Food Truck Associate
Job InformationClassification Number901789Classification TitleFood Truck AssociateDepartmentRetail Food OperationsLevelLevel A (General)Job Description
In many ways, because the food truck has only one serving window, you will often be the customer’s first impression of the business. Professionalism is indispensable.
We are looking for someone quick to welcome customers and ready to place their order, because fast service is going to be just as important as quality service.
When taking pre-orders from customers inline, taking payment and giving change at the window, or calling out and delivering completed orders, fast and friendly service is always essential.
Cashier: You will need to learn our seasonal menu items as well as have a reasonable working knowledge of how they are made and served, so you may accurately answer customers’ questions about them. You will be trained on using our cash register and point of sale system to ring in orders correctly and provide precise change.
Expediter/Food Runner: During excessively busy times, this position will pivot to taking pre-orders from customers further down the line to help the “kitchen” get ahead. So knowledge of our menu will also be important for this position. At the same time, completed orders will need to be delivered to customers to prevent congestion from forming at the front of the truck.
Knowledge, Skills and Abilities:
Basic math is needed for cashiering, and some straightforward food knowledge for customer service is a plus. Most skills will be taught during training, so positivity is the fundamental skill.
Food service/food truck experience isn’t required but it is appreciated. Excellent customer service is the primary job function, so communication skills and a positive attitude are necessary. Retail work experience will also be a plus, but not mandatory.
Life is hard enough. Working here should not be. The language we use should always be compassionate and inclusive. When conversing with each other and our customers, the rule of thumb will always be 1. Is it true? 2. Is it kind? 3. Is it helpful?
Required fields are indicated with an asterisk (*).
- * This posting is only open to students. Are you a current Middlebury College undergraduate student?
- * Are you the recipient of Federal Work Study or College Job as stated on your financial aid award letter?
- Cover Letter
- Resume/C V
- Reference Letter 1