Student Accounts Specialist

Posting Details

Classification TitleFiscal Technician IIClassification CodeAD03Pay Band4Internal TitleStudent Accounts SpecialistDepartmentStudent AccountsPosition TypePCLS - Slotted ClassifiedFull or Part TimeFull-TimeBasis12 mo.Hours per week37.5 hours per weekNormal work daysMonday, Tuesday, Wednesday, Thursday, FridayNormal work hours8:30 am - 5:00 pmDoes this position require driving?NoDoes this position require a credit check?YesJob Details

Student Accounts Specialist

The Office of Student Accounts at Coastal Carolina University is looking for an energetic, highly motivated individual to fill the position of Student Accounts Specialist (Fiscal Technician II). Individual must enjoy customer service in a highly paced environment and the opportunity to assist the department with providing service to students, parents and other departments on campus.

Duties include, but are not limited to: responsible for analysis of student financial accounts; interprets the impact of transactions created by the Office of Student Accounts’ billing, refunds by University Housing, Financial Aid, Registrar and other campus offices; guides students and their parents through the University requirements; gathers customer requests that are received by phone, email, fax and walk-in, prioritizes the request and communicates with credibility and confidence; performs receipting functions as well as billing analysis on a daily basis; and provides exceptional customer service to all constituents, including but not limited to, faculty, staff, students, visitors and the community at large;

Qualifications: A High School diploma or equivalent (GED) and three (3) years of related experience or equivalent combination of education, training and experience are required. Associates or Bachelors degree; twelve (12) credit hours in an accounting/business related area; experience in a fast-paced customer service industry; and Datatel experience are preferred. A successful candidate must be familiar with financial aid sources and regulations, university housing and student activities; and possess computer skills including Microsoft office.

Coastal Carolina University is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from underrepresented groups to apply.

Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 10,000 students from 45 states and 58 nations. The University is accredited by the Southern Association of Colleges and Schools to award the baccalaureate and selective master’s degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in educational leadership, and Ph.D. degrees in Marine Science and Education.

Interested applicants must submit cover letter, resume, and contact information for three professional references online at: http://jobs.coastal.edu or online in the Office of Human Resources and Equal Opportunity at Coastal Carolina University, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. Review of applications will begin immediately and continue until position filled.

Fiscal Technician II (AD03/002065); full-time position with benefits. State pay band: 04. Normal work hours: Monday through Friday, 8:30 a.m. to 5:00 p.m. Must be flexible to meet the special scheduling needs of the University.

Coastal Carolina University is an EO/AA employer.

http://jobs.coastal.edu/postings/10596

FTE-S00291P

Required Qualifications

High School diploma or equivalent three (3) years of related experience or equivalent combination of education, training and experience.

Preferred Qualifications

Associates or Bachelors degree and twelve credit hours in accounting/business related area. Experience in a fast paced Customer Service industry and/or Datatel experience preferred.

Required Licensure and/or CertificationKnowledge, Skills & Abilities

Basic familiarity with financial aid sources and regulations, university housing and student activities. Computer skills including Microsoft Office Word and Excel; proficiency with email and telephone correspondence with customers.

Additional comments regarding this position

Must enjoy working in a “team” driven atmosphere and readily assist co-workers as needed in high volume times.

Posting NumberFTE-S00291PNumber of Vacancies1Desired Start Date10/01/2020Position End Date (if temporary)Job Open Date09/08/2020Job Close DateOpen Until FilledYesSpecial Instructions to ApplicantsQuicklink for Postinghttp://jobs.coastal.edu/postings/10596Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What is the highest level of education attained?
    • GED
    • High School Diploma
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • PHD or other terminal degree
  2. * Do you have experience with Ellucian / Datatel Colleague?
    • Yes
    • No
  3. * Do you have experience relevant to this position? If so, please explain.

    (Open Ended Question)

Applicant DocumentsRequired Documents
  1. Cover Letter / Letter of Application
  2. Resume
  3. Reference List
Optional Documents
  1. Other Document 1
  2. Other Document 2
  3. Other Document 3