Education and Collaborative Technology Specialist (Full-Time Term) x 2 Vacancies

Effective July 7, 2020 the University has migrated to a new recruitment platform. This position is a continuation of the position posted on the legacy platform as Requisition 2001652 in accordance with the USW 1998 collective agreement. Applicants to 2001652 need not re-apply.

Date Posted: 09/22/2020
Req ID: 1113
Faculty/Division: Faculty of Arts & Science
Department: Information and Instructional Technology
Campus: St. George (Downtown Toronto)

Description:

About us:
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

The Faculty’s Divisional IT team, Information and Instructional Technology (IIT), is a crucial source of support for the Faculty’s teaching, learning, research, and administrative operations. Our core functions include Infrastructure-Server/Networking, Client Services and Teaching Technology Support, Product & Delivery Services, and Applications & Development. We provide responsive, client-focused technology and project delivery, day-to-day assistance, ongoing maintenance, and computing lab management with professional IT stewardship.

Your opportunity:
Under the supervision of the Manager, Educational Technology, the Education and Collaborative Technology Specialist will provide exemplary day to day support, faculty and department consultations as well as research and implementation of new educational and collaborative technologies to support the effective use of technology in shared spaces and online.

This work will be achieved in consultation with the Online Learning Academy, and in close collaboration with other members of the Teaching & Learning Office as well as institutional information technology and educational technology partners.

Your responsibilities will include:

• Supporting the end to end needs of instructors and departments in education and collaborative technology delivery, including the Learning Management Engine, Quercus, Office 365 services and shared spaces.
• Guiding day to day operations with focus on client request fulfillment and knowledge management.
• Developing instructional design plans for use in teaching contexts involving educational technologies.
• Planning, overseeing, and delivering the implementation of technology projects.
• Conducting needs assessments and research to determine end-user technical requirements.
• Advising instructors on technology strategies for developing and delivering curricula.
• Researching, recommending, and supporting educational technologies and best practices related to teaching, with special focus on online learning.

Essential Qualifications:

• Master's Degree in the field of Education, Information Technology/Instructional Technology, or an acceptable combination of education and experience.
• Minimum three (3) years of recent and related experience working with various educational technologies, instructional design delivery and pedagogical approaches to educational teaching and learning.
• Minimum two (2) years of recent and related experience supporting, designing, developing, and producing educational resources and instructional materials to support online and face-to-face learning environments.
• Learning Management Engine support expertise with knowledge of Canvas is preferred.
• Experience providing consultations and support to faculty/graduate students on teaching and learning-related topics, with a particular focus on educational technologies, including but not limited to, learning management systems, lecture capture technologies, webcasting technologies, video-conferencing, computer-based assessment technologies, plagiarism detection, collaboration tools, and content management.
• Demonstrated experience in conducting research in higher education (e.g. pedagogical strategies and educational technology in higher education).
• Demonstrated experience in analyzing needs, evaluating, and recommending appropriate technology for teaching and learning goals.
• Demonstrated experience with Office 365 products and services.
• Expert proficiency in MS Office (Word, Excel, PowerPoint, Visio).
• Expert proficiency in online learning software packages.
• Excellent verbal and written communication, planning and project management skills.
• Excellent analytical and problem-solving skills.
• Strong customer-service orientation and ability to work with a variety of clients.
• Strong collaborator in a team-oriented environment.

Assets (Nonessential):

• University-level teaching experience an asset.
• Familiarity with the University of Toronto and knowledge of U of T policies and procedures that impact teaching and learning support is an asset.
• Expertise with computing hardware to support educational technology including a variety of tablets, writing devices, webcams and microphones is an asset.
• Audio visual and video conferencing project coordination, solutions and support expertise is a strong asset.
• Online learning video production is an asset.

To be successful in this role you will be:

• Achievement oriented
• Discerning
• Entrepreneurial
• Multi-tasker
• Resourceful
• Thoughtful

Closing Date: 09/30/2020, 11:59PM EDT
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $69,730 with an annual step progression to a maximum of $89,172. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Information Technology (IT)

Note: There are two (2) vacancies available for this full-time, 12-month term position.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement
The University of Toronto is strongly committed to diversity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ persons, and others who may contribute to the further diversification of ideas.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact uoft.careers@utoronto.ca.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Job Segment: E-Learning, Equity, Fundraising, Education, Finance, Research, Nonprofit