Student Services Coordinator - First Year Forward

Job description



Student Services Coordinator - First Year Forward
MiraCosta College


For full details and to apply, go to https://jobs.miracosta.edu/postings/2309

Type of Assignment: Classified/Staff
Assignment Category: Regular Position

Position Details:
One regular, non-benefited part-time position, 18 hours per week, 12 months per year on the Oceanside campus. The work schedule will be Monday and Friday, 1:30 pm to 4:30 pm, and Tuesday, Wednesday and Thursday from 9:00 am to 1:00 pm. The person selected for this position will be subject to assignment to any district facility during any hours of operation.


Salary Range: 26
Compensation: Starting $2,713.46 per month (range 26, step 1 from the FY 20/21 salary schedule).

Employees must make arrangements for the direct deposit of paychecks into the financial institution of their choice, via electronic fund transfer.


Benefits:
Membership in the Public Agency Retirement Services (PARS) retirement plan; vacation and sick leave, earned on an accrual basis; District-paid holidays.


Position Term in Months: $Term

Application Procedure:
In order to be considered for this position, you must submit the following documents directly in the online system and finish applying and receive a confirmation number by 11:59 PM on the closing date:

1. Application on which you list all relevant experience.

2. A current resume or curriculum vitae summarizing your educational background and experience.

3. A cover letter addressed to the “Screening and Interview Committee” specifically describing how your experience aligns with the representative duties and desirable qualifications.

4. Transcripts of college coursework which provide evidence of meeting the minimum qualifications as stated in this job posting. Unofficial or legible photocopies are acceptable. If a degree(s) was earned, the transcripts must state that the degree was awarded. Any degree/coursework used to satisfy the minimum qualifications must be from a postsecondary institution accredited by an accreditation agency recognized by either the U.S. Department of Education or the Council on Postsecondary Accreditation.

If your degree(s) is from a college or university outside of the United States, you must submit a detailed evaluation from a professional evaluation agency.
To view a list of agencies approved by the California Commission on Teacher Credentialing, go to https://www.ctc.ca.gov/docs/default-source/leaflets/cl635.pdf?sfvrsn=6. Transcripts or translations in English still require the evaluation to show the U.S. equivalence of your degree.

The screening and interview committee will review application materials for up to three to four weeks following the closing date. Applicants selected for interview will be contacted by phone; those not selected for interview will be notified by e-mail once interview candidates have been scheduled.

Offer of employment to the person selected for this position is contingent upon 1) successful completion of a pre-placement physical exam at district expense; 2) submission of a current tuberculosis test clearance; 3) proof of eligibility to work in the United States; 4) fingerprint clearance; and 5) approval by the Board of Trustees.

Retired STRS members are not eligible for this position.


Basic Function:
Under general supervision, lead and participate in the work of planning and implementing the delivery of programs and services in a specialized area of Student Services; act as a liaison between the program and other departments, community partners, governmental agencies or other educational institutions; coordinate student resources and services across multiple service areas for an individual student or a targeted student population; coordinate and participate in events; perform advanced administrative support including monitoring program compliance with federal, state and district codes, rules and regulations and preparing and analyzing statistical data; and perform related duties as assigned.


Distinguishing Characteristics:
A Student Services Coordinator is differentiated from a Program Supervisor in that an incumbent in the latter class is a full supervisor of full and part-time staff in an assigned department. The Coordinator has limited program budget authority.


Essential Duties & Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
1. Participate in selecting, training and providing day-to-day lead work direction to lower-level full and part-time staff; assign and monitor work for completeness, accuracy and conformance with district, department and legal/regulatory requirements and standards; monitor work flow to ensure that mandated deadlines are being met in an optimal manner; provide information, instruction and training on work procedures and technical/legal/regulatory requirements; provide input to supervisor on employee work performance and behaviors; assist in ensuring a fair and open work environment in accordance with the district’s mission goals and values.
2. Oversee the day-to-day operation of a student services program or center; oversee recruitment, hiring, training and scheduling of students and temporary workers for program and services; assist current and potential students with understanding and completing matriculation requirements, applications, forms and meeting program requirements; screen student needs for Counselors and schedule student counseling appointments; coordinate enrolled student access to multiple forms of student services and support including providing accommodations for disabled students, access to educational and financial assistance, developing a culturally sensitive and welcoming environment and assisting with maintenance of minimum program requirements and documentation.
3. Assist the Director or Program Supervisor with the development and implementation of student service-related programming and service delivery; assist with the identification and delivery of program-related professional development opportunities; coordinate and collaborate with other departments to develop and implement programs and projects aimed at targeted groups; coordinate the acquisition/scheduling of locations, equipment and resources needed to deliver student services.
4. Develop and implement mechanisms to deliver accurate and timely information concerning student initiatives to staff, faculty, students and the public; track and disseminate information regarding changes in program-related rules, regulations, policies and procedures; prepare and produce promotional materials including flyers, invitations, programs and publications.
5. Represent the college, department or program at events, such as college and job fairs, orientation programs, community events and outreach events targeting program-specific populations; develop and deliver program-specific workshops and classroom presentations; develop and maintain relationships with community partners.
6. Coordinate logistics of special events, large-scale service projects and community outreach events; identify and liaison with event participants, vendors and sponsors; serve as lead event coordinator both in preparation and during the event; work with campus facilities, campus security and other departments; troubleshoot onsite, proactively resolving issues; identify and recruit speakers.
7. Facilitate or administer student assessment and placement testing; assess student records; review test results, transcripts and course equivalency information, graduation articulation requirements and transfer information; provide students with routine transfer information including dead¬lines, restrictions and articulation agreements; assist students in preparing applications.
8. Oversee or advise student clubs or programs; assist with recruitment or hiring activities, training, and organizational activities; provide ongoing skills training, leadership training and/or peer coaching training; process purchase orders and monitor budgets; coordinate travel to conferences, activities and retreats; may chaperone trips.
9. Develop and maintain program statistical tracking systems and schedule student services; ensure accurate entry of student data into appropriate systems, student files and records; develop and maintain a variety of statistical records and reports; develop and conduct studies and analyses to identify need for new programs and services and evaluate the effectiveness of current programs; assist in assessing administrative unit outcomes and/or student learning outcomes in applicable programs.
10. Provide administrative assistance to the Director and Program Supervisor; generate sensitive and complex reports, documents and personnel documentation using advanced word processing; process purchase requisitions and monitor department budgets; authorize expenditures according to established guidelines


Other Duties:
1. Serve as the functional specialist for program-specific electronic databases and programs; facilitate student, faculty and staff use of systems and programs.
2. Update and maintain department or program website and social media accounts.
3. Act in the absence of a Director or Program Supervisor, as assigned
4. Perform related duties as assigned.


Knowledge Of:
1. Student services program goals, objectives, policies, procedures and practices applicable to area of assignment.
2. College assessment, matriculation and course prerequisite policies as applicable to areas of responsibility.
3. Principles, methods and practices applicable to the design and implementation of public relations, outreach and marketing programs.
4. Applicable sections of the state education code and other applicable laws.
5. Procedures followed in administering and scoring standard and other academic tests and recording and reporting test results.
6. The district’s student record-keeping systems, including appointment setting and accessing student test information as applicable to area of assignment.
7. General administration practices and procedures including budget preparation and control and purchasing requirements.
8. Modern office practices, procedures and equipment including computers and applicable software programs.
9. District organization, operations, policies and objectives applicable to assigned area of student services.
10. Safety policies and safe work practices applicable to the work.
11. Applicable federal, state and local laws, rules and regulations [including OSHA rules and regulations if applicable].
12. Principles and practices of sound business communications, including correct English usage, grammar, spelling and punctuation.
13. Basic principles and practices of effective supervision.
14. District human resources policies and labor contract provisions.


Ability To:
1. Assign and review the work of assigned staff.
2. Plan and implement programs and activities in assigned Student Services area.
3. Coordinate and implement resources, services and outreach activities to recruit, retain and assist students, particularly at-risk students.
4. Screen for and schedule counseling appointments.
5. Recruit and maintain a variety of community partners in order to meet program objectives and interests.
6. Organize and oversee the day-to-day operations, maintenance, activities and services of a community college student service center.
7. Compose clear, concise and comprehensive analyses, correspondence, reports, studies, agreements, presentations and other written materials.
8. Track statistical information utilizing complex spreadsheets and databases.
9. Analyze problems, evaluate alternatives and recommend or adopt effective courses of action.
10. Set priorities and exercise independent judgment within areas of responsibility.
11. Communicate effectively, both orally and in writing.
12. Understand, interpret, explain and apply applicable laws, codes and regulations.
13. Present proposals and recommendations clearly, logically and persuasively.
14. Operate a computer and standard business software.
15. Maintain confidentiality of district and student files and records.
16. Use tact and diplomacy in dealing with sensitive and complex issues, situations and concerned people.
17. Represent the district effectively in public settings.
18. Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability issues.
19. Establish and maintain effective working relationships with all those encountered in the course of work.


Education & Experience:
Graduation from an accredited four-year college or university with a bachelor’s degree in a relevant field, and one year of closely related work experience in assigned student services area; or an equivalent combination of training and experience.


Desirable Qualifications:
Demonstrated experience developing and carrying out on-boarding and retention programs for new college students.


Licenses & Other Requirements:
A valid California driver’s license and the ability to maintain insurability under the district’s vehicle insurance program.


Physical Effort:
The physical efforts described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Primarily sedentary with intermittent standing, walking, bending, stooping or crouching; occasional light lifting, carrying, pulling and/or pushing of objects weighing up to 25 pounds; ability to travel and/or drive to various locations on and off campus as needed to conduct district business; ability to work at a computer station for extended periods on an as-needed basis, involving light, repetitive use of hands, wrists and forearms; ability to view small-font words/ symbols on a computer monitor for extended periods.


Emotional Effort:
Ability to develop and maintain effective working relationships involving appropriate interactions and communications personally, by phone and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis; ability to work effectively under pressure on a variety of tasks concurrently while meeting established dead¬lines and changing priorities.


Working Conditions:
Primarily indoor office learning center or classroom environments; subject to frequent contact and interruptions by individuals in person or by phone; intermittent exposure to angry and/or verbally aggressive individuals; may be required to work evening hours on an as-needed basis; may work at any district location.


Posting Number: S20/21014P
Human Resources Contact Information: [email protected] or 760.795.6854
Job Close Date: 9/25/2020
Open Until Filled: No
First Screening Date:

About MiraCosta College
MiraCosta College is one of California's 115 public community colleges. The district operates two campus sites and two centers, and offers a robust online education program. Situated between San Diego and Los Angeles, MiraCosta College benefits from multicultural influences and cultural opportunities. Both students and staff enjoy a friendly atmosphere and the feeling that we are all here to help one another. MiraCosta College is an Equal Opportunity Employer with a commitment to diversity, equity, and inclusion. For more details, please visit our website at http://www.miracosta.edu/officeofthepresident/pio/aboutmcc.html





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Posted: 9/4/2020
Application Due: 9/4/2032
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