Senior Associate Director of Admissions (7377U), Haas School of Business 11641
Senior Associate Director of Admissions (7377U), Haas School of Business 11641 About Berkeley
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
Application Review Date
The First Review Date for this job is: October 16, 2020
UC Berkeley's Haas School of Business offers a unique opportunity to champion new ideas, collaborate across boundaries, and continually learn in a workplace committed to increasing diversity and creating a welcoming environment for all. Our distinctive culture is captured within our four Defining Leadership Principles: Question the Status Quo, Confidence Without Attitude, Students Always, and Beyond Yourself. These principles distinguish Berkeley Haas as a unique environment, conducive to teamwork, collaboration, and career growth.
For more information about the Haas School of Business visit: https://haas.berkeley.edu/about/
- Supervises the work of the Admissions Operations team with responsibility for quality and quantity of work.
- Manages the work of the operations team for the department. In coordination with the management team, sets and executes operational and logistic priorities for operations.
- Manages the application cycle. Participates in the development of operational priorities, plans and procedures to meet department goals. This includes the areas of application processing, document management, advising and prospective student communication, and materials development.
- Organizes the staffing and training of operations staff.
- Works with Haas departments in the execution of marketing, admission, yield and matriculation needs.
- Coordinates department activities with UCB Graduate Division and other campus entities.
- Evaluates and makes decisions regarding applicant materials, acts as resource and process owner for team and department. Contributes to the revision of policies and procedures, operational guidelines and documentation.
- Researches and resolves admissions issues and discrepancies that arise.
- Ensures high level of customer service to external and internal stakeholders.
- Responsible for personnel-related actions, as well as the selection, development and evaluation of staff to ensure the efficient operation of the function.
- Train and mentor a Team Lead to support with supervision and free up bandwidth for additional strategic initiatives.
- Manage FTMBA application and enrollment systems:
- Manage databases, CRM, survey tools, webinar and chat tools, and other vendors and suppliers such as Slate, GMAC, ETS, ReVera, and Turnitin.
- Oversee department data management. Prepare reports and analysis of data and activities as needed.
- Work with management team on system development needs, maintenance and project planning and execution.
- Serve as FTMBA operations lead on crossdepartment and cross-campus projects and initiatives:
- Partner with Haas Technology Solutions, particularly as it relates to Slate operations and enhancements.
- Partner with Graduate Division regarding new admission policies, establish best practices for ongoing maintenance and changes.
- Business function lead for SIS development. Determine admission policies and procedure with SIS and set best practices to be leveraged by other departments.
- Serve as FTMBA lead for (pending) new application system. Work across admissions teams to scope and implement.
- Set direction for admit onboarding process with counterparts in Student and Academic Services to ensure seamless transition from admit to student.
- This includes establishing communication and technical functionalities (email set-up, Haas logins, SIDs, etc).
- Performs typical admissions recruitment responsibilities, including serving as the bridge between the operations and admissions committee teams.
- Read and evaluate applications for admission to the FTMBA program.
- Represents FTMBA program to prospective students, corporations, and alumni through domestic and/or international presentations.
- Participate in other admissions recruiting and yield events, as necessary.
- Career Development
- Attend classes which will enhance expertise in job areas.
- Serve on departmental and campus-wide committees as appropriate.
- Participate in activities that enhance the campus community and/or larger community to further University service.
- Maintain knowledge of the unit and campus business processes in order to provide backup to other support staff in the unit.
- Strong communication skills; both verbally and in writing and including, active listening, critical thinking, persuasiveness, advising and counseling skills.
- Strong interpersonal skills to effectively motivate others.
- Strong ability to influence without authority, especially in cross-functional teams.
- Experience managing teams.
- Skills to evaluate issues, problem-solve and identify resolution.
- Strong service orientation.
- Strong judgement and decision-making skills
- Ability to effectively manage multiple priorities.
- Thorough knowledge of or can quickly learn University rules and regulations, processes, protocols and procedures for budget, account and fund management, personnel management.
- Thorough knowledge of financial analysis and reporting techniques, human resources policies and procedures for staff and academic employees.
- Knowledge of or can quickly learn common University-specific computer application programs.
- Strong skills in short term planning, analysis and problem-solving and customer service.
Salary & Benefits
This is an exempt, monthly paid position. Annual salary will be commensurate with experience up to $98,900.00.
For information on the comprehensive benefits package offered by the University visit:
How to Apply
Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
For the complete University of California nondiscrimination and affirmative action policy see:
To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=11641&PostingSeq=1
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