Director, International Students

Job description

Job Title::

Director, International Students

Position Number::



Admissions & Records

Job Category::


Time (Percent Time)::


Term (months/year)::

12 months/year

Current Work Schedule (days, hours)::

Monday - Friday, 8:00 a.m - 5:00 p.m.

Salary Range::



Steps 1-6: $122,352 - $136,056 annual

Open Date::


Initial Screening Date::


Open Until Filled::


Application Procedure::

Complete application packets will be accepted until the position is filled.

Applicants must submit all of the following materials online at to be considered for this position:

1. A Mt. San Antonio College online application.
2. A cover letter describing how the applicant meets the required education and experience.
3. A detailed résumé that summarizes educational preparation and professional experience for the position.
4. Three letters of recommendation that reflect relevant experience (do not use social media or professional networks as a means to provide letters of recommendation).
5. College and/or university transcripts showing the awarded/conferred degree are required and must be submitted with the online application by all applicants, including current or former employees of the college, to demonstrate that the required educational qualifications are met. Unofficial transcripts are acceptable at the time of application; however, copies of diplomas are not accepted in lieu of transcripts.

Health & Welfare::

The College contributes an annual premium up to the family coverage amount for Kaiser Permanente $15 office visit medical, DeltaCare HMO dental, VSP vision and life insurance plans. Lifetime retirement benefits provided for eligible retirees.

The District participates in the Public Employees’ Retirement System (PERS), State Teachers’ Retirement System (STRS) retirement programs, and National Benefit Services.

*Note Salary and Health & Welfare Benefits are subject to change

Basic Function/Overview::

Under administrative direction, plans, organizes, and directs the College’s International Students Program, including the recruitment, retention, and provision of educational support services to international, foreign visa students; and performs related work as required.

Receives administrative direction from the Vice President, Student Services in collaboration with the Assistant Director, Admissions and Records, Dean, Enrollment Management and the Dean of Counseling. Exercises general direction and supervision over professional, technical, and administrative support staff.


This is a Department Director classification that oversees, directs, and participates in all activities of the International Students Program, including short-and long-term planning and development and administration of departmental policies, procedures, and services. Successful performance of the work requires knowledge of federal immigration policies and regulations, education policies and practices and District functions and activities. This position requires the ability to develop, oversee, and implement projects and programs specific to the enrollment, support services, and successful retention and goal completion of international students. Additionally, this position serves as the primary contact with the Department of Homeland Security, Immigration and Control Enforcement (ICE) for issues and programs related to the admission and enrollment of international F-1 visa students. Responsibilities include coordinating the activities of the department with those of other divisions and departments and outside agencies, and managing and overseeing the complex and varied functions of the department. The incumbent is accountable for accomplishing departmental planning and operational goals and objectives, managing funds associated with international students and for furthering District goals and objectives within general policy guidelines.

Essential Duties/Major Responsibilities::

1. Administers the International Students and monitors its direction to assure compliance with established standards, requirements, laws, codes, regulations, policies and procedures to meet state and federal requirements, especially those pertaining to immigration.
2. Develops and evaluates the goals, objectives and outcomes of the International Students Program, including meeting enrollment targets and measuring student success.
3. Develops and implements a recruitment and marketing strategy designed to assist and enroll international students at the college.
4. Works closely with the college’s Admissions and Records office in processing international student applications, coordinating compliance with Student and Exchange Visitor Information System (SEVIS) requirements and monitoring of the immigration status of students.
5. Coordinates the matriculation of international students to the college, including assessment, orientation and counseling services and the development of education plans.
6. Works with the Counseling Department to develop recommended courses of study appropriate for international students, based on students’ educational goals and educational preparation.
7. Plans, organizes and conducts student activities and support services related to the development and retention of international students.
8. Collaborates with other college departments to assist students with their educational, social, personal, and financial concerns.
9. Assesses the needs of the international student community on campus and works, and develops appropriate services, programs, and interventions as necessary.
10. Establishes linkages with community, state and federal agencies that provide services to foreign students, and works cooperatively with them to develop effective working relationships.
11. Assists international students with adjustment and integration into the Mt. SAC community.
12. Designs pre-arrival information for new students in collaboration with Admissions offices; plans and coordinates international student orientations, ongoing educational programs and direct services.
13. Assumes the lead role in the formulation, development and implementation of policies, procedures and programs related to international students.
14. Develops and conducts in-service training for instructors, staff and administrators who work with international students.
15. Supervises and evaluates the performance of assigned personnel; interviews and selects employees and recommends transfers, reassignments, termination and disciplinary actions; coordinates subordinate work assignments and reviews work to assure compliance with established standards, requirements and procedures; assures employee understanding of established requirements.
16. Monitors project budgets to assure expenditures comply with established budgetary procedures; analyzes and reviews budgetary and financial data; controls and authorizes expenditures in accordance with local and grantor regulations.
17. Prepares and submits quarterly and annual reports regarding international student enrollment and international student achievement data, department activities, student and staff needs and issues.
18. Attends, conducts and participates in a variety of meetings and committees as assigned; serves as a member of the Student Services Team; prepares and delivers oral presentations concerning specially-funded projects.
19. Performs related duties as assigned.

Other Duties::

Performs related duties as assigned.

Knowledge Of::

Knowledge of:

1. Current practices in international student program management, operations, and advisement for student centered programs that support international students.
2. Immigration laws affecting the international student community, particularly students in F-1 status, including requirements under SEVIS.
3. Specialized advisement skills involving complex immigration regulations for all international students.
4. College enrollment procedures and matriculation services pertinent to the enrollment of international students.
5. Outreach strategies related to the recruitment of international students.
6. Instructional issues relative to English language acquisition for international and foreign born students.
7. California Title 5 regulations and applicable sections of the California Education Code.
8. Principles and practices of administration, supervision and training.
9. Experience in statistical analysis and report writing.
10. Educational practices and pedagogy related to the education of diversity of student preparation and college readiness.
11. Instructional and student support approaches designed to meet the needs of a culturally and linguistically diverse student population.
12. Budget preparation and control.
13. Oral and written communication skills and public relations techniques.
14. Applicable State and federal laws, codes, regulations, policies and procedures.
15. Interpersonal skills using tact, patience and courtesy.
16. Operation of a computer and assigned software.

Skills and Abilities::

Skills and Abilities to:

1. Serve as the Primary Designated School Official (PDSO) for F-1 international students and F-2 dependents; provide immigration advising and information regarding visa issuance; issue SEVIS From I-20’s for all students as necessary in compliance with F-1 regulations and policy changes.
2. Support students in other non-immigration visa categories.
3. Function as the primary resource for information regarding the interpretation and application of Department of Homeland Security regulations.
4. Interpret Department of Homeland Security, Bureau of Citizenship and Immigration Services and Department of State regulations pertaining to international students.
5. Understand diverse cultures and demonstrate cultural awareness and sensitivity.
6. Maintain ongoing knowledge of international events and concerns that may impact the enrollment of international students.
7. Design and administer international students programs including recruitment, advisement and student development to meet student needs.
8. Plan, organize, control and direct designated operations and activities of a student support program.
9. Develop an effective team approach in working with the international student counselor, the international student Admissions staff, and other college personnel in working in support of international students.
10. Serve as a liaison to campus offices and departments, high schools and community agencies, and state and federal offices.
11. Supervise and evaluate the performance of assigned personnel.
12. Develop and implement various promotional events with international students.
13. Communicate effectively, both orally and in writing.
14. Interpret, apply and explain rules, regulations, policies and procedures.
15. Establish and maintain cooperative and effective working relationships with others.
16. Operate a computer and assigned software.
17. Analyze situations accurately and adopt an effective course of action.
18. Meet schedules and timelines.
19. Work independently with little direction and supervision.
20. Plan and organize work.
21. Prepare comprehensive narrative and statistical reports.
22. Direct the maintenance of a variety of reports, records and files related to assigned activities.

Minimum Qualifications/ Education & Experience::

Education and Experience:

Equivalent to a Master’s degree from a regionally accredited college or university in a related field of education; and a minimum of three (3) full-time equivalent years of experience working in a student support capacity directly serving international students and interpreting and applying laws and regulations pertaining to the admission and enrollment of F-1 visa students. At least one year of of full-time equivalent experience must involve addressing the needs of international students at the coordinator, supervisor, assistant director, or director level.

License(s) & Other Requirements::

Licenses and Certifications:

Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.

Working Environment::

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees interact with upset staff, students, and/or the public in interpreting and enforcing departmental policies and procedures.

Physical Demands::

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various District and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 20 pounds.

Conditions of Employment::

Official offers of employment are made by Mt. San Antonio College Human Resources and are made contingent upon Board approval. It is also required that a final offer of employment will only be made after the candidate has successfully been live-scanned and clearance for employment is authorized by Human Resources. Costs for live-scan services shall be borne by the candidate.

Notice to all prospective employees – The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Administrative Procedure 3518, titled Child Abuse Reporting, as a condition of employment.

As required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Mt. San Antonio Community College Annual Security Report is available here:

The person holding this position is considered a ‘Responsible Employee’ under Title IX of the Educational Amendments Act of 1972 and is required to report to the College’s Title IX Coordinator all relevant details reported to him or her about an incident of alleged sexual misconduct including sexual harassment, sexual assault, dating and domestic violence and stalking.

Special Notes::

Please note: A confirmation number will be assigned when your application packet indicates the supplemental questions have been answered and a document has been attached to each required link. Assistance with the online application process is available through the Office of Human Resources at 1100 N. Grand Avenue, Walnut, CA 91789-1399. Human Resources: (909) 274-4225. E-mail: [email protected]

DO NOT include photographs or any demographic information (e.g. D.O.B, place of birth, etc.).

TRAVEL POLICY: Costs associated with travel in excess of 150 miles one way from residence for the purpose of an interview will be reimbursed up to $500 maximum. Relocation costs will be borne by the successful candidate. Travel reimbursement claims (original receipts) must be submitted no later than 30 days following the interview date.

Foreign Transcripts::

Foreign Transcripts: Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline.


Human Resources at 1100 N. Grand Avenue, Walnut, CA 91789-1399. Human Resources: (909) 274-4225. E-mail: [email protected]

Selection Procedure::

A committee will evaluate applications, taking into account breadth and depth of relevant education, training, experience, skills, knowledge, and abilities. The screening committee reserves the right to limit the number of interviews granted. Meeting the minimum qualifications for a position does not assure the applicant of an interview.

Interviews may include a writing sample, committee presentation, and/or performance test. The committee will recommend finalists to the President/CEO and/or his designee for a second interview. The number of vacancies is dependent on student enrollment, College resources, needs, and Board of Trustees’ approval. The start date will follow Board approval and receipt of live scan clearance.

Special Instructions to Applicants::

To be guaranteed consideration, it is the applicant’s responsibility to ensure that all required materials are received before the initial screening date and time indicated on the job posting. Incomplete application packets will not be considered. All application materials will become College property, will not be returned, and will not be copied. Please visit our employment website at to complete and submit your application for this position.

Letters of Recommendation

The required letters of recommendation are not required to be confidential but if your reference prefers to send a confidential letter, please follow these instructions and notify your reference directly. To obtain a confidential letter of recommendation, you must enter the reference’s name and email address in the fields provided under the “Confidential References” section of the application.

NOTICE: In order for your reference to receive an email with a link to attach a confidential reference letter, you must complete your application and reach the status of “Under Review by HR”. It is recommended that you complete your application and reach this status well in advance of the deadline to provide your reference ample time to attach the letter.

It is the sole responsibility of the applicant to assure that all required and any optional documents are attached by no later than 11:59 PM PST of the initial screening date shown on the job posting.

EEO Policy::

The College is an equal opportunity employer. The policy of the College is to encourage applications from ethnic and racial minorities, women, persons with disabilities, and Vietnam-era veterans. No person shall be denied employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex (gender), age, sexual orientation, or the perception that a person has one or more of these characteristics.

Conflict of Interest:

Mt. San Antonio College employees and the Board of Trustees members shall not engage in any employment or activity that is inconsistent with, incompatible with, or in conflict with Mt. San Antonio College’s Administrative Procedures (AP 2710 Conflict of Interest, AP 2712 Conflict of Interest Codes).

Cancel RTF Policy::

We reserve the right to reopen, re-advertise, delay, or cancel filling this position.

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Job No:
Posted: 9/30/2020
Application Due: 5/23/2021
Work Type: Full Time