administrator supports the configuration, integration, monitoring, and operation of at-scale and emerging healthcare technology platforms centrally deployed by Boston University in response to COVID-19 and for future use with related healthcare operations.
Duties include vendor/product management, identity, and access management, configuration management, testing, training, incident management, system patches and upgrades, and other platform-specific application management support.
Responsibilities include facilitating collaboration between platform clients and multiple units of BU Information Services & Technology to develop and integrate extended, customized functionality to supplement existing platforms.
The Platform Administrator will have central responsibility for ensuring that project and operational changes to the applications in scope are completed in a best practice, process-driven manner. The platform administrator will focus on the Student EMR (Point n Click) with backup responsibility for the Faculty / Staff EMR (Enterprise Health), and the Lab Information Management System (eLAB).
Required Skills- B.A./B.S. required
- Three to five years of technology-related application support work experience, preferably in a healthcare environment.
- Ability to interpret healthcare and technical requirements, and work collaboratively with faculty, medical staff, project managers, and engineers at various technical knowledge levels.
- Proficiency in supporting complex technology platforms with various integrations.
- Demonstrated capacity for flexibility, imagination, and creative problem-solving skills; ability to approach problems with empathy, patience, and a sense of humor.
- Strong organizational skills and the ability to support multiple projects under strict and potentially conflicting deadlines.
- Experience working in an ITIL environment is desirable.
- Experience with developing training resources and working with distributed teams a plus. • Experience with Point N Click is desirable
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
Job Location BOSTON, Massachusetts, United StatesPosition TypeFull-Time/RegularOrganization
The Difference Is Our DNA
What compelled the Bill & Melinda Gates Foundation to award Boston University a grant to fight newborn mortality in Zambia? Why did Martin Luther King, Jr. adopt BU as a place where he could hone his message of justice and equality? And what is the catalyst that prompts 32,557 students from 135 countries to call BU their home every semester? It’s in our DNA: an inherent desire in each of our students, faculty, and staff to vigorously and dauntlessly pursue knowledge—and embrace the unlimited possibilities that come with it.
A Community Unlike Any Other
As you can see below, it takes people, ideas, and a little luck (Boston, you’re our town) to make BU what it is today: one of the most dynamic universities in the world.
Celebrated thinkers: On any given day, students will find themselves mesmerized by Nobel Prize winners, a poet laureate, and the first biomedical engineer ever to receive a MacArthur Foundation “Genius Award,” among others.
Extraordinary teaching: When a classroom starts to percolate with new ideas, it’s because our faculty of scholars and accomplished practitioners know how to ignite students’ imaginations. That’s why we reward our best teachers with BU’s most prestigious honor: The Metcalf Cup and Prize.
Groundbreaking research: With faculty dedicated to a creative, interdisciplinary approach to problem solving, BU has become a leading global research institution—propelled forward by over $350 million a year in sponsored program revenue.
World-class students: Elite students from all 50 states and 135 countries pursue higher education on BU campuses in Boston and at programs in L.A., D.C., and more than 30 other cities on six continents.
A city within a city: Today, 80% of our undergrads live on campus, which could explain the 525 student activity groups alone.
The greatest college town in the world: Boston. ’Nuff said.
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