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MEDICAL ASSISTANT, CERTIFIED - HENDERSON FAMILY MED CLINIC

Employer
Duke University
Location
DUAP HENDERSON FAMILY MED CLINIC

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Institution Type
Four-Year Institution

Job Details

Duke Primary Care is the largest primary care network in the greater Triangle area with family medicine and internal medicine providers, and pediatricians in 34 locations throughout the Triangle.

Duke Nursing Highlights:

  • Duke University Health System is designated as a Magnet® organization
  • Nurses from each hospital are consistently recognized each year as North Carolina’s Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle!
  • Relocation Assistance!

MEDICAL ASSISTANT, CERTIFIED - DUKE PRIMARY CARE O cc Summary

The Medical Assistant, Certified functions as an integ ral member of theinterdisciplinary healthcare team in providing direct p atient care. TheMedical Assistant,Certified performs routine administra tiveand patientcare supportive duties in a Health System medical practi ce that assistmedical and/or nursing staff in the examination and treatm ent ofpatients and ensure the clinic/office runs smoothly.


W ork Performed

Clinical responsibilities:The CMA takes medical his tories and records vital signs, explainstreatment procedures to patients , and prepares patients for examinationsand procedures.Patient care supp ort responsibilities may include assisting the medicaland nursing staff during examination and procedures, collecting andpreparing laboratory sp ecimens, performing basic laboratory test in theclinic/office, taking el ectrocardiograms, removing sutures/ staples,changing sterile and non-ste rile dressings, promoting patient/familyunderstanding of the educational content and his/her involvement in theplan of care, and documenting in thepatient record.Other clinical support responsibilities include dispo sing ofcontaminated supplies, instrument processing, high level disinfec tionand sterilization of medical instruments, telephoning prescriptions to apharmacy, preparing and administering medications as directed by aph ysician, and authorizing drug refills as directed. Performs otherclinica lfunctions as delegated and supervised by the physician.Administrative responsibilities:The CMA greets patients, answers telephones, schedules appointments toinclude arrive appointments in MaestroCare, checkout pati ents, andreferral scheduling; arranges for hospital admissions and labor atoryservices, updates and files patient medical records, fills out insu ranceforms, handles billing, bookkeeping to include receiving copays and collections on account balances; correspondence, and ordering clinicalan d clerical supplies and forms. Performs other administrative duties asdi rected.May be requested to be a liaison for clinic activities such as Jo intCommission and falls and/or participate in clinic committees.


Knowledge, Skills and Abilities

Good customer service skills .Work requires the ability to understand and follow oral and writteninst ructions generally acquired through a high school education andmedical a ssistant programming.Heavy lifting and the ability to transport stretche rand wheelchairpatients may be required.Working knowledge of sterile te chniques and special procedures that areapplicable to work performed.Wor king knowledge of procedures and techniques involved in administeringrou tine and special treatments to patients.Working knowledge of sanitation, personal hygiene and basic health andsafety precautions applicable for work in a clinic setting. Workingknowledge of infection control procedur es and safety precautions.Age specific competencies.Daily clinic prepara tion process; registration, scheduling, chargeposting, order entry. Able to document and communicate pertinentinformationAbility to establish an d maintain effective working relationships withpatients and clinic staff Typing skillsMedical terminologyLevels II and III -- Ability to independ ently seek out resources andwork collaboratively


Level Chara cteristics

N/A


Minimum Qualifications


Education

Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.


Experience

Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.


Degrees, Licensures, Certifications

Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.BLS required.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Organization

Read our Diversity Profile History

Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

Duke maintains a historic affiliation with the United Methodist Church.

Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

Mission Statement

Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

“To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

 “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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