Manager, TRIO Student Support Services/ESL


To advance the college’s mission, vision, principles, values and strategic initiatives through continuous improvement decisions.

This position provides overall leadership and management of the TRIO Student Support Services – English as a Second Language Program (SSS-ESL) in accordance with institutional and federal regulations and communicates the objectives of the program to the College community including faculty, staff, administration, and students. This individual will also manage budget of approximately $300,000.00 according to the college and US Department of Education guidelines, prepare funding proposals, grant reports, continuation applications and annual reports. They will also maintain regular contact with the Department of Education to ensure the program meets all grant related requirements. The SSS-ESL program serves students on both the Iowa City and Cedar Rapids campuses. THIS POSITION IS A GRANT-FUNDED POSITION. CURRENT FUNDING FOR THIS POSITION IS SCHEDULED TO END AUGUST 31, 2025. CONTINUATION OF THIS POSITION BEYOND AUGUST 31, 2025 IS DEPENDENT ON NEW OR INCREASED GRANT FUNDING.


  • Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
  • Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.
  • Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.
  • Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.
  • Lead- regardless of title, through positive influence.


  • Responsible for the day to day operation and implementation of the SSS-ESL program and adherence to grant specifications for processes, services, and outcomes.
  • Recruit, hire, train and provide on-going supervision and evaluation of staff.
  • Represent the SSS-ESL program at college meetings, task forces and committees, and community functions.
  • Establish and build relationships, and monitor student progress to maintain continuity of advising relationships with high-need populations in order to meet retention and graduation objectives.
  • Assist students in negotiating relationships with faculty, selecting classes and majors, acquiring efficient study skills, and researching and applying to scholarships, internships, jobs and transfer institutions.
  • Analyze and review eligibility and needs assessment applications and conduct interviews with SSS-ESL program applicants.
  • Perform program evaluation to assure continuous improvement to program services
  • Perform other related work duties as assigned.

  • Be able and willing to represent the College in the most positive manner with prospective, former and current students, clients, suppliers, and the community we serve.
  • Must be a self-motivated, energetic, and creative individual with proven leadership, planning and administrative skills.
  • Possess excellent conceptual and planning skills and be able to relate well with other professionals within the college and at other institutions.
  • Read, understand, and express oneself clearly and effectively in oral and written form.
  • Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.
The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.

Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing.


  • Master’s Degree in administration, education, counseling or related area, or an equivalent combination of education and experience.
  • Experience designing, implementing or directing educational programs in higher education serving low-income, first generation, students with disabilities or students with English as a Language preferred.

  • Foreign language proficiency and or demonstration of intercultural competence.
  • Familiarity with ADA regulations, financial aid, admission, graduation and transfer requirements.
  • Preference in filling open positions in the SSS program may be given to persons who were enrolled in an SSS program and have graduated, or to persons who succeeded in overcoming barriers similar to those confronting project participants.


Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy, please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: 319-398-5572, Email: [email protected] or the Director of the Office for Civil Rights U.S. Department of Education, Citigroup Center, 500 W. Madison St., Suite 1475, Chicago, IL 60661-7204, Telephone: 312-730-1560, Fax: 312-730-1576, Email: [email protected]

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