Cardinal Service Communications Coordinator

Job description

Cardinal Service Communications Coordinator

Stanford University

Job Number:

Office of the Vice Provost for Education

Job Title: Digital Community & Social Media Specialist 2

Business Title: Cardinal Service Communications Coordinator

Job Series: Digital Community & Social Media

Job Code: 4912

Grade: F

Exemption: Exempt, One-year Fixed-term (September 2020 - August 2021)

The Haas Center for Public Service is seeking a Cardinal Service Communications Coordinator to strategically advance our digital media efforts and storytelling through exceptional writing and editing, including for the Cardinal Service blog; taking the lead on our Instagram strategy and posting; and connecting members of the Stanford community with campus-wide service opportunities through compelling digital digests and promotions. The Coordinator will also support other essential Cardinal Service promotions to students and other key stakeholders. Be part of a dynamic and collegial team highlighting campus-wide service as integral to a Stanford education!

Your responsibilities will include:

  • Produce and curate digital content to engage users, increase user base, and grow channels for the Haas Center for Public Service and Cardinal Service initiative. Optimize content delivery strategies, build content topics, tailor content to outlet platform, target specific audiences, and make editorial decisions. This includes through the producing the weekly Cardinal Service and monthly Connectors newsletters and growth in audiences for each; submitting updates to other newsletters on campus (e.g. UAR); updating the Haas Center foyer screen; producing flyers to promote service opportunities at Stanford; assisting with maintenance of stakeholders' email lists; and depending on other projects, possibly writing articles for central Stanford newsletters.
  • Strategize to build and grow digital community through social media channels, blogs, and the web—specifically through regular posting to the Cardinal Service Instagram account and editing the Cardinal Service stories blog—recruiting authors; editing posts with minimal supervision; posting to the blog; and coordinating promotions.
  • Build support for social initiatives among internal stakeholders by acting as internal advocate for digital community efforts, building support and driving digital best practices—including through representing Communications to Haas Center staff and counterparts on campus.
  • Contribute to overall development and refinement of digital community strategy, and innovative social initiatives by proposing and implementing recommendations—including through collaborating with program directors to spotlight programs in the digest at strategic times in the year, crafting special issues of the digest that provide added value to students (e.g. New Year's issue), and taking into account developments in the university calendar and students' weekly progression through each quarter in digital and promotional strategies.
  • Provide customer service to constituents across digital channels; represent organization to constituents and campus—including through soliciting and coordinating submissions to the Cardinal Service digest, coordinating digital marketing co-sponsorships for the Haas Center's Distinguished Visitor program, and responding to Haas Center email account inquiries.
  • Develop marketing materials and strategies for programs and outreach, including through swag ordering, maintenance and distribution; and curating and archiving photos.
  • Possible provide student advising as needed.

  • * - Other duties may also be assigned

    To be successful in this position you will bring:

    • Bachelor's degree and minimum 1 year of relevant experience or a combination of education and relevant experience.
    • Strong oral and written communication skills.
    • Ability to build lasting relationships and strong communities; customer focus.
    • Knowledge of the web, technology, social platforms, current and future trends.
    • An approach that is highly organized and creative.
    • Ability to work independently to meet expected deadlines and schedules.
    • Demonstrated team player.

    In addition, preferred requirements include:

    • Stanford degree preferred.
    • Public service or related experience.
    • Flexible approach to fast-paced environment and willingness to work some weekend and evening hours.
    • Knowledge of Cardinal Service and Stanford student life.
    • Self-starter who can work autonomously with minimal supervision, as well as in a team-oriented and collaborative environment.

    * - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

    About the Haas Center for Public Service

    Stanford University draws extraordinary students, faculty, and staff from across the nation and around the world to learn, conduct research, and engage in service together, with the knowledge that diverse perspectives, experiences, and disciplines strengthen communities, are vital to the academic enterprise, enhance dialogue and decision-making, and foster growth and innovation.

    Founded in 1985 as one of the nation's first comprehensive public service centers at a research institution, the Haas Center for Public Service inspires Stanford University to realize a just and sustainable world through service, scholarship, and community partnerships.

    The Haas Center serves as the hub of Cardinal Service, a campus-wide initiative to make service an essential feature of a Stanford education. Guided by the Principles of Ethical and Effective Service, students engage in local, national, and global service across diverse pathways—community engaged learning and research, community organizing and activism, direct service, philanthropy, policy and governance, and social entrepreneurship and corporate social responsibility.

    Cardinal Service focuses on four dimensions that have proven transformative in the lives of students: a full-time, quarter-long service experience (Cardinal Quarter); community engaged learning classes (Cardinal Courses); sustained service engagement (Cardinal Commitment); and support to pursue work in the public interest and integrate service into any career (Cardinal Careers).

    Advancing diversity, equity, and inclusion is integral to accomplishing the Haas Center's mission, and we welcome candidates who share this commitment.

    For more information about the Haas Center for Public Service, please visit: For more information about Cardinal Service, please visit:

    Why Stanford is for You

    Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven individuals to impact the future of our legacy. Our culture and unique perks empower you with:

    • Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing opportunities. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
    • A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
    • A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
    • Discovery and fun. Stroll through historic sculptures, trails, and museums.
    • Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

    How to Apply

    If you're ready to work for an organization that nurtures diversity, respect, professional development and a comfortable work-life fit, we invite you to explore this opportunity and apply online.

    To be considered, please submit a cover letter and resume along with your online application.

    Your one-page cover letter should briefly describe your background and experience in public service; writing and editing; digital media content creation and curation; and any experience with designing materials, advising students, or serving in leadership roles.

    Please note that work will be remote through December 2020. Work arrangements in 2021 will depend on university policies, as well as state and county guidelines, related to COVID-19.

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    Additional Information
    • Schedule: Full-time
    • Job Code: 4912
    • Employee Status: Fixed-Term
    • Grade: F
    • Requisition ID: 87298


    Location: Vice Provost for Undergrad Education, Stanford, California, United States
    Classification Level:

    To be considered for this position please visit our web site and apply on line at the following link:

    Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

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    Job No:
    Posted: 9/15/2020
    Application Due: 9/15/2032
    Work Type: