Manager, IT Desktop Engineering
Job location: Charlottesville, VA
Employment Type: Full-time
Posted data: 2020-09-11
Designs and integrates tactical initiatives to meet strategic end user computing goals. Responsibilities include. Overseeing engineering of the Health System’s core desktop computing infrastructure Leading engineering efforts that preserve the availability and integrity of the Medical Center’s core end-user computing environment - This includes all PCs laptops tablets mobile devices application servers endpoint management servers systems management software endpoint operating systems and core end-user application software. The scope of responsibility is all endpoints required to access and use all core Medical Center systems. Areas of management include desktop software engineering implementation and administration of a large Citrix application virtualization infrastructure desktop and mobile management products. Resources managed include multiple systems engineering teams and ad-hoc cross-disciplinary teams. Providing advocacy and engineering expertise to patient care providers the Help Desk field PC technicians departmental affiliates and Medical Center management
- Assists in strategic direction setting and aligns engineering teams’ efforts with leadership’s strategy. Manages the development and deployment of comprehensive end-user computing solutions
- Fosters adherence to service levels standards policies and procedures.
- Prioritizes attentiveness to meeting external and/or internal customer needs.
- Models effective communication and collaboration skills / behaviors.
- Takes action to achieve measurable results.
- Supports innovation and organizational change to improve effectiveness.
- Develops talent and coaches peers and others to develop their capabilities and sustainable life balance.
In addition to the above job responsibilities, other duties may be assigned.
Education: Bachelor’s degree required
Experience: 3 years’ experience required.
Licensure: May require a valid Virginia Driver’s License (VADL).
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require walking some distance to attend meetings, and programs.
The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.