Youth Outreach Worker
The Southwest Institute for Research on Women (SIROW) was founded in 1979 as a regional research and resource institute. SIROW’s region includes Arizona, Colorado, Nevada, New Mexico, Texas, Utah, Wyoming, and northwestern Mexico. SIROW’s mission is to develop, conduct, and disseminate collaborative outreach, education, intervention, and research projects of importance to diverse groups. Faculty, staff and students work locally, nationally and internationally with numerous University of Arizona colleges and departments, other institutions of higher education, K-12 schools, Native American tribes, governmental agencies and community-based organizations. SIROW’s projects focus on health and wellness, legal issues, education, employment, women’s history, and the arts.
Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!
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As a cost-saving measure related to the impact of COVID-19, Furlough and Furlough-Based Salary Programs have been approved by the Arizona Board of Regents. All new hires subject to the programs will be notified in accordance with adopted Furlough and Furlough-Based Salary Programs guidelines and will be required to comply with all measures. To learn more about the programs and whether this position is affected, please visit hr.arizona.edu/FY-2020-2021-Furlough-Program.Duties & Responsibilities
The primary purpose of this position is to provide support and advocacy services to homeless and unstably housed youth and young adults (12-24) through street outreach and advocacy. While focused on engaging LGBTQ+ identified youth and young adults, the activities and services are extended to all homeless, street or runaway youth encountered. The Youth Homelessness Demonstration Project provides housing, navigation, diversion, case management, advocacy, and employment/educational assistance to youth aged 12-24 experiencing homelessness or other unsafe living situations. The selected candidate will also participate as a team member in the A Way Home America Grand Challenge project which aims to end homelessness for LGBTQ+ youth of color.
All agency positions are expected to meet the University standards for attendance and punctuality, positive interactions with others, effective work habits, knowledge and skills, judgment and ethics
- Effectively conducting outreach to runaway, homeless, and street dependent youth and engaging these youth into program services.
- Conducting outreach outdoors on foot downtown, in desert areas, on the streets, and other areas that homeless youth congregate throughout the year.
- Developing trust and rapport with unaccompanied homeless youth and young adults
- Ability to work in a multi-disciplinary team setting and collaborate with partners.
- Strong communication and people skills.
- Ability to work with diverse populations; specifically, the LGBTQ+ population.
- Ability to maintain appropriate professional boundaries in working with others and in handling confidential information.
- Collaborating effectively with the local homeless services, continuum of care, coordinated entry system and homeless services providers.
- Identifying needs with client(s).
- Providing effective crisis management.
- Being available to clients during hours required by program or contracts and ability to help participants when moving or relocating is necessary.
- Effectively linking clients with appropriate community resources and advocating for client needs
- Continuously evaluating outreach locations, strategies, and needs of youth for ongoing quality improvement to ensure provision of effective outreach interventions.
- Participating in actively soliciting feedback from program participants through distributing satisfaction surveys or other approved means.
- Plans for client discharge/termination in coordination with client(s) and other providers.
- Computer and technological skills necessary to complete program paperwork, keep accurate and timely case records, enter and retrieve client information on a database, use agency email, and locate information on internet.
- Knowledge in Microsoft Office (Word, Outlook, Excel, Power Point, etc.)
- Other duties as assigned
- Scheduling flexibility:
- Position requires regularweekday afternoon and evening hours, as well as weekends, so that services canbe provided at times and locations most convenient to clients. Some flexibilityin scheduling is available to meet employee needs, as long as client andprogram needs are still being adequately addressed.
- Minimum of 3 years of relevant experience required.
- High school diploma or equivalent, or equivalent learning attained through experience required.
In accordance with the grant providing funding to these positions, the selected hires must:
- Be 18-24 years old;
- Lived experience with homelessness as a young person/youth;
- Eligible to receive and maintain state fingerprint clearance;
- Since position requires frequent driving to various job sites to provide services and occasionally transport clients, a valid driver’s license and ability to drive according to the
- University Fleet Safety Policy is preferred.
- Because the A Way Home America Grand Challenge requires travel to various U.S. locations, ability to travel by airplane is required.
- Ability to feel comfortable and safe providing outreach services outdoors to transient population in various locations.