Office Assistant

Job description

Posting Details

Job TitleOffice AssistantRequisition NumberRE24798Working TitleDepartment Name8Z445:RESIDENCE LIFEWork LocationLexington, KYGrade Level38Salary Range$12.50-18.67/hourType of PositionStaffPosition Time Status Full-TimeRequired Education


Click here for more information about equivalencies: Related Experience

No experience required.

Required License/Registration/Certification


Physical Requirements

Some possible lifting (mailbags and packages); and sitting for the majority of the day at the front desk of an undergraduate residence hall.


7:30 am-4:00 pm, Monday-Friday, when the residence halls are open during the fall and spring semesters.

Job Summary

Some of the department’s most important goals are to maintain security in our facilities and to develop welcoming, helpful communities on campus. The Office Assistant is one of the front line staff members in this effort. Responsibilities include engaging with residents, guests, and University personnel in a helpful and friendly manner to answer questions and provide
resources; providing desk and phone coverage in a friendly, prompt, and reliable manner; maintaining accurate housing information and be organized and timely with any corrections; responding promptly to issues involving the Housing Assignments Office; working with the Senior Staff to review payroll process for accuracy; and maintaining and submitting reconciliation forms.

Skills / Knowledge / AbilitiesDoes this position have supervisory responsibilities? NoPreferred Education/ExperienceDeadline to Apply10/18/2020University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How many years of paid work experience do you have in a customer service position?
    • None
    • More than 0, through 1 year
    • More than 1 year, through 3 years
    • More than 3 years, through 5 years
    • More than 5 years
  2. * Describe your customer service experience.

    (Open Ended Question)

  3. * Rate your level of expertise in using Microsoft Office Suite (Word, Windows, Excel, and PowerPoint).
    • None
    • Basic
    • Average
    • Proficient
    • Expert
  4. * Where did you first see this position advertised other than on UK's online employment system?
    • (Diverse Issues in Higher Education)
    • (Higher Education Recruitment Consortium)
    • A Colleague, Friend and/or Family Member
    • None of the Above
Applicant DocumentsRequired Documents
  1. Resume
  2. Cover Letter
Optional Documents




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    Job No:
    Posted: 10/4/2020
    Application Due: 10/19/2020
    Work Type: