Institutional Work Study Student - Helpdesk Worker

Job description

Posting Details

Job TitleInstitutional Work Study Student - Helpdesk WorkerClassification TitleCampus LocationASU BeebeJob Description

The Information Technology department is seeking (1) Institutional Work Study student at 20 hours per week for the Fall 2020 term. Duties include: Cover and assist in the Vanguard Technical Support Center by answering the Helpdesk phone line. This position will resolve requests from students and employees and document the resolution into the Servicedesk software. This position may also be asked to assist in providing network data drops across campus and assist in ITS projects as needed.

SalaryRequired Qualifications

Preferred knowledge includes experience with Office 365. The ability to network and work with cabling is preferred. General proficiency within the field of Information Technology Services is preferred.

Preferred QualificationsMinimum Salary or Salary Range$10.00 per hourStandWalkSitUse hand to finger, handle, or feelReach with hands and armsClimb or balanceStoop, kneel, crouch or crawlTalk or HearTaste or smellUp to 10 poundsUp to 25 poundsUp to 50 poundsMore than 100 poundsUp to 100 poundsDoes this position have any special vision requirements? Check all that apply.Background Check Statement

This position will be subject to a pre-employment criminal, sex-offender registry background check. In cases where pre-determined, an additional financial/credit history/ background check may be required as well. Convictions that have been sealed or legally eradicated and misdemeanor convictions for which probation was completed and the case was dismissed, will be excluded. Disclosure does not constitute an automatic bar to employment. Factors such as dates of the offense, seriousness and nature of the violation, rehabilitation and position applied for will be taken into account.

Background Check RequirementsASU Beebe EEO Statement Posting NumberS2392017Open Date09/02/2020Close DateOpen Until FilledYesSpecial Instructions to ApplicantsSupplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you enrolled as a full time student for the current term at any of the ASU-Beebe campuses (Beebe, Heber Springs, Searcy, LRAFB)?
    • Yes
    • No
Documents Needed To ApplyRequired Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Other




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Job No:
Posted: 9/8/2020
Application Due: 12/7/2020
Work Type: