Student Services Advisor - College and Career Promise

Job description

Minimum Requirements

  1. Bachelor’s degree in Education, Higher Education, Counseling, Social Work, or related field.
  2. Work experience in a secondary and/or post-secondary educational institution in the areas of instruction, admissions, assessment, and/or advisement to include work-study, graduate assistant experience, and other related work as a college student.
  3. Work experience with a diverse student population.
  4. Ability to communicate effectively in both oral and written formats.
  5. Ability to carry out institutional effectiveness activities and participate in the life of the college (i.e. serve on committees, advise, participate in activities).
  6. Commitment to the community college "open door" philosophy and the comprehensive community college concept.
  7. Willingness to conduct activities related to outreach and articulation from/to public schools and universities.
  8. Willingness to work in the day, evening, on weekends, at unconventional times.
Preferred Requirements

  1. Master’s degree in Education, Higher Education, Counseling, Social Work, or related field.
  2. Experience in a secondary and/or post-secondary educational institution in the areas of instruction, admissions, assessment, and/or advisement.
  3. Experience working with high school students.
  4. Experience with academic advising at the college level.
  5. Experience in a community college setting.
  6. Experience with Ellucian software and/or data entry software.
Primary Functions of Position

The Student Services Advisors work cooperatively with SCC faculty and staff in the following areas:

  1. Provide student-centered, excellent customer service, welcoming high school students and parents in person, telephone, email and virtually.
  2. Maintain current knowledge of enrollment matters for traditional and non-traditional students, as well as College and Career Promise students and Early College High School students.
  3. Assist students in completing the admissions process, which may include placement assessment administration, interpretation of placement assessment scores, career exploration, course advisement and registration.
  4. Provide advisement and registration to CCP students.
  5. Assure compliance with local, state, and federal regulations.
  6. Serve as a liaison between the college and local high schools.
  7. Collaborate in a positive manner with high school staff.
  8. Monitor student progress and implement intervention strategies, as appropriate.
  9. Provide a confidential atmosphere for student interactions and records.
  10. Maintain student records through filing, retrieval, retention, storage, compilation, coding, updating, and destruction.
  11. Maintain current knowledge of ADA requirements, and assists students under Disability Services in the process of requesting, documenting and receiving reasonable accommodations.
  12. Maintain knowledge of Department of Veterans Affairs educational programs and assists students to access benefit.
  13. Superior ability to follow academic policies and procedures of SCC, the North Carolina Community College system, and partner institutions.
  14. Organize outreach activities, such as information nights and orientation, and assist in the implementation of special events and projects.
  15. Participate in community activities.
  16. Participate in and create professional developmental activities on and off-campus.
  17. Represent SCC to high schools, community agencies, other community colleges and universities.
  18. Scan and file documents, including test scores and other documents used in Student Services.
  19. Provide team support, as needed, to Student Services.
  20. Perform other duties, as assigned.
Application Procedures

The starting date for the position is negotiable. Salary is dependent upon qualifications, experience, and labor market. Excellent references from previous employers must be furnished upon request.

A completed Southeastern Community College application, resume, letter of interest addressing the requirements and educational transcripts (unofficial copies of transcripts will be sufficient for the screening process, but official copies must be submitted prior to employment) must be submitted to the college Human Resources Office in order for applicants to be considered for this position. Initial review of applications will begin on September 30, 2020 and will continue until filled the position is filled.

Applicants should direct all inquiries to the Human Resources Office at Southeastern Community College. Telephone (910) 642-7141, extension 310 or 206.

An Equal Employment Opportunity/Affirmative Action Employer




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Job No:
Posted: 9/19/2020
Application Due: 9/30/2020
Work Type: