The Associate Director of Financial Aid is a member of the management team and assists with the overall administration of the entire financial aid program. Provides training, direction and supervision to the financial aid staff on all campus locations to ensure effective, accurate & efficient delivery of services to students. Assists in monitoring compliance with federal, state & institutional polices & procedures and assess these areas for continual quality improvement. Addresses unresolved student issues in a professional and caring manner at all times. Assists the Director in the development of polices to ensure compliance with state, federal and institutional regulations. Helps develop, implement, evaluate & maintain department polices and procedures. Resolves problems and issues affecting the department and recommend measures to improve the effectiveness and efficiency of the department. Develops and manages R2T4 withdrawal reports and notifications to the students. Acts in the absence of the Director. Perform other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Import of ISIRs. This duty is performed daily, about 5% of the time.

2. Assist with managing Pro-Ed solutions and Banner migration. This duty is performed daily, about 20% of the time.

3. Process R2T4s and return funds. This duty is performed weekly, about 10% of the time.

4. Supervise front office staff. This duty is performed daily, about 10% of the time.

5. Oversee and update WebX and EdConnect software. This duty is performed irregularly, about 5% of the time.

6. Reconcile Pell, Loans and balance FISAP. This duty is performed monthly, about 5% of the time.

7. Determine & process dependency over-rides, homeless classification, and non-citizen status eligibility. This duty is performed irregularly, about 10% of the time.

8. Make presentations on Financial Aid: Freshman Seminar Classes, Area High Schools, Orientation sessions and other recruitment events. This duty is performed irregularly, about 5% of the time.

9. Package Financial Aid. This duty is performed daily, about 15% of the time.

10. Supervise, train & monitor staff to meet ongoing policies and regulatory standards. This duty is performed about 10% of the time.

11. Other duties as assigned.

Required Education and/or Experience:  Bachelors degree. At least three years closely related work experience in Financial Aid, Higher Education or Finance related field. At least three years of direct supervisory experience.

NOTE: If you are a veteran, disabled veteran, or spouse of a deceased veteran and would like Veteran’s Preference, we will need to see proof of status in order to grant that. Please see Veteran’s Preference section of the application for specific proof.