Program Assistant, ADVANCE
Position:Program Assistant, ADVANCE Department:ADVANCE This position is open until filled. First screening review is scheduled for:09/28/2020 Starting Salary:$33,895 - $37,415, dependent upon education & experience Details:Lake Tahoe Community College District announces an opportunity to work with the ADVANCE network team. The Program Assistant would provide direct support for the Director of ADVANCE in guiding and assisting consortium members, faculty, staff, students and the public by answering questions and providing general information regarding the program. This position schedules meetings with consortium workgroups and partners; tracks schedules, milestones and action items related to the consortium; updates and maintains the consortium web presence; follows up with workgroups and consortium members; and assists with the general logistical and data support of the program, including onboarding of prospective clients and the administration of high school equivalency testing.ADVANCE is a collaborative network of local organizations, government offices, and employers, able to provide access to a wide range of services that help adults meet educational, career, and personal goals. These goals can include; improving current employment, completion of a high school credential, entering college or career training, and even connecting job seekers with high-demand, local industry needs.This is a full-time, categorically funded, position scheduled at 40 hours per week. Hours are usually 8:00 am – 5:00 pm, Monday through Friday however, exact schedule is to be determined and may vary according to the needs of the department. APPLICATION PROCESS:LTCC reserves the right to reopen the position or extend the deadline if an adequate applicant pool is not received.After reviewing applications, those applicants judged most suitable for the position will be invited to initial interviews. Meeting the minimum requirements does not guarantee an interview. Preferred start date:11/01/2020 Description:
Under the direction of the program director, provide direct support for a college program; guide and assist faculty, staff, students and the public by answering questions and providing general information regarding the program; organize records, conducts data entry, generates and proofs reports, and supports the administrative needs of the program professional staff. The Program Assistant provides direct support for a college program by answering questions and providing general guidance. It is distinguished from the Office Assistant by the decision making authority and reporting relationship.Representative Duties:
- Advise faculty, staff, and students regarding eligibility and responsibilities of the program when needed; monitor progress for various program needs; distribute information and support regarding program functions; generate reports for documentation; verify information for accuracy before submitting documentation to the supervisor for review.
- Gather, compile and collate statistical information and other data; organize, establish and maintain record keeping systems for correspondence, documents, materials and other various data needs; record and log incoming information and follow up on missing or incomplete information; schedule appointments and meetings for supervisor; determine date and time and reschedule as necessary.
- Send correspondence on behalf of the supervisor; receive and screen telephone calls and visitors; advise customers by answering questions or providing information; refer individuals to appropriate personnel as required; take and distribute messages; perform general clerical duties; type materials; compose flyers; perform data entry; order and maintain supplies; prepare purchase requisitions; monitor expenditures for department; collect appropriate fees and prepare accounting records.
- Accept and process forms, applications and general information requested by individuals; interact with faculty, staff, students and the public; interpret and provide technical guidance on regulations specific to assigned program(s); provide information on policies and procedures of department/work unit activities; handle personnel or administrative forms such as payroll timesheets for office department and forward for processing; may provide direction and oversees work of workstudy students; compose correspondence; copy, mail, fax and distribute materials; receive, open and distribute mail and perform other duties as assigned.
Education and Expierence
Any combination equivalent to: graduation from high school supplemented by college level course work and two years of general clerical experience involving public contact. Minimum one year work experience with data management.
- General clerical and record-keeping techniques.
- MS Word, Excel and Publisher.
- The process necessary to remain in and complete secondary school as well as to undertake a program of higher education.
- Correct English usage, grammar, spelling, punctuation and vocabulary.
- Interpersonal skills using tact, patience and courtesy.
- Scheduling methods.
- Budget management and maintenance practices and procedures.
- The needs and challenges facing economically and socially disadvantaged students.
- Work well with the socially and economically disadvantaged, disabled and diverse populations.
- Maintain current knowledge of application software and operating systems used in assigned centers.
- Prepare data reports from a variety of sources.
- Work independently with little supervision.
- Communicate effectively both orally and in writing.
- Establish and maintain cooperative relationships with those contacted in the course of work.
- Establish and maintain a variety of files, logs and records in organized and detail-oriented fashion.
- Type 50 words per minutes with five or fewer errors.