Student Affairs Case Manager

Job description

Posting Number:


Working Title:

Student Affairs Case Manager


Student Aff Dean of Students

About the University of Georgia:

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state’s oldest, most comprehensive, and most diversified institution of higher education ( UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,600 full-time staff. The University’s enrollment exceeds 36,000 students including over 27,500 undergraduates and over 8,500 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

Employment Type:


Additional Schedule Information:

This position entails a 40 hour work week, with a varying schedule including required weekend and evening hours.

Advertised Salary:

$12.11-$17.30 per hour, based on experience.

Anticipated Start Date:


Posting Date:


Open Until Filled:


Location of Vacancy:

Athens Area

EOO Statement:

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([email protected]).


a.Serve as a point of contact for inquiries to Student Care & Outreach (SCO) related to COVID-19
b.Address and respond to referrals made to SCO, including direct outreach to students, families, faculty, and staff
c.Manage and draft communication related to SCO cases with students, families, faculty members, and external stakeholders
d.Collaborate with internal and external partners and stakeholders to provide comprehensive support and assistance to students
e.Send notifications to faculty members of students who report a positive COVID-19 test result
f.Perform other duties as assigned to support the mission of Student Care & Outreach

Percentage of time:


Classification Title:

Temporary Hourly Professional





Position Summary:

The Student Affairs Case Manager works within Student Care & Outreach in the Division of Student Affairs. The temporary position is focused on the department’s response to providing support and assistance to students related to COVID-19. The Case Manager reports to the Assistant Dean of Students.

Relevant/Preferred Education, Experience, Licensure, Certification in Position:

Preference for Bachelors/Masters Degree in Higher Education, Student Affairs, Counselor Education, Social Work, or other related fields. Knowledge of Advocate Database System.

Knowledge, Skills, Abilities and/or Competencies :

Excellent interpersonal and communication skills; Ability to work successfully individually and as a member of a team; Excellent organizational skills; Experience in management of electronic database; Proven ability in developing effective working relationships with university students, faculty, staff, administrators, and the community.

Physical Demands:

Standard for a normal office environment.

Is this a Position of Trust?:


Does this position have operation, access, or control of financial resources? :


Does this position require a P-Card? :


Is having a P-Card an essential function of this position? :


Is driving a requirement of this position?:


Does this position have direct interaction or care of children under the age of 18 or direct patient care?:


Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):





Diversity Profile: University



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Job No:
Posted: 9/15/2020
Application Due: 3/14/2021
Work Type: Full Time