Assistant Director of Administrative Services

Boulder, Colorado
Sep 03, 2020
Institution Type
Four-Year Institution
Requisition Number:


Boulder, Colorado Employment Type:

University StaffSchedule:

Full-TimePosting Close Date:

10-Sep-2020Date Posted:

01-Sep-2020 Close All Job Summary

Health and Wellness at CU Boulder encourages applications for an Assistant Director of Administrative Services! The Assistant Director is responsible for developing, implementing, and managing a broad range of administrative functions. This position plays a pivotal role in compliance and risk reduction for the organization, including but not limited to serving Administrative Services, Counseling & Psychiatric Services, Health Promotion, Medical Services, Office of Victim Assistance, and Recreation Services.

The Assistant Director is the primary resource for Health & Wellness staff for questions and concerns related to federal privacy law, HIPAA, FERPA and/or Colorado state laws and reviews and investigates complaints related to potential privacy violations or compliance issues. This position ensures Health & Wellness is conducting business that is in full compliance with university policies and state and federal laws and regulations.

Working in a team environment, this position collaborates with leadership to create an environment that promotes creativity and innovation in responding to students’ needs and the needs of the broader community.

The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities. Who We Are

Health and Wellness Administrative Services staff understand and are committed to the unique health concerns of our student population, making us an unparalleled source of advocacy for student wellness at CU Boulder.

What Your Key Responsibilities Will Be

Compliance and Policy Development

  • Define and draft the Health & Wellness compliance program and chair the Compliance Committee.
  • Supervise the performance of the compliance program, taking appropriate steps to improve its effectiveness and identify areas of compliance risk and liability; develop/implement a corrective action plan for resolution of issues.
  • Supervise the process of compliance monitoring and auditing, and coordinate activities with departments to remain abreast of issues and trends.
  • Develop, initiate, maintain and revise policies and procedures for Health & Wellness programs to prevent illegal, unethical or improper conduct and ensure policies adhere to University policies, federal and state laws, and regulations.
  • Respond and investigate alleged violations of rules, regulations, policies, procedures and standards of conduct in a timely manner. Evaluate and recommend the initiation of investigative procedures.
  • In conjunction with university and Health & Wellness Information Technology (IT), conduct periodic information privacy risk assessments.


  • Recruit, train, supervise and evaluate a minimum of 5.0 FTE professional support positions, including Coordinator level staff in Quality Improvement (QI), Training & Credentialing, Health Informatics, Clinical Informatics, and Compliance.
  • Conduct planning, coaching and review sessions; coordinate hiring and disciplinary actions; manage schedule and work responsibilities.
  • Assign tasks and supervise progress on projects to ensure Health & Wellness support needs are met.

Training and Outreach

  • Develop a training protocol for the compliance program including privacy, safety and risk management.
  • Provide consultation in the utilization of technology, program evaluations and research projects, as appropriate.

Support and Advise Leadership

  • Work collaboratively with all levels of staff including Health & Wellness leadership, clinicians, support staff, and campus affiliates to build a solid understanding of and compliance with regulatory standards/requirements across the organization.
  • Perform ongoing investigative and consultative duties to support efforts to reduce risk and ensure organizational activities are conducted in accordance with the values and priorities of the Student Affair Division and campus.
  • Keep leadership advised of how changes in policies, regulations, laws, and standards could impact activities.

Quality Improvement

  • Supervise the Quality Improvement Program, which may include facilitation of teams and focus groups, collaboration with department heads to improve processes, and root cause analysis process for potential litigious situations.
  • Review trends and reports data from Patient Satisfaction Surveys, make recommendations for improvement.

Risk Management and Safety

  • Risk management and safety program oversight, ensuring identified safety issues and potential liability concerns are reported and appropriately mitigated.
  • Identify potential areas of vulnerability and risk, develop and implement corrective action plans for resolution of problematic issues, and provide general guidance on how to avoid or deal with similar situations in the future.
What We Can Offer

Salary Range Starts at $75,000.


The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be StatementsBe Collaborative. Be Strategic. Be Boulder.What We Require
  • Bachelor’s degree (Appropriate experience can substitute on a year for year basis).
  • 5 years’ experience in compliance or related field.
What You Will Need
  • Ability to work independently.
  • Familiarity with federal privacy law, HIPAA, FERPA and/or Colorado state laws.
What We Would Like You To Have
  • Master’s degree in a related field.
  • Certified compliance professional.
  • Experience working in a university setting.
  • Supervision background or experience.
Special Instructions

To apply, please submit the following materials:

  1. A current resume.
  2. A cover letter that specifically addresses how your background and experience align with the requirements, qualifications and responsibilities of the position.

You will not be asked to upload references at this time.

Please apply by September 10, 2020 for consideration.

Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs.

Posting Contact InformationPosting Contact Name: Boulder Campus Human Resources

Posting Contact Email: [email protected]

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