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Assistant Dean of Student Success

Job description

DescriptionUniversity of Colorado Denver l Anschutz Medical Campus
Business School
Assistant Dean of Student Success 
Position #00350575 – Requisition #19125

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

The Business School has an opening for a full-time University Staff (unclassified) Assistant Dean of Student Success position.

The University of Colorado Denver | Anschutz Medical Campus is a public research university serving more than 18,000 students. We award nearly 4,000 degrees each year, including more graduate and professional degrees than any other Colorado institution. With our solid academic reputation, award-winning faculty and renowned researchers, we offer more than 140 highly rated degree programs through 13 schools and colleges. The university receives over $400 million in research awards each year. In addition to the wide array of health-related programs and facilities offered at CU Anschutz in Aurora, Colo. a significant number of undergraduate and graduate degree programs are taught at CU Denver, our comprehensive campus in the heart of downtown Denver—one of America’s most vibrant urban centers. CU Denver is located steps from the Denver Center for Performing Arts and the LoDo District affording our students, faculty and staff access to a broad array of academic, professional, community, recreational and cultural outlets.

Located in the heart of downtown, CU Denver provides a vibrant, urban research university experience, with academic programs ranging from the liberal arts and sciences to global energy management, music industry studies and criminal justice among eight schools and colleges. The classroom extends into the city as students study, network and build careers in the surrounding business district. CU Denver unites quality academics, ambitious research and creative work, civic consciousness and driven students—all in the lively setting of downtown Denver. Read CU Denver Quick Facts here

The University of Colorado Denver is a public research university serving more than 14,000 students. With our solid academic reputation, award-winning faculty and renowned researchers, we offer more than 100 highly rated degree programs through eight schools and colleges. In the heart of downtown Denver—one of America’s most vibrant urban centers—CU Denver is located steps from the Denver Center for Performing Arts and the LoDo District affording our students, faculty and staff access to a broad array of academic, professional, community, recreational and cultural outlets.

Nature of Work
The Assistant Dean (AD) for Student Success serves as a member of the Dean’s cabinet, provides input on strategy and tactics to improve student success, and oversees key elements of the student experience from recruitment to post-graduation. The AD reports directly to the Associate Dean of Programs and works closely with the other Associate Deans and the Dean of the Business School.  The AD is responsible for executive and budgetary leadership and oversight of recruiting, admissions, advising, course coordination, and career services teams; executing data driven analysis of course and program enrollment; managing effective apply-admit-enroll-graduation processes; providing direction for student retention and placement efforts. In this role, the AD will collaborate with other key administrators within the Business School and across the campus, staff, and faculty to provide leadership and vision in the development of infrastructure and processes to support student success and maximize enrollment management goals and retention efforts.  The AD will have extensive knowledge of how to collect and use appropriate data toward these ends. This position requires independent action, individual initiative, and a high level of responsibility. 

Supervision Received
Position reports to the Associate Dean of Programs

Supervision Exercised
Provides Supervision for:  Assistant Directors of Recruitment, Director of Admissions, Director of Graduate Advising, Assistant Director of Undergraduate Admissions, and the Course Coordinator.

Key responsibilities include: 

Student Success 

  • Collaborate with all areas of the Business School and Campus to achieve established student outcomes and foster an integrated student success model. 
  • Collaborate with Associate Dean of Programs to design and implement a full complement of student success services that include a strong and inclusive undergraduate and graduate culture, opportunities for student involvement in the Business School and university, ongoing socioemotional support, workshops and tutoring services.  Provide Business School leaders with outcomes of such efforts through analysis of needs and request any resources to maintain said culture and student success initiatives.  
  • Take a data-driven approach on student success. Collect and analyze data on undergraduate and graduate student retention and graduation. Collaborate with administrators, faculty, and staff to interpret and improve retention and graduation rates.
  • Oversee development of effective strategies by Recruiting, for awarding institutional scholarships that impact student recruitment, enrollment, and retention. 
  • Oversee and lead new student onboarding and retention initiatives including student orientation, tutoring, and mentoring. 
  • Together with Associate Dean of Programs and direct report leadership, cultivate and promote the long-range vision and mission for student success.
  • Handle student complaints, petitions, and other student administrative issues that are elevated to the Dean’s level. 
  • Lead strategic process improvement efforts targeting a consistent and productive experience for our students.
Program Development and Course Scheduling  

  • Provide leadership and collaborate with the Associate Dean of Programs and the Assistant Directors of Recruitment and Enrollment Management, the Director of Admissions, and other staff to take a data-driven approach in the development and implementation of strategies to collect, manage and report data related to course enrollment. 
  • Analyze data, develop recommendations, and create innovative strategies for course scheduling and management. Lead and assist strategic implementation as necessary. 
  • Collaborates with Dean Cabinet and program / discipline leadership in the development of strategies and recommendation for achieving student enrollment and success goals. Overseas implementation of efforts toward the same. 
  • Work with other department on campus to form partnerships or make decisions about prerequisite enforcement and definition.  Follow through with communicating those changes to program staff team and students and then implementing those changes.
  • Provide oversight of Course Coordinator. Lead and develop continuous improvement strategies for the Business School coordinator process. 
  • Provide oversight and lead process improvement innovation for Business School recruiting, admission, advising, and career connection processes.
  • Collaborates with dean’s team and program leaders to recommend and support the implementation of both online and on campus enrollment goals for the Business School.  
  • Leads and contributes to Business School effort toward curriculum changes, transfer agreements. AACSB, CAHME compliance, and other University processes and policies. 
Leadership, Management and Supervision 

  • Represents the Business School on university initiatives related to student success. 
  • Serve on campus committees regarding policies and compliance, negotiating and positioning the Business School for outcomes success. Leads policy implementation and compliance for student success related issues.
  • Budget management for student success events as well as professional development and related activity for student success organization
  • Provide leadership to the Assistant Directors of Recruiting, Director of Admissions, Director of Graduate Advising, and the Assistant Director of Undergraduate Advising.  Set goals and objectives, evaluate staff performance, implement improvements and create a culture of student-centeredness and accountability. 
  • Work to ensure collaboration between teams to develop seamless communication for students from inquiry to enrollment to graduation. 
Salary and Benefits:

The salary range for this position starts at $110,000 and is commensurate with skills and experience.

The University of Colorado offers a full benefits package.  Information on University benefits programs, including eligibility, is located at https://www.cu.edu/employee-services.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. 

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

QualificationsMinimum Requirements 

  • Bachelor’s degree in education, business, public administration, social science, liberal arts, communications, or a directly related field from an accredited institution. 
  • 7 years of extensive, diverse and progressively responsible experience in higher ed in the areas of admissions, advising or student recruitment, including experience in management, supervision and/or leadership.
  • Experience in the supervision and development of staff
Preferred Qualifications 

  • Advanced degree in Higher Education administration, Business Administration, Public Administration or relevant field from an accredited institution
  • Successful program and project management experience with cross-campus initiatives, including student success
  • Demonstrated experience working collaboratively with students, faculty and staff
  • Demonstrated experience creating retention efforts
  • Demonstrate experience in leading and support student success initiatives

  • Ability to communicate effectively and professionally in university and public settings
  • Ability to multi-task, mentor employees, show attention to details, set priorities, edit copy, work with diverse populations of students, faculty and staff, problem solve and assess/improve processes
  • Ability to provide leadership and management that results in a highly committed and performing team.
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution 
  • Innovativeness and strategic thinking
  • Outstanding customer service skills 
  • Knowledge of classroom scheduling 
  • Advanced software level skills in Microsoft Office 365 software suite and database competency

Job Category: Executive
Primary Location: Denver
Schedule: Full-time
Posting Date: Sep 1, 2020
Unposting Date: Ongoing




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Job No:
Posted: 9/8/2020
Application Due: 9/19/2020
Work Type: