DescriptionThe Coordinator will bereporting to the Operations Manager and will be performing complexadministrative functions for the Surgery Department for the School of Medicine.The Coordinator's main responsibility will be drafting, editing, and composingcorrespondence; typing departmental reports, correspondence, and confidentialdocuments; coordinating the scheduling of ancillary services and OR procedures;coordinating travel arrangements; preparing travel and expense reports;managing physician calendars, and other administrative duties in the clinicalpractice area. The Coordinator will also be responsible for individualanalysis, regular exercise of judgment in making decisions; providing customerservice to walk-ins to the department; answering telephone and e-mail messageswithin twenty-four hours to ensure timely resolution of problems; andparticipating in the interpretation of University policies and procedures.Performs other duties as assigned.

Providesprompt customer service to students, parents, employees, and other UniversityDepartments. Answer telephone and email messages within 24 hours to ensuretimely resolution of problem accounts. Follows up with other departments toresolve incomplete or problem situations. Maintains interpersonal contact andcommunication with students, parents, employees, other University Departments. Ensuresthat filing is performed timely and accurately. Fills in as receptionist asneeded, answer questions via telephone and face to face contact. Provideaccurate information to students, parents, employees, and other UniversityDepartments. Participation in the interpretation of policy and procedures.

RequiredEducation & Experience:

At leastfive years of related experience required. An equivalent combination of educationand experience may be considered.

 

RequiredSkills & Abilities:

*Demonstrated computer skills, and ability to operate all standard office equipment and software including MS Office.
*Excellent interpersonal and customer service skills, along with the ability to interact with a diverse group of students, staff, faculty, and patients.
*Excellent written and verbal communication skills.
*Strong organizational skills.
*Demonstrated ability to work independently particularly during peak schedules.

 

Preferred:

* Experiencein surgical outpatient specialty practice required.

*Bi-lingual(English, Spanish)

*Previousexperience in surgical outpatient practice and surgical scheduling highlydesirable.

 

**Thisposition requires a background check

 

TempleUniversity values diversity and is committed to equal opportunity for allpersons regardless of age, color, disability, ethnicity, marital status,national origin, race, religion, sex, sexual orientation, veteran status or anyother status protected by law.

 

ComplianceStatement: In the performance of their functions as detailed in the positiondescription employees have an obligation to avoid ethical, legal, financial andother conflicts of interest to ensure that their actions and outside activitiesdo not conflict with their primary employment responsibilities at theinstitution. Employees are also expected to understand and be in compliancewith applicable laws, University and employment policies and regulations,including NCAA regulations for areas and departments which their essentialfunctions cause them to interact.

 

To obtainadditional information about Temple University please visit our website atwww.temple.edu. 

 

TempleUniversity's Annual Security and Fire Safety Report containsstatistics, policies, and procedures related to campus safety and can be foundat: https://safety.temple.edu/reports-logs/annual-security-report

 

You mayrequest a copy of the report by calling Temple University’s Campus SafetyServices at 215-204-7900.

Primary Location: Pennsylvania-Philadelphia-Health Sciences Campus (HSC)
Job: Staff
Schedule: Full-time
Shift: Day Job
Employee Status: Regular