EMERGENCY DEPT TECH I (WAITING ROOM)- DUKE UNIVERSITY HOSPITAL
Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
Duke Nursing Highlights:
- Duke University Health System is designated as a Magnet® organization
- Nurses from each hospital are consistently recognizedeach year as North Carolina’s Great 100 Nurses.
- Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
- Duke University Health System has 6000 + registered nurses
- Quality of Life: Living in the Triangle!
- Relocation Assistance!
ED Tech I Waiting Room – Duke University Health System - Duke University Emergency Department
Duke University Health System seeks to hire a ED Tech I for the ED Waiting Room who will embrace our mission of Transforming Lives Transforming Care.
The Emergency Department at Duke University Hospital is comprised of 81 total beds including 18 Pediatric beds/36 Adult Monitored beds/8 Psychiatric beds/11 Evaluation beds/3 Consult beds/4 Triage beds/1 Sexual Assault Examiner Room/ and a dedicated central telemetry station . Our team is active in delivering exemplary care for each patient to ensure an excellent patient experience, every time.
As a ED Tech I for the ED Waiting Room with Duke University Health System, you will make providing service your priority while caring for the whole person in a patient-centered atmosphere. The Clinical Nurse (RN) is responsible for providing and supervising direct and indirect total nursing care responsibilities. Utilizing the nursing process (assessing, planning, implementing and evaluating) in achieving the goals of the nursing department. Plan and provide advanced and/or specialized nursing care for patients in guided by DUHS Professional Practice model participate in the clinical ladder program, educational activities, departmental committees, research projects or other health related projects as assigned. Provide nursing services to patients and families in accordance with the scope of the RN as defined by the North Carolina Board of Nursing. Adheres to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
*Under the direction of the Nurse at Nurse First or Triage, performs initial basic life support interventions (airway, breathing, and circulation) on emergency department patients presenting for care.
*Communicates the condition of patients presenting to the Emergency Dept to the Nurse First, Triage nurse, or Charge Nurse
*Initiates life saving measures, i.e., opening an airway, hemorrhage control, chest compressions, stabilization of fractures, cervical spine alignment/protection.
*Stabilizes and extricates injured patients from vehicles at the emergency department entrance.
*Assists patients to and from vehicles and the emergency department.
*Acts as a liaison between the patient family/significant other and the members of the emergency staff by maintaining open communication regarding patient condition, changes in condition, patient complaints, status, progress, etc.
*Transports patients from triage/waiting area to the treatment area in the emergency department at the request of the Nurse First or Triage nurse.
*Directs patient flow and traffic in the triage/reception/waiting areas.
*Assists the Nurse First, Triage nurse and the Charge nurse as directed.
*Performs related duties as required.
*Provides excellent customer service and comfort for patients in the waiting area of the DUH ED
*Keep Waiting Room clean at all times (used blankets, trash, papers and magazines, etc put away), engaging EVS when needed for cleaning floors or bathrooms, etc)
*The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
*Every Day, Monday through Saturday, if the ED Stocking Tech is absent, a Waiting Room Tech will be the backup stock and clean up all of the ED Ortho and Suture Carts in the department. The 3p-3a Tech will have primary responsibility of this, utilizing the 02:00a-3:30a time period as needed. If there is not a 3-3 Tech present on any given day, the 11-11 Tech on the following day will ensure that it is done, utilizing the 11-noon time period as needed.
*DUH ED duties might include some of the following: Perform EKG’s and vital signs per policy and as directed by the nurse; assist patients with care needs; assist patients with requests for information; assist with labelling of specimens and making sure nurse or ED Tech receive specimen, hourly rounding for needs, comfort and pain rating.
Work Hours & Shifts:
Full-Time: 3-12 hour shifts per week
Shift options available: 3p - 3a.
Knowledge, Skills, Education, and Experience Required/Preferred:
- Work requires graduation from an accredited high school or a GED required.
- Work requires the ability to understand and follow oral and written instructions required.
- Must be able to perform all Nurse Aide I tasks as defined by the North Carolina Division of Facility Services Nurse Aide Registry required.
- Heavy lifting and the ability to transport stretcher and wheelchair patients to various hospital locations are required.
- This person must be able to provide care and services to all patients from birth to the elderly required.
- Must have excellent prioritization skills and self motivation in addition to their basic knowledge and skills preferred.
- Must be able to work in a fast-paced unpredictable environment under very stressful conditions required.
- Must be able to be trained in all aspects of hazmat decontamination procedures required.
- Must demonstrate competency validation in skills and knowledge for performance of roles and responsibilities required.
Licensure, Certification or Registration:
- Current minimum listing as an NCA I with the Division of FacilityServices or current minimum credential as EMT with no substantiated findings of abuse, fraud, neglect or misappropriation of property.
- BLS (or higher) certification required.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.