Office Support Specialist, TRiO/Student Support Services

Job description

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Job No: 510191
Work Type: On Campus
Location: Normal, Illinois

Title: Office Support Specialist, TRiO/Student Support Services

Department: University College

General Summary

The purpose of the position of TRiO Support Specialist is to work closely with the Coordinator of TRiO/Student Support Services, the Director and Associate Director of University College, in providing administrative support services and grant compliance for TRiO/Student Support Services. The TRiO Support Specialist provides administrative support for the operations of TRiO/Student Support Services and its staff. This position works closely with multiple constituencies within University College and across campus in achieving these objectives.

University College supports Illinois State University’s core values as they relate to inclusion, racial equity, and social justice. Given the diversity of our student population, we actively recruit and retain talented individuals to meet their needs. We believe greater variety of perspectives will provide more innovation, productivity and empathy within our organization.

We promote a culture of inclusivity and understanding and seek to provide transformative experiences through mentorship, advocacy and professional development opportunities. University College is an team-oriented, inclusive environment, that respects the voices of minoritized faculty, staff and students. If you share our values and enthusiasm for helping students, then you will find a home in University College.

Required Qualifications

1. High school graduation or equivalent.

2. One (1) year (12 months) of work experience comparable to the second level of this series.

3. Any one or any combination of the following, totaling two (2) years (24 months) of experience in the categories below:
A. work experience performing office/clerical activities, including use of computer systems
B. college or university course work in any curriculum
- twelve (12) semester hours = six (6) months
- twenty-four (24) semester hours = twelve (12) months
- thirty-six (36) semester hours = eighteen (18) months
- forty-eight (48) semester hours = twenty-four (24) months

Desired Qualifications

1. Two (2) or more years' experience with data analysis, data profiling, conceptual and logical data modeling, source to target mapping or data quality design
2. Possess understanding of structured, semi-structured data solutions and familiarity with operational and analytical database concepts
3. Ability to apply strong knowledge of SQL query language against a variety of data sets
4. Experience in development and support of a Business Intelligence or data warehousing initiative
5. Experience analyzing transactional source system data structures
6. Experience working in higher education environment

Work Hours

8:00am - 4:30pm, Monday through Friday.

Mandatory Physical Requirement

Must be able to complete the following with or without a reasonable accommodation:

1. Ability to perform sedentary work involving sitting the majority of the time.

2. Ability to work for extended periods at computer workstation.

3. Ability to use a computer in day-to-day work (i.e. type on a keyboard and use a mouse).

4. Ability to maintain a high level of concentration.

5. Ability to conduct or attend meetings in various locations across campus.

Proposed Starting Date

September 2020

Salary Rate / Pay Rate

$14.90- $15.55 per hour

Required Applicant Documents

Cover Letter
Reference List

PLEASE NOTE: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Transcripts (may be unofficial)
Certification of Retirement Annuity

PLEASE NOTE: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Please fully complete the entire application including, but not limited to, the education and work experience portions. Please list all education and all jobs you have had. Do not leave gaps in employment. You must list all duties you performed in the job duties section (Phrases such as "See Resume" are not acceptable). Failure to follow any of these instructions may constitute an incomplete application. Incomplete applications will not be considered.

Other documentation such as college transcripts (may be unofficial) may be faxed, mailed, delivered to Human Resources, or uploaded under optional documents prior to the posting close date. DD214 paperwork may be faxed, mailed, delivered to Human Resources, or brought to the Civil Service exam in order to receive the maximum eligible points:

Fax: 309.438.0011, Attn: Breanna Plese
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

A Civil Service examination will be required. You will be notified by e-mail if you meet the qualifications for the examination. Please closely monitor your email for correspondence regarding your application status.

Contact Information for Applicants

Breanna Plese
Human Resources
[email protected]

Important Information for Applicants

If this position is Security Sensitive or if you are subject to a criminal background investigation based on University policy, employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity/Affirmative Action Employer.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.

Application Opened: 08/31/2020 10:15 AM CST
Application Closes: 09/29/2020 11:55 PM CST




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Job No:
Posted: 9/9/2020
Application Due: 9/29/2020
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