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Supervisor, Transportation and Parking

Employer
University of Pennsylvania
Location
3401 Walnut Street

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Institution Type
Four-Year Institution
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Job Details

Job location: 3401 Walnut Street


Employment Type: Full-time
Posted data: 2020-09-22
Req: JR00023933
University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Supervisor, Transportation and Parking

Job Profile Title

Supervisor, Transportation and Parking

Job Description Summary

The Parking Supervisor is an integral position within Parking Services. Reporting to the Senior Parking Supervisor, this position is responsible for assisting management in the daily operation, supervision and enforcement of the University's parking program, its policies, procedures and regulations.

Job Description

Process parking payments via credit cards and cash, utilizing multi-point of sale processors: cash registers, stand-alone credit card terminals, and payment kiosks. Reconcile transactions, provide excellent customer service, and maintain control of parking facility to which assigned. Provides management with audits, inspections and reports outlining day to day operations, equipment functionality and makes recommendations for improvements. Supervise unionized Parking Attendants & Hard Surface employees by maintaining proper staffing needs on a daily basis, overseeing their activities & maintaining adherence to the respective collective bargaining agreements. Supervise part-time staff & occasional workers in directing vehicles during special events, providing additional security in parking facilities. Provide support in the staffing of special events eg. Penn Relays, Alumni Weekend, Graduations. Through daily patrols of all parking facilities inspect and report to the Senior Supervisor any unsafe conditions and/or faulty, broken or missing equipment. Monitor computer systems and meters. Coordinate routine, preventative and emergency repair of these deficiencies with the Facilities Department or the appropriate outside vendor as instructed by superiors. Assist in identifying trends in the operation that impact staffing, revenue & access control problems including the monitoring of overtime utilization. Enforce parking regulations by monitoring parking facilities on a routine basis; issuing warnings, tickets and authorize the towing of illegally parked vehicles in coordination with the Parking Office and a private towing contractor. Manage special projects assigned by management.

A High School Diploma or GED and 2 years to 3 years of experience or equivalent combination of education and experience is required. Associate's Degree or more highly regarded. Demonstrated operational management experience in a 7-day customer service operation. Previous exposure to facility upkeep and renovation. Experience supervising and developing customer service staff (preferably unionized staff) is required. Demonstrated experience coordinating support for special events. Solid organizational & problem solving skills. Strong interpersonal and written communication skills. Must hold a valid US driver's license. Flexibility and willingness to work a schedule to support business needs which may include evenings and weekends.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Business Services

Pay Range

$17.58 - $31.65

Affirmative Action Statement 
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements 
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

Organization

Welcome to the University of Pennsylvania! Penn is the largest private employer in Philadelphia and is a world-renowned leader in education, research, and innovation.  

Across our 12 highly-regarded schools, more than 25,000 students, and more than 4,000 faculty members, we become one university: a wide-ranging, ever-changing community that draws its strength from a multitude of races, ethnicities, genders, sexual orientations, historical traditions, ages, religions, disabilities, veteran status, interests, perspectives, and socioeconomic backgrounds. 

Penn carries on the principles and spirit of its founder, Benjamin Franklin: entrepreneurship, innovation, invention, outreach, and a pragmatic love of knowledge. Franklin's practical outlook has remained a driving force in the university's development. To learn more, visit About Penn. 

Vision

 

As engines of knowledge and new ideas, universities have the unique potential to define the future rather than be defined by it; to pioneer change rather than merely manage it. To do so requires a plan both visionary and pragmatic. The Penn Compact 2022 motivates community members to innovate, be radically inclusive, and positively impact their local, national, and global communities. 

 

Penn’s fundamental priorities — increasing access, integrating knowledge and engaging locally, nationally and globally — are supported by the three core values that make us uniquely Penn: inclusion, innovation, and impact. 

 

Learn about the signature initiatives of the Penn Compact 2022:  

 

Diversity 

 

Understanding and appreciating diversity is one of Penn's most important priorities and is fundamental to success in today's world. 

 

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class. 

 

To learn more about Diversity and Inclusion at Penn visit: 

 

Benefits 

 

Penn offers a wide range of benefits and perks - from Penn's retirement Matching Plan to bike repair stations to access to the full LinkedIn Learning library to adoption assistance to workshops at the letterpress and book arts studio and much more! 

 

Campus and Beyond

 

We invite you to explore our campus and its stately buildings and state-of-the-art facilities. 

 

Try our self-guided tour! Come and visit! 

 

Learn about sustainability at Penn. 

 

News 

 

Stay up-to-date with Penn's response to COVID-19: Coronavirus Information & Resources. 

 

Penn supports news publications that tell the ongoing story of the University community, communications services for external media, telephone and video services, and other media resources: Campus Media 

 

Connect with us!  

 

Instagram: @uofpenn 

Twitter: @Penn 

 

 

Company info
Telephone
(215) 898-7372
Location
3451 Walnut Street
 Philadelphia
PA
19104
US
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