SENIOR ACCESS REPRESENTATIVE - YORBA LINDA ADMINISTRATION - FT DAYS

Job description



SENIOR ACCESS REPRESENTATIVE - YORBA LINDA ADMINISTRATION - FT DAYS


Updated: Sep 2, 2020
Location: Yorba Linda
Job Type:
Department: Yorba Linda Administration

Job Description:

UC Title: ACCESS REPR SR

Reports to: Ambulatory Care Admin Mgr 1

Cost Center: Yorba Linda Administration (427749)

FLSA: Nonexempt

Job Code: 009098

Shift: Not Applicable

Position Number: 40747498

Working Title: Senior Access Representative

Bargaining Unit: AFSCME

Date Created: 8/28/2020

Hours: 40

FTE: 1

Position Summary:

The incumbent provides high quality customer service to patients calling to obtain medical services at UC Irvine Medical Center. Serves as a preceptor for new staff.

Salary Range:

Minimum Midpoint Maximum

Hourly Rate $22.24 $24.95 $27.66

Required Qualifications:

  • Demonstrated experience using a computer, including data entry and retrieval
  • Demonstrated experience using office equipment such as a printer, copier, fax, scanner
  • Demonstrated knowledge of medical terminology
  • Demonstrated knowledge of insurance programs and/or government programs
  • Ability to establish and maintain effective working relationships across the Health System
  • Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
  • Ability to maintain a work pace appropriate to the workload
  • Must demonstrate customer service skills appropriate to the job
  • Excellent written and verbal communication skills in English
  • Minimum 12 months experience working in a call center setting plus 12 months experience working in a medical office setting; OR 12 months experience working in a call center in a healthcare setting

    Preferred Qualifications:
  • Demonstrated experience working with a patient registration software system
  • Bilingual skills in English and Spanish and/or Vietnamese
  • Knowledge of University and medical center organizations, policies, procedures and forms




  • To apply, visit https://careersucirvine.ttcportals.com/jobs/5555682-senior-access-representative-yorba-linda-administration-ft-days





    Copyright ©2017 Jobelephant.com Inc. All rights reserved.

    Posted by the FREE value-added recruitment advertising agency

    jeid-e9fed4753a0ef340bc4c45c44ebaa8ea

     

     

     

    Diversity Profile: University

     

    AAUP COMPENSATION SURVEY DATA

    View more

    Learn more on Inside Higher Ed's College Page for University

    Arrow pointing right
    Job No:
    Posted: 9/2/2020
    Application Due: 11/1/2020
    Work Type:
    Salary: