Business Counselor

Job description

Posting Number:


Internal Recruitment:


Working Title:

Business Counselor

Anticipated Hiring Range:

$50,000 - $55,000

Work Schedule:

Monday-Friday, 8:00AM-5:00PM, with occasional weekend, early morning and evening work hours

Job Location:

Raleigh, NC


Small Business Technology Development Center

About the Department:

The Small Business and Technology Development Center (SBTDC) is an inter-institutional program that functions as the Business and Technology Extension Service of the University. The primary mission of the SBTDC is to support economic development in the state by providing assistance in the start-up, successful operation and expansion of small businesses and by facilitating technology development and transfer within the state’s small business community.

Essential Job Duties:

The Business Counselor is responsible for providing individualized and confidential business counseling services to North Carolina businesses, entrepreneurs, and university faculty affected by the COVID-19 crisis.

Key activities of this role also include promoting the Small Business and Technology Development Center (SBTDC) throughout the state and establishing/maintaining relationships with key strategic partners involved in economic development.

Specific duties are as follows:


  • The counselor is responsible for client counseling through direct face-to-face, video conference, telephone, email, and other forms of communication.
  • The counselor must ensure attention is given to both the technical/business issues, as well as the affective/relationship issues.
  • The counselor must demonstrate professional standards of conduct regarding client confidentiality, conflicts of interest, and professional behavior.
  • To achieve client outcomes and impacts results that include capital formation, job creation/retention, new business starts, success, stories and client satisfaction.

Marketing & Outreach:

  • The counselor will have responsibilities for marketing and promoting the SBTDC throughout a multi-county region served by the center, and to perform outreach and engagement activities with economic development offices, partner organizations, and legislative representatives that effectively positions the SBTDC in the marketplace.


  • The counselor is responsible for developing a portfolio of clients, maintenance of confidential client records, and reporting on program performance.


  • The counselor will assist with the design and delivery of training programs sponsored by the SBTDC.

Positions will be based at SBTDC regional office across NC.

Other Responsibilities:

Other duties as assigned.

Minimum Experience/Education:

Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions.

Other Required Qualifications:

A broad, general knowledge of small business management.

Excellent interpersonal and communication skills.

Must have the ability to manage multiple assignments, organize work and establish priorities with minimal supervision.

Preferred Qualifications:

Master’s degree in business administration or other related field and three years of relevant work experience OR a bachelor’s of science degree in business and five additional years of relevant work experience.

Experience with conducting financial analysis; market planning; digital strategy; strategic management; and international trade is a plus.

Required License or Certification:

A valid NC driver’s license must be obtained within 30 days of hire, and must be maintained throughout employment.

Valid NC Driver's License required:


Commercial Driver's License Required?:


Job Open Date:


Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.):


Special Instructions:

In addition to your application please submit a recent copy of your CV/resume, cover letter, and the contact information for three professional references.

Please make sure that the work history listed on your application is identical to the work history listed on your resume.

Position Number:


Position Type:


Position Classification Band Title:

University Program Specialist

Position Classification Band Level:


Position Classification Salary Range:

$31,888 - $80,223

Salary Grade Equivalency:


Alternate Option:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week):



12 Month Recurring

Mandatory Designation - Adverse Weather:

Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events:

Non Mandatory - Emergency Event

Time Limited Position:


Time-Limited Appointment Length (if applicable):

up to 3 years

Is this position partially or fully funded on ARRA stimulus monies?:


Department Id:

262101 - Business and Technology Extension Programs of the UNC System


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.




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Job No:
Posted: 10/2/2020
Application Due: 10/2/2032
Work Type: Full Time