Trouble Call Dispatcher

Job description

Trouble Call Dispatcher
University of California Los Angeles

Requisition Number: 32672
Salary: $24.72 - $35.41 hourly

Position Description:
The Trouble Call Center is the 24-hour "hotline" for routine repairs of building systems, maintenance, grounds, and for the emergency response to UCLA owned facilities and environmental problems. The Trouble Call Center is an integral part of the campus-wide emergency response. As members of the Disaster Initial Response Team, all Trouble Call Center dispatchers receive training in first response, fire suppression, light search and rescue, and restoring utility systems and building functionality in the event of a major disaster. Under the direct supervision of the Customer Relations Manager, answer phone calls, process on-line work orders, respond to fire and critical equipment alarms by creating work orders and communicating with Utilities, Craft, Custodial, Grounds, Maintenance staff, Managers, Supervisors, and public services by dispatching appropriate personnel and resources to make urgent repairs to buildings, infrastructure, and grounds affiliated with UCLA. Dispatchers are required to work overtime and a variety of shifts.

For full application instructions and position description, please visit:

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy,

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Job No:
Posted: 9/3/2020
Application Due: 9/18/2020
Work Type: