Instructional Designer - Innovative Media

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Posting Details


Job CategoryProfessional/AdministrativePosition TitleInstructional Designer - Innovative MediaFull Time/Part TimeFull TimeDivisionDean of the FacultyDepartmentInformation Technology Services - Learning and Applied InnovationDepartment Statement

Colgate Information Technology Services (ITS) is a dynamic organization that serves the diverse technology needs of the university community. Comprised of several functional areas – Classrooms, Digital Media & Events; Data Analytics & Decision Support; Engagement & Support; Information Security; Learning & Applied Innovation; Services & Shared Infrastructure – ITS prides itself on exceptional customer service and building collaborative relationships to meet the unique needs of our liberal arts campus. ITS endeavors to foster an inclusive environment that values diversity, professional development, creativity, and innovation to support the growth of individuals and the organization. Under the leadership of the CIO, ITS is embarking on a strategic planning process to align services and resources with several exciting new initiatives identified in Colgate’s Third Century Plan.
Under general direction, the Instructional Designer for Innovative Media is responsible for providing leadership, assistance and mentoring in the implementation and integration of current and emerging technologies in support of teaching, learning and research. A primary focus of the position will be to support the development of innovative media for pedagogy, scholarship and creative work, including instructional use of audio / video (e.g., digital storytelling, new media development).

The Instructional Designer for Innovative Media will also manage a unique learning space, the Digital Learning and Media Center that offers direct support of curricular projects involving faculty and students. In addition, the Instructional Designer supervises and provides mentorship to a team of student media consultants who provide support to peers working on digital media projects in the DLMC.


Key Responsibilities:

•Provide pedagogical and instructional design consultation to faculty and academic program personnel to plan and enhance instruction with digital media and tools, including analysis of faculty needs, instructional materials design and production, and course assignment development.

•Serve in a leadership role for the support and development of the Digital Learning & Media Center (DLMC) as a premiere campus learning space (including the curation and maintenance of a digital technology lending pool).

•Coordinate the supervision and management of a diverse team of student media consultants (including yearly hiring, managing semester work schedules, and approving time cards.)

•Collaboratively design and facilitate learning opportunities for students and faculty focused on the effective use of digital technologies to support learning and course work.

•Provide instruction and resources for existing and newly developed programs supported by the DLMC (e.g., digital storytelling, video narratives).

•Model research-based practices in the use of innovative media when planning learning experiences.

•Manage and participate in team-based project work that involves faculty, staff, ITS colleagues, librarians and student media consultants.

•Work both independently and collaboratively with colleagues in the discovery, assessment, piloting and support of new technologies to enhance learning.

•Regularly engage in outreach and consultation with faculty members to develop a grounded understanding of instructional approaches, course design challenges and scholarly interests.

•Create learning opportunities that support exploration and experimentation with digital media.

•Participate in the conception, development and implementation of new initiatives supporting the University’s strategic mission (Third Century Plan).

•Have a clear understanding and commitment to diversity, equity and cultural competence.

•Build strong collaborative relationships with colleagues on the Learning and Applied Innovation team, Informational Technology Services, the Center for Learning, Teaching and Research (CLTR), and University Libraries, to strengthen support for the academic mission of the University.

Technical Competencies


NameTeaching and LearningDescription

Demonstrated understanding of higher education pedagogical theory and practices sufficient to effectively support faculty members with applied education technology. Displays awareness of current knowledge about learning and works to apply this knowledge in the effective use of technology in educational settings.

NameApplied Educational TechnologyDescription

Demonstrated expertise assisting faculty members with the effective selection and use of technology in traditional and technology enabled learning environments. Demonstrated expertise in the effective use of a wide range of digital technology tools and web-based learning platforms to support instruction, communication, and knowledge development. Maintains current knowledge of emerging technology developments.

NameClient Services and ConsultationDescription

Displays empathy and patience with faculty members and colleagues of all levels of technical sophistication. Demonstrated ability to assess and determine client needs, and to communicate (oral and written) with clients in an appropriate level of detail. Builds relationships and confidence in instructional consultation services through demonstrated ability to offer information and resources to assist faculty members with varying needs. Maintains professionalism in the consulting relationship through advocacy and maintaining appropriate confidentiality.

NameProject ManagementDescription

Demonstrated knowledge of planning and project processes. Demonstrated ability to contribute constructively to cross-team organizational efforts and projects.

NameInstructional DesignDescription

Demonstrated ability to design and develop learning materials through the use of digital media (audio, video, and web). Demonstrated ability to consistently apply quality and innovation in learning design (courses, learning activities, and assessments) through the application of instructional design principles.

Behavioral Competencies


NamePersonal Accountability for ResultsDescription

Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback.

NameEffective CommunicationDescription

Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information.

NameProblem Solving and Decision MakingDescription

Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions.

NameChange ManagementDescription

Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.

NameLeadership and TeamworkDescription

Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members.

NameCreativity and InnovationDescription

Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives.

NameDiversity and InclusionDescription

Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community.


Understands the impact of decision making and personal behavior in achieving the university’s commitment to a sustainable and carbon-neutral campus; supports and advances the university’s sustainability initiatives; influences others to use sustainable practices.

Professional Experience/ Qualifications

Demonstrated experience assisting faculty members (K-12 / college) with the effective use of technology to support teaching and learning, including facilitation of workshops to support course-based digital media projects.

Broad experience integrating web-based learning tools in educational contexts, combined with digital video editing skills, strong understanding of the use of innovative media, and support for creating instructional content using audio / video (e.g., digital storytelling, podcasts, screen recording, micro-lectures)

Deep understanding and knowledge of teaching and learning — demonstrated teaching experience strongly preferred.

Working knowledge of instructional design principles / practices (e.g., needs assessments, task analysis, activity design, prototyping, evaluation), to support the development of in-person and hybrid courses.

Preferred Qualifications

Three (3) or more years experience working with clients in instructional design or educational development in a university setting.

Experience supervising and mentoring students in a university work setting.

Demonstrated understanding of educational technology trends, issues, and innovations.

Ability to troubleshoot technical issues via phone, email, videoconferencing and in person to find solutions to challenges faced by faculty.

Experience supporting the use of emerging digital media in educational settings (e.g., 360 video, knowledge of AR/VR systems, digital animation principles).

Demonstrated knowledge and skills in project management.

Experience designing and conducting program evaluations and/or research studies.

Experience participating in pilot and large initiatives across an entire organization through consultation, facilitation, and training.


Master’s degree in a relevant field (including but not limited to education, instructional design, educational technology) OR a
Bachelor’s degree with an equivalent combination of relevant professional experience.

CertificationsPhysical RequirementsOther Information

Colgate is committed to attracting and retaining a diverse faculty, staff, and student population. We strive to be an inclusive community — one that embraces and values diversity (in the broadest sense possible) in an environment of mutual respect, communication, and engagement. A variety of cultures and perspectives enriches the quality of campus life, and the opportunity to share different views and experiences is at the core of Colgate’s educational enterprise. These differences can include but are not limited to race, ethnicity, gender and gender expression, sexual orientation, socioeconomic status, geographic background, national origin, culture, age, mental, cognitive and physical abilities, religious beliefs, and political beliefs.

As a result, we ask all candidates seeking consideration for this position to submit a diversity statement with their application materials.

To learn more about Colgate University, visit

Requisition Number2020S035PostingTemporaryNoWork Schedule

Employment is subject to the terms and conditions of Colgate University Human Resources policy and practice (Staff handbook). Normal schedule is weekdays coinciding with the operating hours of Colgate University, with the occasional night, weekend or on-call service as necessary.
Applied Innovation as a 12-month position. Employment is subject to the terms and conditions of Colgate University Human Resources policy and practice.

Job Open Date08/04/2020Job Close DateOpen Until FilledYesSpecial Instructions Summary

Requirement- Along with your cover letter and resume, please submit a diversity statement as it pertains to this role. You can upload it under the Diversity Statement document heading.

A diversity statement may be any length (e.g. a short paragraph, a page) explaining your experiences, contributions, and/or commitments related to diversity, equity, and inclusion. Examples of topics you may discuss include (but are not limited to): 1) how your experiences or competencies might serve to advance the university’s commitment to creating a diverse and inclusive campus, 2) your experiences working with diverse populations, or 3) how you will contribute to the university’s strategic initiatives in this area (see, Colgate’s Diversity, Equity, and Inclusion Plan).

EEO Statement

It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.

Clery Act

The Campus Safety Department will provide upon request a copy of Colgate’s Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. To obtain a copy, contact the Campus Safety Compliance Manager via e-mail at [email protected]. You may also access the report from the Campus Safety web page at:

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you currently a Colgate employee?
    • Yes
    • No
  2. * Have you ever been a Colgate employee?
    • Yes
    • No
  3. * Are you at least 18 years of age?
    • Yes
    • No
  4. * Please let us know how you heard about this position.
    • Albany Times Union
    • Binghamton Press & Sun
    • BlackCoachesinSports
    • Cazenovia Republican
    • Chronicle of Higher Education
    • Chronicle of Philanthropy
    • Colgate Employee
    • Colgate Website
    • CoSIDA
    • Diverse Issues of Higher Education
    • HERC (Upstate New York HERC)
    • LinkedIn
    • Mid-York Weekly
    • NACWA
    • naviGATE
    • NCAA News
    • Norwich Evening Sun
    • Oneida Daily Dispatch
    • Sherburne News
    • Syracuse Post Standard
    • Utica Observer Dispatch
    • Waterville Times
    • Other
  5. If you selected "Colgate Employee" or "Other" for how you heard about this position, please provide the employee's name or where you heard about/saw the position.

    (Open Ended Question)

Applicant DocumentsRequired Documents

  1. Resume
  2. Cover Letter
  3. Diversity Statement

Optional Documents




Diversity Profile: University



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Job No:
Posted: 9/17/2020
Application Due: 12/16/2020
Work Type: