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ADMINISTRATIVE COORDINATOR

Employer
Duke University
Location
DCN CME

Job Details

Professional Overview

Responsible for the implementation of continuing medical education activities tied to independent medical education grants and other Duke Cancer Network (DCN) educational activities to enhance educational programs for DCN providers. The role is responsible for utilizing the DCN needs assessment to determine educational needs for a multidisciplinary team (MDs, NPs, PharmDs, and nurses) by managing and directing programs related to educational grant funding. The role is responsible for investigating and engaging with industry sponsors and third-party educators to identify potential educational opportunities appropriate for the DCN providers. Responsible for collaborating on which types of educational offerings are provided and ensuring educational content is in alignment with current oncology care trends. This role is responsible for writing and managing educational grants from pre-award through post award. Additionally, this role will provide data analysis and financial oversight to ensure operational excellence and achievement of educational pursuits of the grants.

Program Management

  • Collaborates with DCN education leadership to translate the needs assessment into tangible educational offerings by completing in depth research for educational opportunities provided by industry sponsors and third-party educational partners.
  • Once educational partners are identified, structure and recommend educational offerings for DCN providers by writing and managing grants (pre-award through post award).
  • Manage and implement standard project management processes, tools and methodology by contributing to the identification, development, implementation and maintenance of standard operating procedures.
  • Develop operational plans, timelines and project processes for large complex projects and secure approval from key stakeholders while recommending modifications when necessary.
  • Plan and manage educational programs to include developing, implementing and directing related procedures and processes.
  • Plan, lead and facilitate regular cross-functional project team meetings.
  • Develop detailed work effort and assessment reports of short and long-term resource allocations plans in coordination with involved stakeholders.
  • Develop communication plans with project team. Proactively assess and analyze any risks and issues that may compromise the project team’s performance and works with key stakeholders to remove barriers.
  • Act as a liaison between all stakeholders (internal and external to Duke) engaged in the Educational programs. Address proposed modifications to project scope, schedule or budget to minimize changes and by still accomplishing program objectives. Facilitate any approved modifications to the project plan. Work with PI’s, functional managers and all stake holders to resolve schedule issues.
  • Generate and issue regular internal and external project reports for all projects managed with the educational grant funding and identify progress, adverse trends and appropriate recommendations and conclusions.
  • Assist with the collection of clear, consistent, standard data for each program, project or event.

Business Development and Strategic Planning

  • Cultivate new, and sustain communications with faculty, sponsors and strategic partners in an effort to build and strategic educational partnerships.
  • Address appropriate contractual matters as needed in order to ensure mutually beneficial partnerships between the DCN and key stakeholders.
  • Facilitate contract communications and interactions as needed among key stakeholders in order to achieve resolution.

Budgeting

  • In coordination with the respective Research team, this role is responsible for developing and managing program budgets ranging from $10,000 to $2 million dollars; inclusive of forecasting, monitoring, verifying funds . Responsible for overseeing reconciliation of expenditure of budgeted funds as appropriate. Final approval of budget will be by Duke Cancer Network leadership.
  • Oversee the compilation and preparation of operational and financial reports and analysis setting forth progress, adverse trends and appropriate recommendations or conclusions.
  • Utilize appropriate financial systems in order to adhere to fiscal policies for managing and reporting or projects.
  • Formulate, measure, and communicate key success metrics for programs.

Marketing Strategy and Communications

  • In collaboration with Duke (external groups as needed);
  • Develop marketing materials.

Oversee the distribution and communications of targeted marketing messaging through various venues such as e-newsletters, conference websites and conference brochures

  • Execution of Program Implementation and Monitoring Activities
  • Plan site initiation visits for program launch.
  • Pull reports from project specific online performance systems and provide to team.
  • Create bi-weekly-monthly reports of project progress and budget management.
  • Monitor online performance systems for data entry.
  • Notify team of progress within online performance systems.
  • Coordinate and participate in meetings with medical director and faculty members to determine objectives and plan educational activities associated with educational grants and programs.
  • Manage financial transactions associated with each project or program to ensure all transactions are tracked and processed, in accordance with established policies and procedures.
  • Education

    Work requires analytical, communications, and organizational skills acquired through completion of a bachelor’s degree program. A master’s degree in a health related field is preferred. Project management certification is strongly preferred.

    Experience

    Work requires a minimum of four years of experience of progressively responsible program management, including complex projects involving multiple functional groups and working with PI’s. Experience in medical education, clinical research is desired Experience in program administration or involving academic, instructional activities to acquire skills necessary to plan, coordinate educational program activities OR AN EQUIVALENT COMBINATION OF RELEVENT EDUATION AND/OR EXPERIENCE.

    Knowledge/Skills/Abilities

    • Apply project management knowledge, tools, and techniques for projects that are conducted within the DCN in collaboration with Duke Cancer Institute and industry sponsors.
    • Strong computer literacy in numerous computer programs including Microsoft office tools, ability to learn multiple databases and web applications.
    • Strong analytical, problem solving, systems thinking and negotiation skills.
    • Financial management skills related to development and management of budget, forecasting and closeouts.
    • Contract review and analysis.
    • Flexible, adaptable to changing workloads and rapidly environment.
    • Excellent customer service skills.
    • Effective verbal and written communication skills.
    • Highly organized with attention to detail.
    • Strong interpersonal skills.
    • Excel in performing multiple projects simultaneously.
    • In state and out of state travel based on specific project requirements.

    Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

    Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

    Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

    Organization

    Read our Diversity Profile History

    Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

    As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

    Duke maintains a historic affiliation with the United Methodist Church.

    Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

    Mission Statement

    Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

    “To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

     “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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