School of Medicine:

Established in 1930, Duke University School of Medicine is the youngest of the nation’s top medical schools. Ranked tenth among its peers, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where traditional barriers are low, interdisciplinary collaboration is embraced, and great ideas accelerate translation of fundamental scientific discoveries to improve humanhealth locally and around the globe.

Comprised of 2,400 faculty physicians and researchers, the Duke University School of Medicine along with the Duke University School of Nursing and Duke University Health System create Duke Health. Duke Health is a world-class health care network. Founded in 1998 to provide efficient, responsive care, the health system offers a full network of health services and encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Private Diagnostic Clinic, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.

The Director of Research Administration (Decision Support) is responsible for providing strategic analytical support to multiple schools (Medicine and Nursing) and multiple departments within the organization, providing business intelligence, and expert knowledge of research administration operations.

As it relates to these objectives, indentifies key issues, analytics, trends and problems areas and communiates findings and recommendations to senior leaders.

Job Duties:

Decision Support

• Coordinates with other research administration business functions (pre-award, award management, contracts) to identify potential opportunities to facilitate organizational improvement and success.
• Design and develop data reporting tools and systems to support research administration business operations.
• Determine data and reporting needs, frequency of report distribution, actions to be taken, and approach for escalating issues to senior leadership.
• Support leadership research administration business decision-making by managing, prioritizing and synthesizing operational information needs
• Develop and maintain a data repository to rpovide relevant information that support strategic planning and decision-making

Risk Monitoring and Issue Resolution

• Identify and perform risk assessments of research administration activities, and develop, implement and oversee the execution of monitoring programs and metrics to test for compliance with university and sponsor regulations.
• Plan, develop and coordinate the preparation of actionable risk data and analyses including, but not limited to, operational reports, financial statements, statistical reports, cost analyses and other operational, compliance, financial and programmatic information.
• Maintain liaison with business unit managers and research administration leaders to advise units regarding risks and trends in various research administration functions.
• Assist in the development, implementation and management of systems, structures and other operational policies and procedures as appropriate to support managers and other research administration leaders in resloving issues to resolve issues and mitigate complinace risk.

Policy/Procedure Development and Implementation

• Make recommendations and implement process and policy changes for research administration functions at the School and Department levels.Define and quantify specific cost savings opportunities from instituting process changes; recommend improvements/changes supported by well-documented business plan.
• Create process maps and work flow diagrams for process changes, performance improvements and procedures including existing and future states.
• Research, draft and compile data/information needed for facilitating project progress and reporting on issues and solutions.
• Assist managers with implementation of business intelligence tools and related systems.

Miscellaneous Duties as Assigned

• Keep up-to-date of changes involving internally and externally imposed policies and procedures
• Act as a resource for any compliance questions/issues using existing knowledge, experience and available resources (e.g., sponsor regulations, University policies) for supporting and/or providing guidance within the MNMC research community
• Special projects/initiatives as indentified by senior research administration leaders

Minimum Qualifications

Education: BA/BS degree in Business or related field. MS degree in related field or equivalent preferred.

Experience: Six years of related decision support, risk monitoring, policy implementation or an equivalent combination of relevant education and/or experience. Experience in research administration/grants management in an academic medical center preferred.

Job Skills:

• Business process analysis competencies including advanced topics with Excel and/or enterprise data management systems.
• Demonstrated experience with process mapping, evaluation of inefficiencies and the identification of creative and cost-effective alternatives.
• Evidence of success as a sole contributor and as a member of cross-functional teams.
• Excellent written, oral and conversational communication skills to effectively work with diverse groups.
• Ability to analyze, evaluate multiple solutions and solve complex problems using judgement and well developed critical & analytical thinking skills
• Attention to detail needed to operate accurately and effectively in the regulatory environment
• Flexibility and ability to work on multiple initiatives simultaneously

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.