OPS Hourly – Admissions Assistant

Job no: 514748
Work type: Temp Part-Time
Location: Remote/Flexible
Categories: Administrative/Professional, Office/Clerical, Other
Department:13010400 - COTA-CENTER FOR AIM

Classification Title:

OPS Hourly – Admissions Assistant

Job Description:

The Center for Arts in Medicine Admissions Assistant will work 10-15 hours per week, remotely as part of the Marketing, Advising, Recruitment, and Student Services (MARS) team reporting to the CAM admissions and marketing coordinator. This position assists the CAM admissions and marketing coordinator by serving as the first point of contact for all prospective student and current student information and basic admissions inquiries, providing routine guidance and assistance to applicants, students, the university community and the public on all aspects of the Center’s admissions and application processes. This includes answering incoming calls, answering questions or connecting them with individuals who can assist them, coordinating and scheduling appointments, maintaining organized student applicant records, current student records and alumni records in online UF systems. The successful applicant will be reliable, and detail oriented with a strong ability and desire to learn new organizational systems and understand the educational programs offered in the Center. The admissions assistant will also need to communicate with positivity and enthusiasm both verbally and in writing.

Duties include, but not limited to:

Serve as the first point of contact for prospective student information requests and basic admissions inquiries.

Determine prospective student eligibility for the program and direct to Admissions Coordinator.

Assist the admissions coordinator with task and email management.

Assist with appointment scheduling

Answer incoming calls and assist callers with reaching the appropriate party.

Maintain and organize student applicant records and application materials.

Maintain updated current student and alumni records.

Assist with marketing and recruitment efforts as needed.

Assist the graduate advisor as needed.

Schedule and work location details:
This is an hourly position Monday – Friday 10 - 15 hours/week scheduled between 8:00 a.m. – 6:00 p.m.
The specific schedule of up to 15 hours per week will be negotiated in the search and hiring process.

This position is being offered as remote/flexible work. The duties of this position allow for 100% remote work. No physical presence on campus is required, although a hybrid campus/remote schedule is negotiable.

Expected Salary:

$12-$15/hour. Negotiable based on education and experience

Minimum Requirements:

• Must have adequate office space/equipment (computer, internet, phone etc) to complete remote duties
• Ability to work 10 - 15 hours per week
• High school diploma or GED required
• Ability to convey enthusiasm for the program
• Microsoft Excel & Teams proficiency
• Strong written and oral communication skills (especially by phone)

Preferred Qualifications:

Previous university admissions experience

Customer Relationship Management (CRM) software experience (i.e. Salesforce or Microsoft Dynamics)

Experience with student information systems, or any other customer relationship management software. Familiarity with UF a plus.

Call center experience and cold calling experience

Familiarity with arts in health, arts, and/or health discipline(s)

Special Instructions to Applicants:

In order to be considered, you must upload your cover letter and resume.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Contact:
Camilo Reina Munoz, MA
Admissions & Marketing Coordinator
Email: camilorm@ufl.edu

Health Assessment Required:No

Advertised: 01 Oct 2020 Eastern Daylight Time
Applications close: 23 Oct 2020 Eastern Daylight Time