Sr Academic Advisor - Klein
Reporting to the Klein College of Media and Communication Vice Dean for Student Success, the Senior Academic Advisor is responsible for providing leadership to various advising staff functions, including advisor training and development, assisting in program evaluation, and serving as a mentor to advisors and other academic support positions to help ensure students receive effective advising services. The Senior Academic Advisor supports the initiation, implementation, and management of cross-functional student service initiatives.
The Senior Academic Advisor engages in a variety of activities designed to achieve, maintain, and improve student success and retention, and provides students with access to the information and resources necessary for the attainment of academic, professional, and personal goals. Meets regularly with students individually to assist with academic planning, major selection, registration and course scheduling, and interpreting academic standing policy. Acts as an advocate and referral source, provides consistent outreach and follow-up services, and presents at group advising sessions, orientations, and various workshops. Assists with the development and implementation of academic advising initiatives and procedures focusing on the goal of increasing four-year graduation rates and improving student retention and progression. The Senior Academic Advisor assesses efficacy of online and in-person initiatives and is responsible for tracking data related to advising services and student success. Assists in the coordination of the Fly-In-Four program, university-wide retention initiatives, and at-risk student initiatives.
This position represents Klein College at various related internal and external meetings and events and helps to position Temple and academic advising as highly respected and proactive. The Senior Academic Advisor promotes the vision, mission, policies and procedures, and academic goals of Academic Advising, the Klein College of Media and Communication, and Temple University. Performs other duties as assigned.
Required Education and Experience:Master’s degree and at least three (3) years of relevant experience. At least one and a half years (1.5) advising experience in a higher education academic setting. Demonstrated leadership/project management experience and training design and/or delivery exposure. Demonstrated experience with retention programming and services.
Required Skills and Abilities:*Ability to advise, assess and evaluate curricular needs for students to ensure correct development towards graduation standards.*Excellent interpersonal, oral and written communication skills; along with the ability to effectively interact with a diverse group of students, faculty and staff.*Proficiency with Microsoft Office Suite.*Strong project management and organizational skills, including ability to lead team projects.*Demonstrated ability to manage administrative time effectively, while balancing multiple tasks and maintaining meticulous attention to detail.*Ability to work independently as well as collaboratively in a team environment.*Demonstrated ability to identify and resolve problems in a timely manner.*Ability to develop alternative solutions and use reason even when dealing with emotional topics.*Demonstrated creative thinking skills.*Ability to maintain a positive attitude when interacting with students, faculty and staff.*Ability to gather and analyze information skillfully to ensure continuous quality improvement. *Demonstrated ability to implement changes to processes that increase efficiency.*Ability to work with student information systems (e.g., Banner).*Ability to learn easily and disseminate detailed information.*Ability to maintain a positive attitude while interacting with students, faculty and staff.*Ability to demonstrate professionalism and flexibility in times of transition.*Ability to work nights and/or weekends, as necessary.*Ability to travel to other Temple University campuses and off-site locations, as needed.
Temple University values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.
Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.
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Primary Location: Pennsylvania-Philadelphia-Main Campus-Annenberg Hall
Shift: Day Job
Employee Status: Regular