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Guest Services Representative

Employer
Florida Atlantic University
Location
Boca Raton

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Institution Type
Four-Year Institution

Job location: Boca Raton


Employment Type: Part-time
Posted data: 2020-09-21
Req: REQ09265
Apply now to join FAU on its race to excellence.

For more information on everything FAU has to offer, please visit www.fau.edu/jobs

Position Summary:

Florida Atlantic University is seeking several Guest Services Representative, Boca Raton, FL.

Florida Atlantic University, a Division I member of the Conference USA, is seeking qualified candidates for a Game Day Guest Services Representative. This individual will assist the Athletics Department with each of the 2020 home football game day experiences for our guests. Serve in a variety of capacities which include guest services booth attendants and premium seating check point attendants.

Summary of Responsibilities Include:

  • Proactive and friendly in greeting and assisting our fans with various inquiries, at all points of contact in and outside the stadium.
  • Provide accurate stadium information and direct our fans accordingly.
    Resolve our fan's conflicts with concern, while following to and enforcing stadium policies and procedures.
  • Be knowledgeable of various points of interest available for the enjoyment and entertainment of our fans.
  • Other related duties as needed.

Minimum Qualifications:

High School Diploma or equivalent required.

Excellent verbal and written communication skills are essential to success in this position.

Must be proficient in Microsoft Office programs such as Word, Outlook, PowerPoint and Excel.

Must also have excellent customer service, organizational and time management skills.

Salary:

$8.56 - $10 per hour

College or Department:

Athletics

Location:

Boca Raton

Work Days and Hours:

Weekdays and weekends-based home on home schedule

Application Deadline:

2020-10-05-07:00

Special Instructions to Applicant:

Individuals with disabilities requiring accommodation, please call 561-297-3057. 711

Temporary positions are not established positions and are paid from OPS funds. Temporary positions are usually not eligible for benefits and retirement; however, they may be eligible for health insurance coverage depending on the average hours worked per week. They provide full-time or part-time employment in an exempt or non-exempt employment situation based on job duties and salary in accordance with the Fair Labor Standards Act (FLSA). Temporary positions do not have layoff rights and may be terminated without prior notice. Applicants hired into Temporary positions may apply for a regular appointment should a vacancy become available.

This is a part time position.

Successful completion of a background check, which may include a motor vehicle check, credit check, fingerprinting or additional screening, is required for the selected candidate prior to the start date.

A resume is required for this position. Make sure to attach these required documents in the Attachments section of the application. Any missing required documents may result in disqualification.

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