Financial Aid Assistant (Part-time)- Staff Pool
You: Innovator. Pacesetter. Agent of change. If you’re a tech savvy, process improvement-focused Student Champion with a talent for developing partnerships with communities and individuals, we’re looking for you.
Highlights: We are currently seeking an exceptional individual who will advance the institution’s proud tradition of excellence in academics, student life and community service.
Next steps: If you always have the student experience in the forefront of your planning and execution, if you’re a collaborator, an innovator and a person who gets things done, apply today!
Facilitatethe customer service center and provides educational assistance to the generalpublic, especially the economically disadvantages, by providing generalinformation and assistance with the application process and referrals toexternal sources of funding and social service agencies.
Direct internalcommunications within the Houston Community College System on behalf ofstudents. Additionally, this position will provide secretarial and clericalsupport for the department as needed.
ESSENTIALDUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Serveas primary customer service representative to promote and ensure studentaccess, success and to promote customer satisfaction.
Perform document tracking to betterserve students; collects, managers and maintain sensitive records (i.e.,financial statements, college records, medical records, citizenship documents,divorce decrees, etc.)
Analyzeand interpret federal, state and institutional regulations to assist studentswith the application for Federal, State and institutional funds.
Communicateorally and in writing with students to ensure accuracy and completeness ofapplication in order to meet appropriate timeless for registration and paymentof fees.
Transmit,electronically, student financial aid applications and needed updates (EDE).
Assistwith financial aid orientation.
Provide guidance and assistance forstudents making application online.
Answertelephone calls, greets visitors, respond to routine inquiries, take and relaymessages.
Useword processing software and student information to develop correspondence andretrieve information.
Maintaininventory and orders office equipment and services within prescribed proceduresand contractual agreements.
Establishand maintain student and program files and records.
To perform this job successfully, anindividual must be able to perform the essential duties and responsibilitieslisted above. The qualifications listed below are representative of theeducation, experience, knowledge, skills, and/or abilities required.
High school diploma or GED equivalent required. Associate’s degree preferred.
Minimum of one (1) year experience working in a financial aid office preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
Proficiency in personal computer use is necessary
Must have excellent interpersonal skills
This job description inno way states or implies that these are the only duties to be performed by theemployee occupying this position. Employees will be required to follow anyother job-related instructions and to perform any other job-related dutiesrequested by their supervisor.
Thisjob description may be revised upon development of other duties and changes inresponsibilities.
Houston Community College (HCC) is an open-admission, public institution of higher education offering a high-quality, affordable education for academic advancement, workforce training, career development and lifelong learning to prepare individuals in our diverse communities for life and work in a global and technological society. We’re proud to say that 98 percent of our graduates step into a job in their field of study immediately upon graduation. One of the largest community colleges in the nation, HCC has served the Greater Houston area for over four decades. Accredited by the Southern Association of Colleges and Schools, and the Schools Commission on Colleges, we offer 300+ associate degree and certificate programs to 75,000+ students across 13 Centers of Excellence and online each semester. We are proud to be No.1 among all community colleges in the nation in providing associate degrees to minorities and No.1 in educating international students, with 10.4 percent of our student population from outside the USA. Our vision is to become the Employer of Choice in support of our mission for Student Success by attracting, retaining and motivating the best employees.
Some of the brightest minds in academics and business are choosing HCC as their teaching home. When you join our talented faculty team, you’ll play a special role as teacher, mentor and academic advisor. We’ll support you in your professional development as you contribute your knowledge and expertise to HCC, our students and the community.
Houston is a city with limitless possibilities:
If this sounds like the role for you and you’re ready to join an amazing team, please apply right away.
Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:
David Cross, Director EEO/Compliance, Title IX Coordinator
Office of Institutional Equity
PO Box 667517
Houston TX, 77266
713 718.8271 or [email protected]
HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion.
Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.